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Telecommunication Billing Manager
Holt Executive has partnered with a leading satellite communications provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors.
Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting. This role involves leading the UK Airtime Billing team, handling daily airtime activities, and coordinating with internal and group teams. A strong understanding of products and services as they relate to billing and should be able to produce and analyse airtime reports to support senior management.
As the subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems, you will ensure that all billing and provisioning requests are resolved efficiently. Additionally, you will provide support to other airtime teams across the group, ensuring consistency in processes and reporting. This role is crucial for maintaining accurate billing and effective management of airtime processes, contributing to overall operational excellence.
Key responsibilities, skills, and experience for the Telecommunication Billing Manager:
- Oversee and manage information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates.
- Maintain and ensure the accuracy of the airtime billing database (NIBS).
- Process internal and external requests for service activations, deactivations, and package changes, including advising on any Early Termination Fees.
- Understand and manage airtime processes to ensure timely execution.
- Handle monthly billing cycles, including configuring provisioning requests, performing daily or weekly checks for errors, and resolving issues before billing runs.
- Manage invoice processing within the designated timeframe, ensuring accuracy before approval and final issuance to customers.
- Address and resolve queries promptly and extract analytical reports for billing and activation.
- Oversee the Freshdesk ticketing system, ensuring all tickets are managed, categorized, and resolved within SLA.
- Process prepay voucher sales orders, invoices, and voucher deliveries.
- Liaise with customers, suppliers, and internal teams to ensure accurate and timely completion of processes.
- Provide support and training on internal systems and modules to both internal and external teams.
- Approve incoming supplier invoices and coordinate with the finance team.
- Handle complaint escalation and management.
- Participate in the wider banking team to approve invoices according to Delegation of Authority procedures.
If your qualifications and experience align with this Telecommunication Billing Manager opportunity, we encourage you to submit your CV to info@holtexecutive.com for consideration.
IT System Engineer
Holt Executive is excited to partner with a leading global connectivity provider in the search for an exceptional IT Systems Engineer. This collaboration highlights our shared commitment to delivering innovative solutions and attracting top-tier talent. We are seeking a skilled professional to play a key role in designing, maintaining, and optimizing critical IT systems that support worldwide operations. This partnership reflects Holt Executive’s dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success.
Shape the Future of IT Systems in Global Connectivity
We are looking for a skilled IT System Engineer to join our dynamic team, where you will play a key role in delivering high-performance IT infrastructure solutions. This is an exciting opportunity to work on cutting-edge systems that enable seamless connectivity across diverse industries.
About the Role:
As an IT System Engineer, you will be responsible for designing, implementing, and maintaining IT systems and networks, ensuring their reliability, security, and scalability. You will collaborate with cross-functional teams to deliver solutions that meet business needs and exceed customer expectations.
Key Responsibilities:
- Design, configure, and maintain IT infrastructure, including servers, networks, and storage systems.
- Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
- Implement and manage security protocols to protect IT systems and data.
- Support virtualization and cloud-based environments to enhance scalability and flexibility.
- Conduct system upgrades, patches, and backups to maintain robust infrastructure.
- Collaborate with internal teams and external stakeholders to deliver IT solutions that align with project goals.
- Provide technical support and training to users as needed.
- Document system configurations, procedures, and maintenance logs.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in IT systems engineering, with expertise in server and network administration.
- Strong knowledge of virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
- Familiarity with IT security best practices and tools, such as firewalls, antivirus, and encryption.
- Proficiency in Windows and Linux operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
Desirable Skills:
- Experience with satellite or telecommunications systems.
- Certifications such as CCNA, MCSE, or AWS Certified Solutions Architect.
- Knowledge of ITIL processes and frameworks.
- Experience with scripting or automation tools (e.g., PowerShell, Bash, Ansible).
What We Offer:
- Competitive salary and benefits package.
- Flexible working options.
- Opportunities for professional development and certifications.
- A collaborative and inclusive work environment.
- The chance to work on impactful projects in a cutting-edge industry.
If you’re ready to take on a challenging and rewarding role in IT systems engineering, we’d love to hear from you.
Apply Now to be part of a team that’s shaping the future of global IT connectivity. We are also a Disability Confident employer.
Junior Sales Representative
Are you a driven and dynamic sales professional looking to break into the exciting world of space technology? We are seeking a Junior Sales Representative to join our growing team in Florida. This is an excellent opportunity to develop your career in a cutting-edge industry, working with high-tech solutions that are shaping the future of Earth observation and satellite technology.
Key Responsibilities:
- Identify and engage potential clients, developing strong relationships in the aerospace and defense sectors.
- Support the sales team in managing leads, preparing proposals, and negotiating contracts.
- Collaborate with marketing and technical teams to understand customer needs and promote innovative solutions.
- Maintain CRM records and track sales performance against targets.
- Represent the company at industry events, conferences, and client meetings.
What We’re Looking For:
- 1+ years of experience in sales or business development, preferably in a technical or B2B environment.
- Strong communication and negotiation skills, with a proactive approach to client engagement.
