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Senior Manager, Software – User Terminals

  • Ontario, Canada
  • CAD160000 per annum
  • Permanent
  • V-32605

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

Our partner is seeking a Senior Manager, Software – User Terminals to spearhead the development and implementation of strategies for the software development environment, as well as to manage a team of software professionals.

This Senior Manager, Software – User Terminals opportunity offers a hybrid work environment and requires international travel.

Key Responsibilities for the Senior Manager, Software – User Terminals:

  • Develop and present SW development status reports, highlighting accomplishments, challenges, and risks. 
  • Strategise and implement risk mitigation strategies to ensure successful software development outcomes. 
  • Create an inclusive and positive working environment where every team member can thrive. 
  • Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations. 
  • Drive software automation initiatives and champion quality assurance practices to enhance software development processes and product reliability. 
  • Organise team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth. 

Key Skills & Experience Required by the Senior Manager, Software – User Terminals:

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field. 
  • Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus. 
  • Strong background in embedded software development and proficiency in Agile methodologies. 
  • Proven leadership skills with a track record of building and managing successful software development teams. 
  • Technical expertise in software engineering practices, including design, development, and testing. 
  • Experience working with geographically dispersed teams. 
  • Familiarity with automation practices and quality assurance methods. 
  • Proficiency in working with both public and private cloud environments. 
  • Familiarity with CloudOps and FinOps practices. 
  • Familiarity with setting up and managing CI/CD pipelines. 

If your skills and experience match this Senior Manager, Software – User Terminals opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Product Manager (Telecommunication) UX

  • Netherlands
  • Competitive
  • Permanent
  • V-32603

Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?

Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.

In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.

Key Responsibilities for the Product Manager (Telecommunication) UX:

  • Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
  • Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
  • Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
  • Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
  • Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
  • Stay current on industry trends and best practices in UX and customer portal design.
  • Maintain product documentation and training materials for both customers and internal teams.
  • Report, present, and train on the customer portals to various audiences.

Key Skills & Experience for the Product Manager (Telecommunication) UX:

  • Experience in product management with a focus on UX Design experience is essential.
  • Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
  • Experience conducting user research, usability testing, and gathering customer feedback.
  • Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
  • Proficient knowledge of industry-standard tools for wireframing and prototyping.
  • Familiarity with Agile development methodologies, sprint planning, and backlog management.
  • Maritime and/or satellite market knowledge preferred.

If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Telecommunication / SATCOM Service Desk Engineer – Canada

  • Ontario, Ottawa, Canada
  • CAD100000 per annum, Benefits: Plus 12% bonus
  • Permanent
  • V-32572

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Are you passionate about technology and driven by excellent customer service? Do you thrive in fast-paced environments and enjoy overcoming technical challenges?

Then this is your chance to join a leading provider of global mobile satellite communications, as a Telecommunication / SATCOM Service Desk Engineer – Canada.

In this dynamic role, as the Telecommunication / SATCOM Service Desk Engineer – Canada you’ll be the first point of contact for Government customers, supporting their critical telecommunications needs 24/7/365. You’ll receive and action customer service requests, troubleshoot service issues, maintain IT systems, as well as test and prepare satellite terminal hardware for field operations and ensure seamless support across different time zones.

Key Responsibilities for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Be the first point of contact for direct customers, ensuring their telecommunications needs are met 24/7/365 by working a rotating shift pattern.
  • Diagnose and resolve service issues, from simple inquiries to complex outages, keeping customers informed and satisfied.
  • Provide technical support to field staff, helping them operate and troubleshoot equipment.
  • Maintain and update IT systems and satellite terminal hardware, ensuring smooth operation.
  • Ensure all support Service Level Agreements are met, keeping customers updated on progress.
  • Completion of allocated tasks within the agreed completion schedule.
  • Continuously learn and grow, contributing to the improvement of processes and procedures.

