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Spacecraft Platform and Payload Engineering Manager – SATCOM – 12 Month FTC

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Spacecraft Platform and Payload Engineering Manager – SATCOM to participate in a successful transition from a Private Finance Initiative (PFI) to a new operating model and influence and shape of UK government/military satellite operations into the next decade.

This is a full time, temporary role based in Wiltshire. Applicants must be a UK national and be able to achieve ‘Security Check’ (SC) security clearance.

Key Responsibilities:

• Take ownership of the components of the Space Operations Mobilisation Plan related to satellite operations and engineering, delivering against the plan and reporting progress.
• Shadow the incumbent satellite platform and payload subsystem engineering teams, including attending and witnessing satellite operations activities, meetings, training, working groups, boards etc.
• Perform due diligence on assets, personnel, policies and procedures, identifying and discrepancies from the baseline and escalating them accordingly.
• Confirm the detailed operating model of the incumbent operator, seeking out and resolving any gaps in knowledge or obstacles to a risk-free handover of operations.
• Review the spacecraft anomaly database to ensure it is sufficiently accurate and populated to de-risk any single-point failures caused by potential knowledge gaps through the loss of on-site satellite engineering personnel.
• Support and participate in a progressive service assurance process, including preparation for operational readiness demonstrations and key events.

 Essential Knowledge and Skills:

• Demonstable experience in satellite operations and management with an emphasis on spacecraft platform and payload subsystem engineering
• Knowledge of the Airbus E3000 satellite platform and operations
• University degree in Electrical/Mechanical Engineering, Computer Science or equivalent qualification
• Ability to communicate at all levels of the business both internally and externally with Customers
• Must be able to achieve SC Clearance

Satellite Ground Segment Engineering Manager – SATCOM – 12 Month FTC

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Satellite Ground Segment Engineering Manager – SATCOM to participate in a successful transition from a Private Finance Initiative (PFI) to a new operating model and influence and shape of UK government/military satellite operations into the next decade. The successful incumbent will be responsible for the delivering the technical aspects of mobilisation related to the satellite control ground segment.

This is a full time, temporary role based in Wiltshire. Applicants must be a UK national and be able to achieve ‘Security Check’ (SC) security clearance.

Key Responsibilities for the Satellite Ground Segment Engineering Manager – SATCOM:

• Support the components of the Space Operations Mobilisation Plan related to the satellite control ground segment, delivering against the plan and reporting progress.
• Shadow the incumbent ground segment engineering teams, including attending and witnessing satellite operations activities, meetings, training, working groups, boards etc.
• Perform due diligence on assets, personnel, policies and procedures, identifying and discrepancies from the baseline and escalating them accordingly.
• Confirm the detailed operating model of the incumbent operator, seeking out and resolving any gaps in knowledge or obstacles to a risk-free handover of operations.
• Review and update the incumbent operator’s policies and procedures.
• Support and participate in a progressive service assurance process, including preparation for operational readiness demonstrations and key events.

Essential Knowledge and Skills required by the Satellite Ground Segment Engineering Manager – SATCOM:

• Significant experience in satellite control ground segment operations and management
• University degree in Electrical/Mechanical Engineering, Computer Science or equivalent qualification
• Ability to communicate at all levels of the business both internally and externally with Customers
• Excellent analytical skills resulting in clear and concise explanations of observations, problems or anomalies
• Must be able to achieve SC Clearance

Senior Systems Engineer (Satellite Navigation) – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Senior Systems Engineer (Satellite Navigation) – SATCOM to provide key contributions to the systems engineering lifecycle of a Space Based Augmentation System (SBAS) project for the Australian Government. The successful incumbent will be part of a dedicated project team to ensure critical technical documentation is updated and maintained, and support change management, design reviews and requirements management activities.

This is a full-time role based in Sydney with occasional national travel.

