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Customer Support Field Engineer – Aerospace

Holt Executive are partnered with a prominent aviation technology pioneer, providing market-leading products to some of the biggest names in commercial aviation. They are looking for an experienced Customer Support Field Engineer to perform on-site support for Airline Customers/OEMs to ensure customer satisfaction and optimum performance.

The successful incumbent will provide service, technical guidance, support and training to airline customers to ensure product performance and reliability objectives are met. They will also act as a mentor and technical resource to lower-level Field Engineers.

Key Responsibilities for the Customer Support Field Engineer – Aerospace:

• Provide technical guidance, formal training, and field assistance to other personnel and airline customers in troubleshooting and resolving system hardware, network, and software issues.
• Provide troubleshooting assistance and support for new equipment installations, enhancements or modifications for hardware, wiring, and software integration and issue resolution.
• Review mechanical, electrical, and software installation documentation to verify that all specifications are met.
• Work with training department to conduct operational, line and maintenance training for airline customers.
• Participate in resolving system operation, maintenance or reliability issues by conducting investigations, collecting data to identify the scope of problems, and participating in the recovery plan as required with other departments. Monitor failure trends and possible quality or reliability problems.
• Provide a consistent communication path to engineering for problem resolution. Establish a strong inter-departmental Engineering interface and support.
• Monitors and coordinates engineering solutions and implementation of fixes/solutions.
• Assists in aircraft delivery and support during flight test and customer flight acceptance.

Knowledge and Skills required by the Customer Support Field Engineer – Aerospace:

• Linux, Unix, Windows and VxWorks (or embedded operating systems).
• TCP/IP networks and troubleshooting methods.
• Thorough understanding of wiring schematics, diagrams and other engineering/aircraft documentation.
• Effective interpersonal, organizational, and problem-solving skills.
• Understands Recommended Spares requirements and is able to Review Recommended Spare Parts Lists for Marketing Business Proposals.
• Capable of identifying complex engineering problems in software and hardware and then working with the appropriate department to produce an effective resolution.

Education and Experience required by the Customer Support Field Engineer – Aerospace:

• Bachelor’s Degree/equivalent educational qualification in Computer Science, Information Technology, Electronics, Engineering or related degree is preferred.
• Typically requires 5-7 years of experience as Field Engineer or Development Engineer, specializing in electronics/avionics systems, software or broadcast technology.

Principal Systems Architect (Aviation Safety) – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Principal Systems Architect (Aviation Safety) – SATCOM to work within a small team within the Technology Delivery group who are responsible for all engineering aspects (from initial concept to introduction of service) for Aviation Safety Services. The main focus will be on new and emerging communications and surveillance requirements for Air Traffic Management.

Key Responsibilities for the Principal Systems Architect (Aviation Safety) – SATCOM:

• Compile system design requirements for next generation safety service developments
• Produce system concepts, candidate architectures and conduct trade-off studies
• Create detailed design specifications for use in competitive procurements for evolution of infrastructure
• Manage suppliers for implementation, verification, and change management safety infrastructure
• Define/refine the operational model in planning for service introduction readiness, initial operations (eg customer Beta testing), and in-life service management metrics (KPIs) needed to demonstrate compliance with performance standards
• Form strong technical relationships with peers at satcom avionic manufacturers, airframers, ESA, and Inmarsat service providers

Essential Knowledge and Skills required by the Principal Systems Architect (Aviation Safety) – SATCOM:

• Degree in Electrical or Electronic Engineering or equivalent
• Extensive experience of architecting IP networked systems, including IPv6.
• Technically fluent in telecommunications technologies, an understanding of IP-based mobile networking technologies and satellite systems
• Strong analytical capability, able to conduct system engineering and technology trade-offs
• Knowledge of networking technology including routers, switches, and firewalls
• Working in a ISO27000 framework or equivalent
• Knowledge of PKI
• Good knowledge of software development and engineering techniques
• Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects
• Knowledge of aeronautical Air Traffic Service domain in areas such as standards (e.g. ARINC, RTCA, Eurocae), or Certification, or Aeronautical Telecommunications Network (ATN), or Air traffic DataLink Services

System Architect (Technical Director) – Advanced Modem Technology – SATCOM

Holt Executive are partnered with a leading Satellite Communications business that offer multi-mission satellite services to more than 150 countries across the globe.