Key Skills & Experience for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Hold a Diploma or Degree in IT, Engineering, or a related field.
  • Have experience maintaining and supporting physical and virtual Windows Server systems.
  • Troubleshooting and resolving networking or communications systems incidents.
  • Ability to prepare technical documentation and reports under supervision.
  • Must have a problem-solving approach and be creative under pressure.
  • Must have a sense of urgency and ownership of customer requirements and incidents.
  • Must be self-motivated to achieve required tasks and project completion to the best standard in a busy environment.
  • Must be competent with the use of Microsoft Office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
  • Must hold Canadian citizenship and have a suitable background to qualify and maintain a government security clearance for Canada.

 
Desirable Knowledge and Skills for the Telecommunication / SATCOM Service Desk Engineer – Canada: 

  • Certifications in Windows Server and VMWare ESXi
  • Certifications in IP Networking / Cisco networking.
  • Experience in satellite communications, telecommunications and/or IP networks.
  • A working knowledge of Linux and Microsoft operating systems.
  • A working knowledge of network virtualisation technologies (VMware, Hyper-V).
  • VSAT installation and fault-finding experience.  GVF certification.
  • A working knowledge of trouble ticketing systems and document repositories such as Jira/ServiceNow and Confluence /SharePoint.

 
If your skills and experience match this Telecommunication / SATCOM Service Desk Engineer – Canada opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Maritime Field Service Engineer – Telecommunication/SATCOM

  • Houston, United States
  • Competitive
  • Permanent
  • V-32574

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Maritime Field Service Engineer – Telecommunication/SATCOM to be the crucial link between their cutting-edge technology and their global customers.

As a Maritime Field Service Engineer – Telecommunication/SATCOM you’ll be responsible for the work and activities related to the installation, service and maintenance of all Connectivity/Satellite Systems, IT Network hardware and software on vessels and offshore platforms.

Key Responsibilities for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Dive into complex technical issues, troubleshoot with precision, and find creative solutions that keep their customers connected.
  • Create detailed reports and ensure all tasks are completed on time and to the highest standards.
  • Deliver projects on time and within scope, exceeding customer expectations.
  • Collaborate with customers, internal departments, and fellow engineers to ensure seamless operations and exceed expectations.

Key Skills & Experience for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Bachelor’s degree in IT & Telecommunications or similar.
  • Solid IT knowledge is essential, including server configuration, network infrastructure, and administration.
  • Experience in marine electronics on commercial or military vessels or any offshore installations is an advantage.
  • Multi-national customer service experience preferred.
  • Must be flexible to work worldwide and travel varying schedules, including evenings and weekends.
  • Be able to provide a valid work permit for the location you are applying to.

If your skills and experience match this Maritime Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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PA/QA Engineer

  • Provincie Groningen, Noordwijk, Netherlands
  • €70000 per annum
  • Permanent
  • V-32655

Holt Executive are supporting a leading provider of innovative high-tech solutions for the global space industry.

Our client supports every stage of the satellite lifecycle, from development, assembly and testing to post-launch operations are seeking a PA/QA Engineer to join their team in the Netherlands.

The PA/QA Engineer holds a pivotal position in the maintenance and enhancement of the quality management system certified under ISO 9001:2015. It will be the responsibility of the PA/QA Engineer to guarantee that the products and services meet and exceed the expectations of customers in terms of quality and specific Product Assurance requirements.

Key Responsibilities for the PA/QA Engineer:

Quality Assurance –

  • Maintaining the existing quality management system; based on ISO 9001:2015 requirements.
  • Initiating changes in the quality management system and successfully implementing these (when applicable).
  • Performing and coordinating internal audits and managing any corrective actions.
  • Coordinating and reporting quality KPI (key performance indicators) to management and coordinating Management Reviews.
  • Coordinating and reporting Supplier evaluations and Customer Satisfaction surveys.
  • Managing all deadlines for actions assigned related to the quality management system.
  • Implementation of configuration management activities (documentation, hardware, software, etc)

Product Assurance –

  • Review customer requirements to ensure they can be/are being met.
  • Preparing project Product Assurance documentation, e.g., PA & Safety Plans, certificates etc.
  • Preparing and managing RFD/RFW’s, NCR’s and participating in NRB/MRB’s.
  • Participating in formal customer reviews (Design & Test related).
  • Ensuring that manufacturing/assembly/testing processes comply with standards at internal/national and international levels.
  • Interacting with customers and suppliers in Quality/Product Assurance matters.
  • Supporting external project milestone reviews for all Product assurance-related aspects.
  • Coordinating configuration control processes and managing configuration baselines.