- Passion for technology, aerospace, or defense sectors (experience in these fields is a plus!).
- Ability to work independently and thrive in a fast-paced, growth-driven environment.
- Bachelor’s degree in business, engineering, or a related field preferred.
Why Join Us?
- Be part of an innovative, international team at the forefront of space technology.
- Excellent career growth opportunities in a rapidly expanding sector.
- Florida-based role with the chance to work on global projects.
- Work with cutting-edge solutions in Earth observation, satellite imaging, and aerospace applications.
If you’re a motivated sales professional eager to launch your career in the space industry, we’d love to hear from you! Apply today and become part of something out of this world.
Mechanical Engineer – FTC
Holt Executive is supporting a well-established and rapidly growing design and manufacturing business, specialising in cutting-edge products for the defence industry with their hire for a Mechanical Engineer for a 12 Month FTC.
Role Purpose:
We are seeking an experienced and innovative Mechanical Engineer to join on a 12-month fixed-term contract. In this role, you will be instrumental in the design and development of complex electro-mechanical systems, working within a mixed-discipline team to deliver high-quality solutions for our defence clients.
Key Responsibilities:
- Design and develop electro-mechanical mechanisms and precision machinery.
- Perform classical engineering analysis on designs, including stress, fatigue, and vibration using conventional analysis and computer simulations.
- Produce detailed engineering and assembly drawings for manufacturing and support lab testing to verify design outputs.
- Assist in developing engineering reports, failure investigations, and other documentation to meet customer requirements.
- Work with wider engineering teams to integrate electronic, control, and drive systems into equipment designs.
- Support production, test, and field engineering teams, as well as assist sales teams with bids and quotations.
- Create designs using 3D CAD (SolidWorks).
Skills and Experience:
Essential:
- A minimum of 2 years of experience in an engineering role.
- Experience in designing complex mechanisms and structures for harsh environments, ideally within the defence sector.
- Proven experience in designing systems from concept through to production.
- Strong analytical skills, with the ability to design solutions for gear drives, bearings, and motors.
- Proficient in using SolidWorks CAD system.
- Excellent communication skills, with the ability to liaise effectively with customers and internal teams.
Desirable:
- Experience working in defence or related sectors (e.g., scientific equipment, special purpose machinery).
- Greater than 5 years of experience in an engineering role.
Personal Attributes:
- A passion for innovation and mechanical engineering.
- Strong attention to detail and the ability to solve complex engineering challenges.
- Ability to work effectively both independently and within a team environment.
- Strong relationship-building and stakeholder management skills.
Work-Life Balance & Benefits:
- 37.5-hour working week
- Hybrid/flexible working options
- 28 days annual leave, plus Christmas closure
- Holiday purchasing scheme
- Group pension plan with matched contributions up to 5%
- Income protection scheme and Employee Assistance Programme
- Wellbeing initiatives, including access to a wellbeing app and mental health support
- Company share incentive plan and electric vehicle salary sacrifice scheme
- Regular sports and social activities
- Free onsite car parking
Security Clearance Requirements:
Due to the nature of our business, all staff must be able to obtain UK Security Clearance. Successful candidates will need to provide proof of identity, employment history, and right to work in the UK, as well as evidence of UK residency for at least five years.
Senior Manager, Repair Operations – Aviation
Holt Executive is delighted to be partnered with a global leader within the Aeronautical Connectivity space to support a critical Senior Manager, Repair Operations – Aviation hire.
The Senior Manager, Repair Operations will be responsible and lead the EMEA repair operations which includes setting strategic operational plans, reporting financial and operational monthly performance metrics and ensuring compliance with all laws and regulations.
Key Responsibilities for the Senior Manager, Repair Operations – Aviation:
Repair Operations – 40%
- Manage all Repair Shop activities in accordance with multiple agency regulations.
- Maintains good customer relationship with airline customers based in the region.
- Develop performance requirements among team to consistently work toward enhancing PAC’s reputation among customers and suppliers.
- Ensure compliance of customer contractual commitments.
- Ensure the Repair Shop have the appropriate resources to perform at the standards and practices specified in the company Maintenance Operation Exposition (MOE).
- Responsible for ensuring MOE is up to date and reflects services provided.
- Oversee “third party” Vendor organizations to ensure service agreements are being met.
- Ensure Repair shop facilities are compliant with all relevant Health and safety requirements.
- Work with all regulatory agencies and their representatives to ensure local compliance.
- Ensures any Audit findings are resolved with agreed timeframe.
Leadership – 60%
- Manage, guide, and mentor the performance of Shop Managers and Supervisors.
- Hire, train, supervise, and appraise direct reports.
- Lead managers and supervisors to implement department objectives.
- Organize and implement department objectives.
- Manage the budget and expenses assigned to the repair shop.
Key Experience required for the Snr Manager, Repair Operations – Aviation:
- Bachelor’s Degree or equivalent internationally recognized university qualification or 12 years of related work experience in aviation.
- 8+ years’ experience in an aviation organization, minimum of 3 years of managerial experience.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
- Excellent Working knowledge of global civil aviation regulations and requirements.
