Assistant Service Administrator – Customer Service and Support – Horsham Ref# PK7344

  • Horsham, England
  • £22,000 - £25,000
  • Permanent
  • PK7344

Holt Executive is supporting a pioneering defence and aerospace contractor, delivering mission-critical technology and systems to customers on the land, sea, and air. They are currently recruiting for a CLS Assistant Service Administrator to join their fast-paced, innovative business in Horsham, West Sussex.

The position holder will report into the Customer Service and Support Manager and assist existing service administrative staff to support the repair and return process for customers.

Key Responsibilities of the CLS Assistant Service Administrator:

  • Monitor and record customer repair, returns and spares orders
  • To prepare customers status reports on repair progress
  • Maintain team diary
  • Arrange the supply of materials and parts for customer repairs and spares orders

Experience & Qualifications for the CLS Assistant Service Administrator:

  • Experience in similar Service administration position
  • Knowledge of CRM systems including – Jira and Confluence
  • Strong customer relations and interpersonal skills
  • Knowledge of ISO9001 process and procedure desirable

Security Clearance Requirements:
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.

Apply for this position

    Accepted files format are: .pdf, .doc, .docx, .txt

    Thank you for your application!

    One of our consultants will be in touch shortly.

    In the meantime, if you would like to contact us directly you can do so by giving us a call on 03333 448009 or drop us an email at

    We update the website daily, so visit again if you'd like to view details on new and exciting jobs.

    We look forward to working with you.

    Holt Executive.

    < back to search results