Key Skills & Experience Required by the PA/QA Engineer:

  • Engineering Degree level (preferable) with 4+ years of experience in Product Assurance/ Quality Assurance disciplines.
  • Experience in working with quality standards such ISO 9001.
  • Experience within the space domain with a working knowledge of ESA ECSS development and quality standards (for ground and/or flight product applications) would be an advantage.
  • Experience in interacting with customers, sub-contractors and suppliers.
  • Experience in configuration management (documentation, hardware, software, etc).
  • Experience in auditing quality processes.

If your skills and experience match this PA/QA Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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Field Service Engineer – Telecommunication/SATCOM

  • Hamburg, Germany
  • €60000 per annum
  • Permanent
  • V-32617

Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Field Service Engineer – Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.

Key Responsibilities for the Field Service Engineer – Telecommunication/SATCOM:

  • Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software). 
  • Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities. 
  • Collaborate with customers to guarantee successful project implementation.
  • Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers. 

Key Skills & Experience Required by the Field Service Engineer – Telecommunication/SATCOM:

  • Education in IT & Telecommunications (bachelor’s degree or similar) IT Knowledge is essential.
  • Minimum understanding of computer server configuration, network infrastructure, and administration.
  • Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
  • Preferably experience serving multi-national customers.
  • Fluent in English and preferably other international languages.
  • Preferably work and live in Hamburg or the surrounding area.

If your skills and experience match this Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com

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Field Telecom Technician II

  • Western Australia, Perth, Australia
  • $120000 per annum, Benefits: Plus Commissions & Bonus
  • Permanent
  • V-32602

Holt Executive are partnered with a global satellite communications and IT systems provider that bridges the gap to ensure communications are dependable and secure allowing organisations to focus on what is important without worrying about poor connections.

Our partner is seeking a highly experienced Field Telecom Technician II to join their growing team in Perth, Australia. This role requires extensive travel, including land, offshore and international locations. 

The Field Telecom Technician II will be responsible for overseeing equipment installation, maintenance, and updates for remote communications systems for the needs of their customers in the Energy, Mining, and Maritime industries.

Key Responsibilities for the Field Telecom Technician II:

  • Install, troubleshoot, and assemble fixed/stabilized GEO/LEO/MEO VSAT systems, L-band systems, LTE systems, and IT/network equipment.
  • Conduct testing and equipment assembly in the workshop as required.
  • Configure, install, and troubleshoot various equipment, including routers, switches, access points, phones, VSAT antennas, modems, and cabling.
  • Use of various testing equipment (spectrum analyzers, DVMs, cable testers, etc).
  • Perform day-to-day preventative maintenance and repair of VSAT hardware.
  • Collaborate with clients and service providers to resolve complex network-related issues.
  • Ability to train and mentor junior technicians on deployed hardware and technology and assist remotely when necessary.
  • Interpret engineering drawings for installation, troubleshooting, and repair.
  • Partner with engineering and product development teams to review and test new VSAT technology.
  • Provide remote customer support.
  • Prepare and dispatch equipment and hardware to installation sites.
  • Develop and maintain comprehensive installation documentation.
  • Conduct safety meetings, risk assessments, and incident reporting/investigations.