They have an immediate requirement for an experienced System Architect (Technical Director) – Advanced Modem Technology – SATCOM to be responsible for the high-level architecture, detailed design, and advise on the implementation and delivery of software and hardware components to the Satellite Modem System.

Key Accountabilities for the System Architect (Technical Director) – Advanced Modem Technology – SATCOM

1. Under the responsibility of the Head of technology, he/she is the design authority and contributes significantly to strategic goals achievement
2. Lead a multidisciplinary team (FPGA/DSP, hardware, software, etc..) through the Modem product line development
3. Engages and coordinates with various departments and stakeholders to identify concept of use and requirements to articulate and formulate the modem system specifications
4. Oversees the Transfer of technology and Transfer of knowledge, ensures technical independence from the partner at the end of program
5. Develop concepts, products, and solutions for modem system and waveforms technologies
6. Research and maintain market trends knowledge in the modems technologies and suggest product evolutions (for instance: optimization to satellite technology, functions and topologies, small aperture terminal compliance, security and anti-jamming features, etc.)
7. Contribute to define applicable engineering and quality standards and processes for YMS products
8. Actively support the establishment of the modem products industrialization and production along with product support throughout its lifecycle
9. Support the development and implementation of modem products integration, validation and testing strategy

Technical Competencies required for the System Architect (Technical Director) – Advanced Modem Technology – SATCOM

1. Expertise in satellite modem technology:

• Algorithm and waveform
• Software/hardware design and modem casing and associated qualifications

2. Expertise in Digital Signal processing and development on core components (DSP/ASIC/FPGA)
3. Very solid knowledge in Satellite communications and Radiofrequency
4. Very solid knowledge in product development and associated test and validation
5. Very solid knowledge in engineering standards, processes and associated quality assurance
6. Experience in team/department management is required

Experience required for the System Architect (Technical Director) – Advanced Modem Technology – SATCOM

• MSc or PhD in Electrical, Electronics or Communication Engineering,
• English – Berlitz Level 8, IELTS 5.5, TOEFL 550 or equivalent (Fluent/Proficient in English, both spoken and written)
• 15+ years of experience in all areas of satellite communications
• 10+ years of experience specifically in military-grade modem development (R&D, software/hardware Engineering)

RF Engineer (Modem) – SATCOM

Holt Executive are partnered with a leading Satellite Communications business that offer multi-mission satellite services to more than 150 countries across the globe.

They have an immediate requirement for an experienced RF Engineer (Modem) – SATCOM to be responsible for designing and developing the RF system for the Advance Modem Technology products as well as ensuring the products perform at system level.

Key Accountabilities for the RF Engineer (Modem) – SATCOM

1. Define and validate the best RF architecture for the product (components selection, RF design, RF performances measurement);
2. Collaborate with multidisciplinary team (hardware/FPGA, Embedded software) to optimize RF performance and find best product design/implementation trade-off;
3. Establish and execute the test and validation strategy in collaboration with the hardware team to extensively test the RF performance and all associated requirements;
4. Support the system architect in assessing overall RF system performance;
5. Contribute to new technology assessment and testing to support new product developments.

Technical Competencies required by the RF Engineer (Modem) – SATCOM

1. Expertise in RF design for electronics product (transmitter/receiver, extensive knowledge of passive/active components, antenna, etc..)
2. Solid experience in full design cycle is required (specs, components selection, schematics, detailed design and associated documentation, RF testing)
3. Solid experience in RF design tools (ADS/PADS/Cadence..) and RF test equipments (spectrum and network analyzer, etc..)
4. Knowledge in digital signal processing
5. Experience in SATCOM link budgets

Experience required by the RF Engineer (Modem) – SATCOM

Minimum Qualifications:

• MSc in Electrical, Electronics, digital signal processing and/or wireless Communication Engineering
• English – Berlitz Level 8, IELTS 5.5, TOEFL 550 or equivalent

Minimum Experience:

• 6+ years of experience in Radiofrequency system design and development
• 4+ years of experience in wireless communications

Mechanical Engineer (Modem) – SATCOM

Holt Executive are partnered with a leading Satellite Communications business that offer multi-mission satellite services to more than 150 countries across the globe.