Key Responsibilities for the Senior Project Manager (Satellite Navigation) – SATCOM:

• Lead the systems engineering team to meet the technical objectives set by the management plans and master schedule
• Provide the Project Manager with technical information to support generation of performance reports
• Develop and maintain Systems Engineering Management Plans and other technical management plans
• Prepare and maintain system / sub-system requirements specifications, interface requirements, and test documents
• Support the integration and testing of a new spacecraft design and build programme
• Management of requirements databases, analysis and de-composition of customer requirements
• Development of technical documentation to support key technical milestones and design reviews

Essential Knowledge and Skills required by the Senior Systems Engineer (Satellite Navigation) – SATCOM:

• 5-7 years’ minimum experience working in a systems engineering role within SATCOM / space / defence, ideally on Australian Space programmes
• Must be degree educated in engineering discipline (mechanical, systems, space, computer science, or similar)
• Systems engineering experience using best practice methodologies (V-Model, Agile etc.)
• Experience of Verification & Validation Processes, Integrated Logistics Support, Interface Control Management and Requirements Traceability
• Ability to produce and maintain systems engineering management plans
• Ability to produce project technical documentation such as SRD, URD, ICD’s and test specifications

Senior Project Manager (Satellite Navigation) – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Senior Project Manager (Satellite Navigation) – SATCOM to provide project management leadership for a Space Based Augmentation System (SBAS) project with the Australian Government. The successful incumbent will be part of an exciting and growing team of highly competent project and engineering professionals to deliver the project and capability.

This is a full-time role based in Sydney but will involve flexible home/office working.

Key Responsibilities for the Senior Project Manager (Satellite Navigation) – SATCOM:

• Lead the project team to meet schedule and budgetary requirements as defined by the management plans and project schedule
• Provide the Programme Director and Customer with weekly and monthly reports and KPI status on project performance
• Generate project plans (PMP, RMP, WBS, OBS etc.) to support project execution
• Management of project sub-contracts from issue of RFP to delivery of the product or service
• Lead on risk management, hold regular risk reviews and take necessary actions to mitigate
• Develop Earned Value reporting metrics (CPI, SPI, CV, SV) to support programme reporting
• Maintaining and applying quality and configuration management processes for project activities and outputs

Essential Knowledge and Skills required by the Senior Project Manager (Satellite Navigation) – SATCOM:

• 5-7 years’ minimum experience working in a project / programme management role within Satellite Navigation or space / defence, ideally on Australian Defence or Space programmes
• Must be degree educated in engineering discipline (mechanical, space, computer science, or similar)
• Project delivery experience using industry standard methodologies and project manager tools
• Demonstrable leadership experience of teams in a challenging environment
• Ability to produce project documentation such as PMP and RMP
• Understanding of Earned-Value Management methods and principles

Technical Service Desk Manager – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Technical Service Desk Manager – SATCOM to manage and support the Technical Service Desk which supports customers’ telecommunications needs. This includes receiving and actioning customer standard service requests, responding to service incidents and outages to diagnose faults and restore services, maintaining customer facing IT services, as well as testing and preparing satellite terminal hardware for field operations.

Key Responsibilities for the Technical Service Desk Manager – SATCOM:

• Leading the Service Desk function with a strong focus upon delivering best practice service desk support, driving incident and request management to meet SLAs.
• Promoting a strong ethos of customer satisfaction through responsive, professional, informative and considered interaction with clients across all medium.
• Recruitment of individuals who possess the relevant mix of technical, interpersonal and motivation to drive the service forward and develop their onward career.
• Creating, implementing and executing a comprehensive induction programme for new employees, ensuring that individuals are fully conversant with the requirements of the role and able to demonstrate readiness to work with appropriate levels of supervision.
• Striving for continual service improvement in all aspects of the service desks operations, promoting a highly structured approach to identifying, reviewing issues and taking corrective actions to avoid future repetition.
• Driving the monitoring and proactive response to events to minimise impact upon services and clients. Ensuring tickets are proactively administered and updated appropriately to reassure stakeholders that resolution is actively progressing.
• Ensuring documentation is proactively managed, maintained and reviewed to accurately reflect current best practice in terms of technical and customer knowledge.

Essential Knowledge and Skills required by the Technical Service Desk Manager – SATCOM:

• Significant experience of managing a small to medium multi-site technical service desk.
• Whilst this is not a technical role a broad technical knowledge would be advantageous.
• Previous experience in a Managed Service Provider environment, supporting multiple infrastructures.
• Focus on customer care and promoting a customer centric approach.
• The ability to take ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements.
• Both a user and service focused approach by taking ownership and accountability of escalated issues raised and creating resolutions to deliver an excellent support service.
• Hold or be able to hold an Australian Security Clearance.