Key Skills & Experience Required for the Field Telecom Technician II:

  • Associate degree in IT, Telecommunications, Communications, or 3+ years of relevant work experience. Commensurate military experience may be acceptable.
  • 3+ years of relevant work experience in the Onshore/Offshore remote communications industry is preferred.
    • Commensurate military qualification with satellite or radio communication equipment.
    • Qualified Electrical/ Instrumentation experience.
  • Preferred proven and demonstrable experience with satellite communications fundamentals, VSAT, antenna RF systems/sub-systems, cable installation and termination.
  • Proficient with iDirect, Newtec and Comtech Satellite Modems, L Band antennas, Stabilized antenna, Cisco routers, switches, and wireless Access Points.
  • Experience preferred with RF Spectrum Analyzers and RF theory.
  • Familiarisation with IP routing, switching, security and VOIP.
  • Onshore and offshore cable installation
  • Ability to offer creative solutions and resourceful critical thinking skills is necessary.
  • In addition to independent qualities, the ability to work well as part of regional/global and virtual teams across multiple geographies/vertical markets.
  • Knowledge of Electrical safety/Awareness of Electrical isolation
  • Knowledge of offshore safety procedures, which may include but are not limited to Permit to Work, Stop the Job, Lone Man Working, and Electrical Isolation.
  • Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).

If your skills and experience match this Field Telecom Technician II opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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AIT Mechanical Engineer (Contract)

  • South East, Hertfordshire, UK
  • £26.45 - £35 per hour
  • Interim/Contract
  • V-32595

Holt Executive are supporting a global leader in space technology development. Our client specialises in crafting satellite structures and propulsion systems, as well as world-leading digital processed payloads.

Do you thrive on meticulous planning and seeing complex projects come to life? Are you a skilled mechanical engineer with a passion for precision and innovation?

If so, this AIT Mechanical Engineering (Contract) opportunity is tailor-made for you!

Our client is seeking an AIT Mechanical Engineer (Contract) to become an integral part of the 3D Experience platform, crafting critical processes, plans, and procedures that guide the efficient and accurate construction of satellites.

Rates:

  • £26.45 per Hour PAYE
  • £35.00 Per Hour Outside IR35/Umbrella 

Key Responsibilities for the AIT Mechanical Engineer (Contract):

Project Preparation Phase –

  • Provide immediate support to the customisation phase from project initiation.
  • Actively participate in DMU sessions, championing design for manufacturing principles.
  • Create essential documentation (ACS inputs, work instructions, procedures) for smooth production flow.
  • Lead the installation of appendages and manage associated integration processes and preparation.
  • Support the definition and procurement of MGSE (Mechanical Ground Support Equipment) for efficient satellite operations.
  • Offer comprehensive support to Process Owner teams, enabling them to excel in their roles.

Project Operational Phase –

  • Provide timely support to the AIT Lead Engineering team in periods of high workload.
  • Collaborate with process owners to analyse observations, find solutions, and improve operational effectiveness.
  • Actively participate in unit installation activities, maintaining high-quality standards through reviews, PFMEA, and Root Cause Analysis.
  • Create tailored rework instructions based on project needs and manage the required parts and tooling.

 Non-Project –

  • Design and build useful tools and aids for assembly execution.
  • Partner with R&D teams, contributing your expertise and insights.
  • Develop and maintain training modules, ensuring everyone stays up to date on processes and best practices.
  • Champion standardisation, optimisation, and continuous improvement of working modes and processes.

Key Skills & Experience for the AIT Mechanical Engineer (Contract):

  • Proficient mechanical skills and relevant experience.
  • Proven ability to write procedures and process controls.
  • Hands-on approach with a proactive mindset for problem-solving.
  • Quality-driven with meticulous attention to detail, ensuring impeccable documentation.
  • Extensive experience crafting high-quality documentation, including test specifications, plans, procedures, and project plans.
  • Strong problem-solving skills, tackling technical, logistical, and organizational challenges.
  • Excellent planning and process competence (MRP experience is an advantage).
  • Deep understanding of satellite integration processes and project phases for seamless collaboration.
  • Satellite Appendage installation process (Solar Array, reflectors, antennas, deployable systems).
  • Good understanding and detailed experience of complex mechanical systems. 
  • Lean manufacturing techniques including 5S, root cause analysis and continuous improvement.
  • Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft levels.
  • Handling and installation of thermal hardware (heaters, thermistors).
  • Mechanical integration of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation/process associated with performing these.
  • Previous experience with payload builds is an advantage.