They have an immediate requirement for an experienced Mechanical Engineer (Modem) – SATCOM to be responsible for the mechanical design of the product line and will contribute significantly to multiple activities to enable testing and manufacturing capacity.

Key Accountabilities for the Mechanical Engineer (Modem) – SATCOM

1. Responsible for the mechanical design of the product line and work jointly with the Architect and hardware lead engineer to ensure all requirements are met.
2. Collaborate with multidisciplinary team to specify, design and implement mechanical and hardware solutions for the modem products;
3. Perform required modelling and calculations pertaining to the mechanical/reliability/environmental performances
4. Contribute to the product validation, qualification and quality assurance (thermal and shock/vide testing, certifications, manufacturing processes, reliability data, etc…)
5. Contribute to establish the manufacturing and support facilities and associated processes (specification, implementation, validation for mechanical/hardware aspects);
6. Contribute to new technology/material assessment to support new products development.

Technical Competencies required for the Mechanical Engineer (Modem) – SATCOM

1. Solid experience in mechanical engineering (applied to electronics product development such as modem, radios, antenna, receivers/trackers, etc…)
2. Solid experience in using CAD tool to develop mechanical solutions
3. Solid experience in specifying / validating environmental requirements (thermal, shock and vibration, up to product qualification/certification process etc…)
4. Knowledge in reliability engineering and other product performance modelling and calculations
5. Knowledge about machining and manufacturing processes and good practices

Experience required for the Mechanical Engineer (Modem) – SATCOM

Minimum Qualifications:

• MSc in Engineering
• English – Berlitz Level 8, IELTS 5.5, TOEFL 550 or equivalent

Minimum Experience:

• 6+ years in mechanical design and development for electronic products

Principal Network Engineer (Aviation Safety) – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Principal Network Engineer (Aviation Safety) – SATCOM to take the lead on the security aspects in the systems engineering design, specification and implementation of new communications and surveillance services, enabling safe data exchange between airborne flight management systems.

Key Responsibilities for the Principal Network Engineer (Aviation Safety) – SATCOM:

• Analyse requirements for next generation safety services with an emphasis on security aspects.
• Conduct safety risk assessment, focussing on security threats and mitigations.
• Derive engineering solutions that address the above security vulnerabilities and define the related management processes that will enable a cohesive approach to secure operations.
• Perform the validation and verification of implemented systems, e.g. penetration testing of Inmarsat infrastructure; plus unit level and end-end system testing.
• Work with others within the Inmarsat’s Technology and Operations teams to achieve above.
• Form strong technical relationships with peers at satcom avionic manufacturers, airframers, ESA, and Inmarsat service providers.

Essential Knowledge and Skills required by the Principal Network Engineer (Aviation Safety) – SATCOM:

• Degree in Electrical or Electronic Engineering or equivalent.
• Extensive experience of designing and assessing security of IPv4 and IPv6 networked systems.
• Technically fluent in telecommunications technologies, an understanding of IP-based mobile networking technologies and satellite systems.
• Knowledge of PKI.
• Strong analytical capability, able to conduct system engineering and technology trade-offs.
• Knowledge of networking technology including routers, switches, and firewalls.
• Working in a ISO27000 framework or equivalent.
• Good knowledge of software development and engineering techniques.
• Experience in the identification and capture of IT functional and non-functional requirements for large, complex projects.
• Knowledge of aeronautical Air Traffic Service domain in areas such as standards (e.g. ARINC, RTCA, Eurocae), or Certification, or Aeronautical Telecommunications Network (ATN), or Air traffic DataLink Services.

