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Telecommunication Billing Manager
Holt Executive has partnered with a leading satellite communications (SATCOM) provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors.
Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting. This role involves leading the UK Airtime Billing team, handling daily airtime activities, and coordinating with internal and group teams. A strong understanding of products and services as they relate to billing and should be able to produce and analyse airtime reports to support senior management.
As the subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems, you will ensure that all billing and provisioning requests are resolved efficiently. Additionally, you will provide support to other airtime teams across the group, ensuring consistency in processes and reporting. This role is crucial for maintaining accurate billing and effective management of airtime processes, contributing to overall operational excellence.
Key responsibilities, skills, and experience for the Telecommunication Billing Manager:
- Oversee and manage information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates.
- Maintain and ensure the accuracy of the airtime billing database (NIBS).
- Process internal and external requests for service activations, deactivations, and package changes, including advising on any Early Termination Fees.
- Understand and manage airtime processes to ensure timely execution.
- Handle monthly billing cycles, including configuring provisioning requests, performing daily or weekly checks for errors, and resolving issues before billing runs.
- Manage invoice processing within the designated timeframe, ensuring accuracy before approval and final issuance to customers.
- Address and resolve queries promptly and extract analytical reports for billing and activation.
- Oversee the Freshdesk ticketing system, ensuring all tickets are managed, categorized, and resolved within SLA.
- Process prepay voucher sales orders, invoices, and voucher deliveries.
- Liaise with customers, suppliers, and internal teams to ensure accurate and timely completion of processes.
- Provide support and training on internal systems and modules to both internal and external teams.
- Approve incoming supplier invoices and coordinate with the finance team.
- Handle complaint escalation and management.
- Participate in the wider banking team to approve invoices according to Delegation of Authority procedures.
If your qualifications and experience align with this Airtime Billing Manager opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration.
Solutions Specialist Satellite Networking
Holt Executive is partnering with a leading firm specialising in global mobile satellite communications to find a Solutions Specialist – Satellite Networking to join their team in the Sydney, Australia.
Join a dynamic team providing technical expertise in satellite-connected networking solutions for global government clients. Your role will involve satellite system design, installation, maintenance, and post-sales support. You’ll work in a fast-paced environment, ensuring essential communication for government operations and emergency response.
Key responsibilities, skills, experience & qualifications for the Solutions Specialist – Satellite Networking:
Key Responsibilities:
- Configure, install, commission, and maintain satellite solution hardware, including dependant internal systems and customer-facing networks.
- Support and maintain legacy airtime systems and internal network infrastructure (routers, firewalls, servers, SaaS systems, and restricted/ classified networks).
- Diagnose and resolve technical issues for satellite solutions both remotely and/or on-site for end users, implementing corrective actions.
- Collaborate with team members and management to analyse incidents and escalate problems to solution architects or external teams.
- Assist with system designs, pre-sales support, including demonstrations and exhibitions.
- Assemble and test custom solutions tailored to client needs.
- Create technical documentation for system configurations and support bids and proposals.
- Provide technical and operator training to partners and customers.
- Conduct technical skills assessments of partner and customer staff.
- Perform root cause analysis of satellite solution issues and document findings.
- Conduct on-site and workshop inspections, repairs, and maintenance of networking equipment and satellite terminals (aero, marine, land).
- Provide 24/7 technical support for satellite systems and networking infrastructure.
Key Skills and Experience:
- 4+ years of experience in IP networking, IT, or satellite communications.
- Strong knowledge of IP networking hardware, Microsoft/Linux systems.
- Proven ability to deliver and maintain solutions for clients.
- Certifications in IP Networking (Cisco CCNA, Network+) and other relevant fields preferred.
- Ability to configure and apply settings to IP networking equipment such as routers, firewalls, and switches to ensure solutions meet customer requirements.
- Ability to work at heights and in confined spaces (certifications required).
- Capable of analysing and resolving communication issues across satellite and terrestrial networks, providing effective support to clients.
- Skilled in delivering technical presentations and reports on solution performance, network events, and outages to both internal and external stakeholders.
- Corrective maintenance activities are completed successfully on the first site visit, avoiding rework.
- Full compliance with all site safety requirements, ensuring zero injuries to staff or contractors.
- Response and performance service level agreements (SLAs) are consistently met for the 24/7 on-call roster.