Service Desk Engineer – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Service Desk Engineer – SATCOM to support customers’ telecommunications needs as a first point of contact for their operational support requirements. This includes receiving and actioning customer standard service requests, responding to service incidents and outages to diagnose faults and restore services, maintaining customer facing IT services, as well as testing and preparing satellite terminal hardware for field operations.

Key Responsibilities for the Service Desk Engineer – SATCOM:
• Answer customer technical support calls and emails.
• Triage the requests and incidents, conduct further investigation as required and progress the delivery or resolution of technical problems.
• Provide customer staff in the field with telephone support on equipment operation and fault-finding.
• Understand satellite terminals from a set up and support perspective.
• Ensure all support Service Level Agreements are met.
• Conduct maintenance activities on IT systems and satellite terminal hardware.

Essential Knowledge and Skills required by the Service Desk Engineer – SATCOM:

• A Diploma or Degree in an Engineering discipline relevant to IT server administration or IP network engineering or telecommunications.
• Maintenance and support of physical and virtual Windows Server systems.
• Troubleshooting and resolving networking or communications systems incidents.
• Ability to prepare technical documentation and reports under supervision.
• Must be able to listen and empathise with customer issues – putting the customer first.
• Must be competent with use of Microsoft office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
• Must hold Australian citizenship and have a suitable background to qualify and maintain a government security clearance.

Customer Assurance Solutions Engineer – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Customer Assurance Solutions Engineer – SATCOM to work as part of a team to provide technical expertise in satellite connected networking solutions, and provide networking infrastructure design, satcom system installation, commissioning, training and post-sales support.

Key Responsibilities for the Customer Assurance Solutions Engineer – SATCOM:

• Satellite solution hardware component configuration development, installation and commissioning, for both internal systems and customer-facing networks.
• Support and maintenance of internal network infrastructure (routers, firewalls, managed switches, servers and SaaS systems).
• Conducting diagnosis, either physically or remotely, of issues being experienced by end users with end-to-end solutions to isolate the identified cause of the incident and implement corrective maintenance strategies.
• Working with team members and management to assist in incident analysis and underlying problem identification for escalation to Solution Architects or appropriate escalation teams.
• Creation of technical documentation for system configuration baselines, system maintenance activities and supporting customer proposals.
• Conduct and document root cause assessment of end-to-end satellite solution issues.
• Perform onsite and workshop technical inspections, repairs and maintenance of networking equipment, satellite terminals (aero, marine, land) and other associated hardware.

Essential Knowledge and Skills required by the Customer Assurance Solutions Engineer – SATCOM:

• Must have a suitable background to qualify and maintain an Australian Defence security clearance – must currently hold and maintain Australian citizenship.
• The post-holder must have and maintain a Current Australian drivers’ license and passport.
• Must be formally trade qualified to Australian Electrotechnology/Telecommunications/IP Networking Certificate VI standard or equivalent tertiary industry qualification (Diploma or Batchelor Degree), with a minimum 4 years industry experience.
• Must have experience in IP networking and IT (server deployment and maintenance) or satellite communications technologies, with a working knowledge of Microsoft and/or Linux operating systems.
• Must be capable of developing and applying configurations to IP networking devices such as routers, firewalls and managed switches to allow a solution to function as designed to meet customer needs.
• The post-holder must be able to analyse customer issues and devise solutions for clients, regardless of the issue being satellite or terrestrial segment based.
• Formal Australian tertiary qualifications in Workplace Training and Assessment

Product Specialist – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Product Specialist – SATCOM to be responsible for the long-term planning and management of hardware products, ensuring effective delivery of new products enabling substantial revenue growth across the business. This role will also explore and identify forward-going customer requirements, guide product development, and deliver the commercial service introduction.

Key Responsibilities for the Product Specialist – SATCOM:

Interface with hardware suppliers to:
• Obtain and maintain the pricing for new and existing hardware products respectively.
• Check the validity and longevity of product offerings and supply.
• Coordinate the end-of-life (EOL) and end-of-support (EOS).
• Work with the procurement team and to ensure that product supply and distribution agreement are appropriately documented.

Manage the interface with the Operations teams and to ensure that:
• New hardware product is properly onboarded to SAP with the rightly set pricing.
• Product portfolio is regularly reviewed, and with pricing adjusted accordingly in SAP.
• Removal of EOL & EOS product from SAP platform.