Senior Quality Assurance Engineer – Aviation Technology

Holt Executive are working with a leading technology innovator servicing the global aviation industry, offering cutting edge products to some of the biggest names in commercial aviation.

They are recruiting an experienced Senior Quality Assurance Engineer to join their team in Crawley, West Sussex, to manage, adhere to and improve the business Quality Management System (QMS). The Senior Quality Assurance Engineer will monitor, measure and improve the quality and efficiency of internal processes and the quality of supplied parts, ensuring high safety and quality standards are met at all times. The role involves working closely with the Sourcing, Engineering and Production teams and with our suppliers.

Day to day responsibilities for the Senior Quality Assurance Engineer – Aviation Technology:

• Ensuring that the business adheres to the defined Quality Management System processes, work instructions, standards and policies through internal auditing.
• Updating and managing the QMS, improving the processes and work instructions through continual improvement and lessons learnt in conjunction with the process owners to ensure they are efficient, safe, and meet the business need.
• Ensuring the safety of the delivered products including performing safety audits and power on and power off reviews with relevant functional teams throughout the product lifecycle and ensuring that any product hazards are promptly addressed.
• Capturing and analysing defects, rework and rejects with the aim of reducing poor quality.
• Monitoring, reporting, and investigating internal product, production and supplier non-conformances, including investigating root causes and providing countermeasures to eradicate reoccurring issue with verification of effectiveness of correct actions.
• Providing support for external audit bodies (such as ISO 9001:2015), undertaking internal process and external supplier audits as part of an audit programme.
• Supporting the evaluation and onboarding of new suppliers.
• Visiting supplier premises to assess first articles to ensure compliance to appropriate standards & requirements and to support product buy-offs or quality investigations

Knowledge and Skills required by the Senior Quality Assurance Engineer – Aviation Technology:

• Qualifications & experience in manufacturing, production, quality or an engineering discipline to at least graduate level in a relevant field is essential
• Extensive experience in supplier quality assurance processes and in dealing with suppliers is essential
• Working knowledge of ISO 9001:2015 quality management system standard is essential
• Extensive experience in auditing (internal, external and supplier) is essential
• Trained/certified lead auditor qualification (CQI/IRQA accredited) is preferable
• An aptitude for problem-solving and use of Quality tools such as 8D, Ishikawa, 5-Why, SPC, Pareto etc. Strong written & verbal communication skills

Senior Business Systems Analyst – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Senior Business Systems Analyst – SATCOM to solicit, understand, and document customer business requirements, processes and workflows and work with developers to create the functional specifications to meet those requirements. Working in an iterative, agile approach, you will help guide business areas on gradual process change, through each stage of the software development lifecycle.

This job requires an experienced analyst who can partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions.

Key Responsibilities for the Senior Business Systems Analyst – SATCOM:

• Develop and maintain understanding of customer workflows and business needs to support business needs assessment and developing problem statements.
• Create business requirements, use cases, or user stories as required to represent business needs.
• Conduct requirements analysis across multiple needs to ensure the requirements are reconciled where the business needs overlap or conflict.
• Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
• Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
• Gather requirements and help build and document specifications for development.
• Manage multiple competing priorities through effective organization and communication.
• Recommend and institute BSA best practice and methodology and tools.
• Perform QA of junior BSA team deliverables.
• Demonstrable effective team leadership and successful delivery of financial and technical performance objectives.

Essential Knowledge and Skills required by the Senior Business Systems Analyst – SATCOM:

• Bachelor’s degree or technical diploma with an IT related field from a recognized post-secondary institution.
• Five or more years of experience of working in a similar role and environment.
• Understanding of the Management of Requirements Methodology, ITIL and business analysis principles, processes, and techniques.
• Ability to develop and prepare Business Requirements, use cases, and user stories, functional wireframes, and business and system flow diagrams and modelling.
• Understanding for applications Incl. JIRA, Confluence, Figma, Storyteller, Blueworks.
• Excellent written and verbal communications.
• Experience with agile scrum-based delivery would be a significant asset.
• A background in the fixed or mobile telco operator business would be beneficial.