Qualifications, Certifications & Additional Information:
- Electrotechnology/Telecommunications/IP Networking qualifications (Cert VI or equivalent)
- Formal Australian tertiary qualifications in Workplace Training and Assessment (TAE40116)
- GVF Advanced Installer, GVF Examiner, Project Management, or ITIL Foundation
- VMware, Hyper-V, Microsoft, Linux, or Asterisk certifications
- Australian citizenship and ability to obtain/maintain a Defence security clearance.
- Valid Australian driver’s license and passport
- The role involves domestic and international travel, with occasional extended trips (over 7 days) and potential weekend travel to meet weekday on-site commitments, given reasonable notice.
If your qualifications and experience align with this Solutions Specialist – Satellite Networking opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration.
Warehouse Team Lead
Are you a skilled logistics professional with a passion for excellence in warehouse operations?
Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
They are seeking a Warehouse Team Lead to oversee the efficient functioning of their Houston warehouse to ensure the seamless delivery of goods and services globally.
Key Responsibilities for the Warehouse Team Lead:
- Manage incoming and outgoing shipments, including the booking and coordination of both domestic and international transport.
- Receive and process warehouse stock, including picking, unloading, labelling, and storing products.
- Perform order picking tasks to prepare items for shipment or delivery.
- Pack and wrap goods to ensure safe transport and delivery.
- Prepare and complete orders for delivery or pickup according to schedule, including loading, packing, wrapping, labelling, and shipping.
- Coordinate with sales, project teams, logistics, and customers to ensure accurate physical delivery of orders.
- Update ERP system records to maintain control over stock movements.
- Update internal portals and customers on shipment statuses and follow up as needed.
- Invoice hardware and freight costs to customers.
- Maintain a clean and organised workspace.
- Communicate effectively with team members and other departments to ensure timely and accurate order processing.
- Operate a forklift as needed for warehouse tasks.
- Ensure safety protocols are followed to maintain a secure working environment.
- Conduct inventory controls and uphold quality standards for audits.
- Perform stock counts and report any discrepancies.
- Collaborate and communicate with supervisors and co-workers to ensure efficient operations.
- Operate and maintain warehouse vehicles and equipment.
- Adhere to quality service standards and comply with all procedures, rules, and regulations.
- Keep the working environment clean and safe, optimising space utilisation.
Key Skills and Experience Required by the Warehouse Team Lead:
- MBO (level 4, administrative).
- Proven working experience as a warehouse worker.
- Proficiency in ERP software, databases, and systems.
- Familiarity with modern warehousing practices and methods.
- Good organisational and time management skills.
- Ability to lift heavy objects.
- Current forklift license.
- Proficiency with MS Office.
- Affinity with computers and electronics.
If your skills and experience match this exciting Warehouse Team Lead opportunity, we encourage you to apply now!
Optical Systems Engineer
Shape the future of space communication!
Holt Executive are partnered with an innovative laser communication company who are truly shaping the way we access satellite data. With a team of talented engineers, you will be responsible for reshaping the future of space communication with the vision of making faster and more secure communication between all assets in space and on earth.
Our partner is seeking an Optical Systems Engineer to join their team in Luxembourg and develop cutting-edge laser communication solutions for space and ground systems. You must be fluent in English and have extensive experience in theoretical and hands-on space optical engineering.
Key Responsibilities for the Optical Systems Engineer:
- Lead the design, manufacturing, testing, and validation of ground and space optical systems.
- Design, manufacture, and test critical optical ground support equipment.
- Perform assembly, integration, and testing of the terminal, ensuring its functionality.
- Develop and use mechanical and thermal models and simulations to optimise performance.
- Prepare for and actively participate in mechanical and thermal testing.
- Clearly document developments for internal reviews, ensuring transparency and knowledge sharing.
Key Skills and Experience Required by the Optical Systems Engineer:
- Holds a master’s degree in optical engineering or equivalent, with at least 8 years of experience.
- Demonstrates exceptional attention to detail and takes pride in high standard execution of tasks.
- Experience with STOP analysis, sequential and non-sequential modes of ZEMAX OpticStudio.
- Experience building and operating optical benches with visible and NIR lasers, including implementation of laser safety, use of wavefront sensors and other optical instrument.
- Experience with lasers, APD, PIN and FPA detectors.
- Is familiar with Microsoft Office Suite and Teams or can get acquainted in a fast manner.