 If your skills and experience match this AIT Mechanical Engineer (Contract) opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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Bid Manager – Space Sustainability

  • South East, Oxfordshire, Oxford, UK
  • Competitive
  • Permanent
  • V-32581

Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.

They require a Bid Manager – Space Sustainability to develop bids and secure funding in support of a number of Business Development related areas including proposal production for commercial sales.

This role would suit someone with past experience in bids, ideally in the spacecraft sector or in complex engineering services or products, who wishes to grow responsibility in the end-to-end delivery of bids.

Responsibilities for the Bid Manager – Space Sustainability:

  • Take responsibility for managing and coordinating entire bids, or parts of bids as required, through the bid process from call opening all the way to bid submission (leading or supporting negotiation as needed).
  • Control overall production of the bid volumes to ensure delivery on schedule.
  • Ensure bid execution according to bid PA/QA philosophy; conduct bid/no bid reviews and later stage bid reviews.
  • Control bid finances, working with finance team and with external partners.
  • Coordinating partner inputs (scope, finances), with procurement team.

Essential Skills required by the Bid Manager – Space Sustainability:

  • 2 – 4 years’ experience working in bid management in the space industry, with a preference for those with experience of the full lifecycle of UKSA and ESA bids or sales experience of products or services.
  • Understanding of European Space Agency (ESA) ecosystem, UKSA member state or other member state discussions and negotiations, and geo-return management, in large complex ESA bids.
  • An excellent “sales / marketing style” in bid production which can be used to convey the selling points of the business, and to construct competitive but deliverable bids and commercial proposals.

 
Benefits

  • Competitive base salary
  • Opportunity to work with a highly talented, diverse & dynamic international team with cutting edge technology
  • Flexible working around core hours
  • Hybrid working
  • 9 day working fortnight (opt in/out)
  • 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday
  • Life insurance and long-term sick pay
  • Private healthcare

 

 

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Systems Engineering Manager – Space Industry

  • South East, Oxfordshire, Oxford, UK
  • Competitive
  • Permanent
  • V-32542-2

Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.
 
They require a Systems Engineering Manager to lead a highly talented, passionate team on all space system engineering activities. This role will have overarching management responsibility for the spacecraft systems team; ensuring everyone works together to deliver appropriate solutions, to schedule and cost, across all projects.

The company are fast-growing, and you will have the platform to expand on your experience and develop your skills further to enable your team to deliver amazing results and make a difference every day, by driving missions forward.
 
Responsibilities for the Systems Engineering Manager:

  • Leadership and technical mentoring to the systems engineering group.
  • Line management of Systems Team Leads.
  • Manage hiring on a permanent and temporary basis, including outsourcing etc.
  • Review scoping and costing for new project work packages.
  • Review and communicate work package, and other plans, within the group and to Project Managers, including any technical or schedule risks.
  • Ensure the quality of standards and procedures within the Systems Group.
  • Define, map and propose relevant processes and procedures.
  • Provide input and guidance to the technology roadmap for Systems.

Essential Skills required by the Systems Engineering Manager:

  • Bachelor’s or Master’s degree in relevant engineering or scientific discipline.
  • Excellent knowledge of systems engineering standards and space industry standards.
  • The ability to appropriately tailor and adapt standard engineering practises to a lean and fast-paced engineering development environment.
  • Working technical knowledge of various space- and ground- segment subsystems and specialist functions, particularly orbital mechanics and AOCS/GNC.
  • 10+ years’ experience of systems engineering within the commercial space industry.
  • 5+ years’ recent experience in a line management role.
  • Experienced and enthusiastic people manager, with a focus on leading and building strong teams, able to put the team and plan interests first.

Benefits:

  • Competitive base salary
  • Flexible working around core hours
  • Hybrid working
  • 9-day working fortnight
  • 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday
  • Life insurance and long-term sick pay
  • Private healthcare (taxable benefit)

If your skills and experience match this Systems Engineering Manager opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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