Work across internal sales, sales support, engineering, and delivery teams to:
• Collect market and customers’ requirements on existing and future hardware product.
• Act as an SME for hardware product offerings, assist with the commercial managers to ensure they have the necessary information including BOM, to produce compelling proposal and offers.
• Provide guidance to sales support and delivery teams on the right items to quote and order.
• Provide SME support for bids and offers, including contribution to the writing and publishing of bid documentation.

Essential Knowledge and Skills required by the Product Specialist – SATCOM:

• Qualification of a bachelor’s degree in science or engineering discipline, or above.
• Work experience in SAP, SFDC, procurement and supply chain.
• Knowledge in a product management or related commercial role.

Senior Spacecraft Systems Engineer – Space Sustainability

Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.

They require a Senior Spacecraft Systems Engineer – Space Sustainability to develop spacecraft mission and system design, taking the lead on certain aspects of project work which involves developing scalable solutions across the spectrum of satellite in-orbit servicing, space situational awareness, end of life and active debris removal.

The company offer Hybrid working with a requirement to be on site (Oxford) two days per week, along with a competitive salary and benefits.

Areas of Responsibility for the Senior Spacecraft Systems Engineer – Space Sustainability:
• Development of spacecraft mission and system design including requirements derivation and CONOPS definition.
• Performing mission analysis and modelling of spacecraft missions.
• Production of mission-level test and verification plans.
• Performing feasibility studies into different scenarios and architectures.
• Assisting with bid work, providing technical solutions and documentation.
• Maintaining configuration control of systems work and documentation.
• Working with and guiding a multi-disciplined team in the delivery of projects.
• Assist with writing bids, developing and analysing designs during early phases and then continuing that support into the testing phase with AIT.
• Once a mission is launched, assistance with in-orbit commissioning of satellites support for the spacecraft operations team.

Required Competencies, Experience and Qualifications for the Senior Spacecraft Systems Engineer – Space Sustainability:
• Diploma; bachelor or master’s degree in systems engineering, electrical engineering or another relevant discipline.
• At least 10+ years of commercial experience in a Systems Engineering role for satellite platform architecture.
• Knowledge of the systems and project engineering lifecycle from requirements definition through to verification.
• Experience in mission and systems architecture definition, especially understanding of both space and ground segment interaction.
• Good knowledge of a range of subsystems & engineering teams including: GNC (AOCS, ADCS), astrodynamics, C&DH / OBDH, EPS, RCS (propulsion), COM (communications), software, ground segment & operations.
• Experience in the development of systems engineering documentation working with a Project Manager as needed: requirements, CONOPS, review gate materials, test and verification plans / procedures, DDVP, ICDs, equipment lists, FMECA & FTAs
• Awareness of the AIT process: manufacture, assembly, functional and environmental testing.
• Knowledge of commonly used engineering and modelling packages (e.g. ModelSim, Matlab, STK) and/or coding and scripting languages (e.g. Python)

Spacecraft Systems Engineer – Space Sustainability

Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.

They require a Spacecraft Systems Engineer – Space Sustainability to develop spacecraft mission and system design, taking the lead on certain aspects of project work which involves developing scalable solutions across the spectrum of satellite in-orbit servicing, space situational awareness, end of life and active debris removal.

The company offer Hybrid working with a requirement to be on site (Oxford) two days per week, along with a competitive salary and benefits.

Areas of Responsibility for the Spacecraft Systems Engineer – Space Sustainability:
• Performing trade-off analysis.
• Performing analysis of the system design.
• Generate and maintain system level budgets (mass, power, data).
• Generate and maintain the requirements and associated design & verification compliance.
• Prepare sub-system requirements specification to support procurement.
• Coordinating with the subsystem leads to understand their problems.
• Reviewing inputs from subsystem engineers or external partners.
• Authoring and maintaining system level documents, e.g. CONOPS, V&V plan, System test plans.
• Assist with writing bids, developing and analysing designs during early phases and then continuing that support into the testing phase with AIT.
• Once a mission is launched, assistance with in-orbit commissioning of satellites and support for the spacecraft operations team.

Required Competencies, Experience and Qualifications for the Spacecraft Systems Engineer – Space Sustainability:
• 2 years’ experience of satellite system engineering.
• An understanding of all the critical subsystems that make up a satellite mission.
• Experience with requirements management.
• Ability to perform complicated trade-offs.
• Good understanding of attitude and orbit control subsystem.
• Experience of satellite level AIT
• Experience of mission operations.
• Experience with STK.
• Experience with FMECA.