- Is an outstanding verbal and written communicator in English with great people skills.
- Has experience writing quality technical documentation.
- Citizenship from a member state of both EU and NATO.
Company Benefits:
- A unique opportunity to join a team building lightspeed connectivity from Space to ground.
- A small but diverse team united by a common vision, shared values, and the drive to mutually support each other.
- Flexible working hours.
- To participate in a NewSpace start-up adventure.
If your skills and experience match this Optical Systems Engineer opportunity, we encourage you to apply now!
Mechanical Design Engineer
Holt Executive has partnered with a market-leading design & manufacturing company that works in a variety of industry sectors, including Naval Defence, Maritime & Marine Science & Technology.
The business requires a Mechanical Design Engineer to join their team and assist in developing the next generation of innovative and technologically advanced instruments and systems for exciting and challenging applications.
Key Responsibilities for the Mechanical Design Engineer:
- Design scientific instrumentation from concept to final product.
- Create and maintain engineering documentation.
- Provide support for manufacturing processes.
- Liaise with customers to address their needs and feedback.
- Conduct product testing and oversee on-site commissioning.
Key Skills & Experience Required by the Mechanical Design Engineer:
- A deep understanding of mechanics and mechanical principles.
- Ability to translate theoretical knowledge into a field-ready product that delivers an attractive and user-friendly solution.
- Experience assisting with design work from concept through to medium-volume manufacture.
- Proficiency in standard drawing office requirements, including build standard control and change note implementation.
Qualifications-
- A strong understanding of fundamental engineering principles is essential.
- Applicants should have a degree in Mechanical Engineering (2.1 or higher) from a recognised university and must demonstrate significant design ability and a solid engineering knowledge base.
Security Clearance Requirements:
Security clearance will be applied for on appointment – UK passport holders require plus proof of residency in UK for last 5 years.
If your skills and experience match this exciting Mechanical Design Engineer opportunity, we encourage you to apply now!
Electronics Engineer
Holt Executive has partnered with a market-leading design & manufacturing company that works in a variety of industry sectors, including Naval Defence, Maritime & Marine Science & Technology.
The business requires an Electronics Engineer to join their team and be responsible for the design and development of electronics for instrumentation and acoustics applications.
Key Responsibilities for the Electronics Engineer:
- Expertise in analogue and digital circuit design, preferably within an instrumentation development environment.
- Involvement in mixed-signal design, including pre-amplifiers, filters, power supplies, interfacing, and analogue-to-digital conversion for precision instrumentation applications.
- Essential experience or knowledge in microcontroller-based circuit design and embedded software.
- Desirable experience or knowledge in FPGA-based circuit design.
- Ability to work independently or as part of a team, contributing to all stages of the product development cycle, from requirement analysis to design, development, and production.
- Expected to produce design documentation and test specifications.
- IPC certification preferred (training available).
- Proficiency in OrCAD design software or similar tools.
Key Skills & Experience Required by the Electronics Engineer:
Desired Skills –
- Basic Analog components/circuits
- Operational Amplifier circuits
- Power supply technology
- Circuit analysis, modelling, and theory
- Analog-Digital Conversion
- Interfacing and IO (e.g. I2C and SPI bus)
- CAD Schematic layout
- CAD PCB design
- Fault finding
- Assembler and/or embedded ‘C’
- Use of PAL/FPGA technologies.
- Linux and other OS
Qualifications-
- BSc/BEng or equivalent in Engineering or similar discipline (2:1 or higher)
Other Requirements:
- Due to the nature of the role, there will be an occasional need for working outside normal working hours.
- There will be a need to travel to customer sites on an occasional basis.
- Candidate would be expected to provide occasional offshore support as required including some overseas travel.
Security Clearance Requirements:
Security clearance will be applied for on appointment – UK passport holders require plus proof of residency in UK for last 5 years.
If your skills and experience match this exciting Electronics Engineer opportunity, we encourage you to apply now!
Electronics Test Engineer
Holt Executive has partnered with a market-leading design & manufacturing company that works in a variety of industry sectors, including Naval Defence, Maritime & Marine Science & Technology.
The business requires an Electronics Test Engineer to join their team to focus on the assembly, testing, and inspection of electro-mechanical instruments.
Key Responsibilities for the Electronics Test Engineer:
- Perform electrical and electronic procedures throughout the production process, including component level, PCB and chassis assembly, and final unit assembly.