Sales Manager – Bespoke Design & Manufacturing in Defence & Security

Holt Executive are partnered with a leading design and manufacturing business. With a cutting-edge product range, they service a number of industries and assist in driving innovation.

They require a Sales Manager to manage all aspects of the chosen business sectors, Land or Maritime for example, and support campaigns and Special Projects as required.

Key Responsibilities for the Sales Manager – Bespoke Design & Manufacturing in Defence & Security:

• Locate and deal directly with end users, prime contractor, and systems integrators to identify sales opportunities for products and systems
• Provide input to the strategic plan to ensure profitable development
• Provide input to Business Plans to build, monitor and control opportunities pipeline
• Prepare budgets and sales forecasts
• Successfully generate, negotiate, and close business opportunities
• Brief senior management on the business sector opportunities as they arise
• Maintain the sector enquiry management system in conjunction with the bids and proposals manager
• Provide opportunity forecasts and prepare briefing papers to enable open bid no-bid discussion
• Produce proposals and quotations to include the correct technical solution, cost build up, commercial terms and aim for a compliance response in line with business need
• Be the customer voice within the organisation to align the organisation to customer expectations and further enhance the customer experience
• Establish and maintain superior relationships with customers at all organizational levels
• Monitor and report on changes in market conditions, and likely impact on resulting product plans

The Successful Sales Manager – Bespoke Design & Manufacturing in Defence & Security

will:

• Have market knowledge and presence within the Defence or Security sectors
• Have a Customer and Marketing shared focus
• Work well under pressure and build strong team / relationships to manage customer expectations
• Have an ability to self-motivate and sustain the passion and desire to win whilst managing long sales cycles
• Have an ability to understand customers and their needs to communicate information in a comprehensive manner
• Strong customer relationship building skills and understanding of their challenges
• Broad understanding of emerging technologies (software, hardware, network)
• Experience in Bid & Tender processes
• Experience in nurturing senior executive and political level relationships
• Customer focused – the ability to manage and be responsible for high profile customers
• Demonstrated skills in managing a multitude of complex projects and ability to prioritize accordingly
• Strategic thinker, who recognizes business opportunities and their potential impact on the overall business
• Due to the nature of the business, all staff need to be able to obtain UK Security Clearance as a mandated requirement

Software Developer – SATCOM

Holt Executive are currently partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to a number of critical industries. With massive recent investment in their latest network infrastructure, they are at the forefront of space and satellite innovation.

They require a Software Developer – SATCOM to contribute to the long-term development of software products for the Satellite Control Centre. The Satellite Control Centre monitors and controls a fleet of satellites and ground stations, and the Satellite Operation Support Group is a small team of developers who have built the Ground Control System.

The company offer Hybrid working with a requirement to be on-site (London office) typically one day per week, along with a competitive salary and great benefits.

Key Responsibilities for the Software Developer – SATCOM:

• Assist and take the lead in small/medium projects initiated by the SCC or external customers
• Maintain and enhance the SCC scheduling tool
• Get familiar with the Ground Control System product which is a complex system comprising of C++/Java modules
• Join the 24 hour on-call rota for emergency support
• Assist with the testing of any new development
• Write technical documentation/presentation in support of the development/release activities
• Interface with the Satellite Control Department as well as external customers
• Interface with development partners and support integration activities

Knowledge and Skills required by the Software Developer – SATCOM:

• in Computer Science or other STEM discipline
• Python
• Java/JavaScript
• C++
• GCP
• Kafka
• Familiarity with Linux systems
• Knowledge of configuration control tools (GIT)
• Knowledge of databases (PostGres, Cassandra)
• Knowledge of CI/CD working practice
• Familiarity with web-based interface (Rest)
• Space Domain Knowledge

Please note that UK Security Clearance (SC Level) might be required.

You must also be eligible to work in the United Kingdom.