- Conduct PCBA programming, testing, and inspection.
- Identify and address specification or design non-conformances, escalating issues to Engineering as needed.
- Carry out optical inspections.
- Service, diagnose faults, and repair returned items.
- Interpret engineering drawings for assembly instructions and adhere to standard operating procedures, control plans, and PFMEA where applicable.
- Record labor movements within the company’s MRP system, including direct and indirect labor utilisation and quantity completed at each operation level.
- Troubleshoot and resolve fault diagnosis issues through adjustments or repairs.
- Complete work order operations within the specified delivery time and date.
- Follow all Manufacturing Department administrative procedures, including maintaining supporting documentation such as test results and calibration certificates.
- Utilise Company IT resources, such as the Intranet and MRP system, for daily tasks like parts inquiries and stock searches.
- Generate appropriate non-conformance reports, such as Observation Reports and Engineering Change Requests, in compliance with Company Quality System requirements and departmental guidelines.
- Ensure adherence to QHSE/ISO standards.
- Foster effective working relationships with departments such as Production Engineering, Stores, and Quality to ensure prompt resolution of test-related issues.
- Provide support to the Production Team Lead and other Test Engineers/Technicians as needed for specific activities.
- Participate in continuous improvement initiatives and maintain a 5S workstation and work environment.
- Collaborate closely with the Engineering Department to assemble prototypes and advise on manufacturing issues and improvement opportunities.
Key Skills & Experience Required by the Electronics Test Engineer:
- Previous experience assembling and manufacturing products with multi-commodity bills of materials, including machined components (essential), printed circuit board assemblies (essential), wiring looms and cable assemblies (essential), and lenses, windows, and optics (preferred). Ideally, a minimum of 3 years in a similar role.
- HNC Electronics or equivalent qualification in an electronic discipline and hands on experience.
- Ability to read and interpret technical data, i.e. engineering drawings, circuit diagrams, assembly drawings etc.
- Proven track record of diagnostic fault finding down to component level.
- Competent in the use of various testing tools, i.e. Scopes, DVM’s, Power Supplies, Timer Counter etc.
- Solder to component level.
- Carry out test and inspection of PCBs and instrumentation to set procedures.
- Adhere to Company policies and procedures, including ESD and quality standards.
- Competent user of Microsoft Office Outlook, Excel and Word.
Security Clearance Requirements:
Security clearance will be applied for on appointment – UK passport holders require plus proof of residency in UK for last 5 years.
If your skills and experience match this exciting Electronics Test Engineer opportunity, we encourage you to apply now!
Principle Mechanical Design Engineer
Holt Executive has partnered with a market-leading design & manufacturing company that works in a variety of industry sectors, including Naval Defence, Maritime & Marine Science & Technology.
The business requires a Principal Mechanical Design Engineer to join their team and contribute to the development of cutting-edge, technologically advanced instruments and systems for dynamic and challenging applications.
Key Responsibilities for the Principal Mechanical Design Engineer:
- Act as the design authority for all electronics, software, and mechanical design activities within the company.
- Support the Director of Engineering in managing design and development projects.
- Assign tasks to the Mechanical Design team, set project goals, negotiate with vendors and clients, and ensure projects remain on schedule and within budget. Provide mentorship and development for the team.
- Oversee scientific instrumentation design from concept through to final product.
- Evaluate and recommend new design and manufacturing tools and techniques for adoption by the company.
- Lead specific product design activities within projects.
- Manage project timelines and deliverables.
- Engage in bidding, business promotion, and development activities.
- Conduct product testing and on-site commissioning.
- Liaise with customers to ensure their needs are met.
Key Skills & Experience Required by the Principal Mechanical Design Engineer:
- A strong understanding of engineering principles and a high level of design ability and engineering knowledge are essential, along with project management skills for effective budget and resource planning to ensure successful project completion.
- Excellent interpersonal and communication skills are required, with the ability to clearly convey goals to the team.
- Proven experience leading and developing a design team in a high-tech engineering environment, demonstrating exemplary leadership skills to align the team’s performance with company objectives.
- Meticulous attention to detail is crucial, with a deep understanding of tolerances, safety factors, component specifications, materials selection, testing, build standard control, and familiarity with components, suppliers, and processes.
- Experience in producing technical documentation, including component and assembly drawings to recognised standards, is essential.
- You will be adept at producing detailed standard engineering drawings and be comfortable demonstrating this at interview.
- Candidates should be comfortable using and understanding technical language, and able to engage in technical discussions with engineers from various disciplines, clearly and coherently conveying their ideas.
- Comprehensive knowledge of fundamental engineering principles which will be assessed during the interview process.
- Applicants should have a degree in Mechanical Engineering (2.1 or higher) from a recognised university, many years’ experience as a design engineer in a high-tech engineering environment, and a proven track record of strong design skills and sound engineering knowledge.
Security Clearance Requirements:
Security clearance will be applied for on appointment – UK passport holders require plus proof of residency in UK for last 5 years.
If your skills and experience match this exciting Principal Mechanical Design Engineer opportunity, we encourage you to apply now!
Business Development Manager – UAV / SATCOM
Holt Executive is partnering with a leading firm specialising in satellite data communications for airborne ISR assets to find a Business Development Manager – UAV / SATCOM to join their team in the UK.
This position is responsible for driving revenue within the Government Aero Sector, with a special emphasis on UAVs. You will work with senior stakeholders globally, including OEMs, system integrators, and technology partners, to highlight the company’s cutting-edge satellite communication solutions.
Key Responsibilities, skills and experience for the Business Development Manager – UAV / SATCOM:
- Build and strengthen relationships with end-users to showcase aero/UAV capabilities and services.
- Identify and prioritise market opportunities aligned with strategic goals.
- Develop and manage partnerships with global UAV OEMs.
- Maintain a global pipeline of opportunities and work towards closing deals, as well as identifying upsell opportunities within the current customer base.
- Collaborate with the team to create compelling value propositions and high-quality marketing materials.
- Establish a reputation as a leader in Aero/UAV satcom by networking with key stakeholders and participating in industry events.
- Support or lead lobbying and regulatory activities related to UAV use cases.
- Develop strategies to influence the market and train the account management team and partners.
- Collaborate on product development and roadmap for Aero/UAV solutions.
- Proven track record in developing competitive proposals, including R&D.
- Previous experience in the aeronautical sector and/or UAV/drone industry.
- Flexibility to travel as needed.
If your qualifications and experience align with this Business Development Manager – UAV / SATCOM opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration.
Business Development Manager – Aero / SATCOM
Holt Executive are partnered with a leading company specialising in satellite data communications for airborne ISR assets.
Our partner is seeking a Business Development Manager – Aero / SATCOM based in Washington, for Aero ISR, OEMs, and Integrations who will be responsible to drive growth by identifying and pursuing opportunities with OEMs and integration partners.
This position offers the chance to leverage industry knowledge and relationships to develop and execute strategic plans, making it a key role in expanding the company’s influence in the Aero ISR market.
Key Responsibilities for the Business Development Manager- Aero / SATCOM:
- Strengthen and expand customer relationships with OEMs, MROs, and integrators to position aero ISR capabilities and services.
- Prioritise markets based on strategy and capability alignment.
- Build relationships with current and future OEMs, integrators, and partners to influence future procurements.
- Develop and manage a global pipeline for qualified aero projects and track progress using internal tools and processes.
- Collaborate with the team to create compelling value propositions for Aero ISR offerings and work with marketing to produce high-quality materials like slides, brochures, and videos.
- Establish a reputation as a leader in the Aero ISR satcom sector through networking and participation in trade shows and conferences.
- Build and maintain relationships with supporting organisations that help position capabilities and provide access to end-user customers (e.g., terminal manufacturers, trade bodies, industry associations).
- Support or lead any lobbying or regulatory efforts necessary for ISR use cases.
- Develop and apply market access strategies and train the account management team and partners to close aero ISR deals.
- Collaborate with other teams to provide input on aero ISR product fit and influence product development roadmaps.
Key Skills & Experience Required for the Business Development Manager- Aero / SATCOM:
- Experience in business development, sales, or related roles within the Aero ISR industry.
- Proven success in sales and partnership development with OEMs and system integrators in aerospace and defense.
- Comprehensive understanding of the Aero ISR market, including key players, technologies, and regulations.
- Skilled in developing competitive proposals, including R&D components.
- Willingness to travel as required.
- Strong negotiation and contract management abilities.
If your skills and experience match this Business Development Manager- Aero / SATCOM opportunity, we encourage you to apply now!