- In-depth knowledge of Airworthiness regulations.
- Ability to coach managers and develop high-performing teams.
- Solid understanding of financial controls and budgets.
- Ability to understanding and oversee service deliveries to= customers within the assigned area, meeting contractual commitments in an efficient and cost-effective manner.
OTHER REQUIREMENTS
- Role is fully onsite.
- Pass extensive security and background checks.
Technical Bid Manager
Holt Executive is partnering with a pioneering space technology company to find a Technical Bid Manager to join their team in Harwell, UK. This is an exciting opportunity to play a key role in developing and managing technical proposals for cutting-edge satellite missions, helping shape the future of space sustainability and in-orbit services.
About the Role: As a Technical Bid Manager, you will be responsible for leading bid preparation, coordinating technical content, and managing proposal submissions. You will collaborate with engineering, commercial, and leadership teams to develop compelling proposals that showcase the company’s technical capabilities and innovative solutions.
Key Responsibilities:
- Lead the end-to-end bid process, including technical proposal writing, content coordination, and submission.
- Work with engineering, sales, and leadership teams to define winning strategies and technical solutions.
- Develop bid plans, timelines, and deliverables, ensuring alignment with customer requirements and deadlines.
- Manage the coordination of technical inputs, ensuring consistency, accuracy, and clarity.
- Create and review cost estimates, risk assessments, and resource plans for proposals.
- Ensure compliance with customer specifications and industry standards.
- Drive continuous improvement of bid processes and documentation quality.
Essential Skills:
- Bachelor’s or Master’s degree in Engineering, Business, or a related field.
- Proven experience in technical bid management, proposal writing, or business development in the space, aerospace, or defense sector.
- Strong understanding of space systems, satellite technology, or mission operations.
- Excellent project management and organizational skills, with the ability to meet tight deadlines.
- Strong communication skills, with the ability to present technical solutions effectively.
- Proficiency in bid management tools and Microsoft Office Suite.
Desirable Skills:
- Experience in space sustainability, satellite servicing, or debris removal.
- Familiarity with ESA, NASA, or commercial space bid processes.
- Knowledge of proposal management methodologies and best practices.
- Experience with cost modeling and pricing strategies.
- Ability to coordinate international teams on collaborative bids.
What’s on Offer?
- Competitive salary and benefits package.
- Work with a highly skilled, international team on innovative space missions.
- Hybrid working model with flexible hours.
- Private healthcare, life insurance, and relocation support.
- Access to state-of-the-art office and cleanroom facilities.
- Regular social events and career development opportunities.
If you’re a talented Technical Bid Manager looking to lead proposals for groundbreaking space missions, apply today or contact Holt Executive for more details!
Product Manager
Holt Executive is partnering with a cutting-edge space technology company to find a Product Manager to join their growing team in Harwell, UK. This is a unique opportunity to drive the development and delivery of innovative space solutions, playing a key role in shaping next-generation satellite services.
About the Role: As a Product Manager, you will be responsible for defining product strategies, managing roadmaps, and collaborating with engineering and commercial teams to deliver impactful space technologies. You will analyze market trends, identify customer needs, and help shape products that support advanced space sustainability and satellite servicing missions.
Key Responsibilities:
- Define and manage the product vision, strategy, and roadmap for space technology solutions.
- Collaborate with engineering, commercial, and operations teams to deliver high-impact products.
- Conduct market research and competitor analysis to identify opportunities and risks.
- Drive the full product lifecycle from concept to delivery, ensuring alignment with company goals.
- Work with customers, partners, and stakeholders to gather requirements and feedback.
- Develop and present business cases, product plans, and reports to leadership.
- Define and track key performance indicators (KPIs) to measure product success.
Essential Skills:
- Bachelor’s or Master’s degree in Engineering, Business, or a related field.
- Proven experience in product management, preferably in the space, aerospace, or technology sectors.
- Strong understanding of space systems, satellite technology, or mission operations.
- Experience with market analysis, customer requirements, and product development processes.
- Excellent project management, problem-solving, and analytical skills.
- Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Desirable Skills:
- Experience in space sustainability, satellite servicing, or debris removal.
- Knowledge of ground segment or spacecraft operations.
- Familiarity with agile product development methodologies.
- Proficiency in data analysis tools and product management software.
- Strong presentation and reporting skills.
What’s on Offer?
- Competitive salary and benefits package.
- Work with a highly talented, international team on innovative space technologies.
- Hybrid working model with flexible hours.
- Private healthcare, life insurance, and relocation support.
- Access to state-of-the-art office and cleanroom facilities.
- Regular social events and professional development opportunities.
If you’re a skilled Product Manager looking to lead the development of groundbreaking space solutions, apply today or contact Holt Executive for more details!
Head of Commercial Contracts
Holt Executive are supporting a leading defence industry organisation on their hire for an experienced Head of Commercial to support its business growth. The ideal candidate will have extensive experience negotiating and administering contracts with key defence customers, including UK and US government agencies and major defence contractors.
As a member of the Senior Management Team, you will lead commercial activities, collaborating with Business Development and Project Management teams to develop solutions for tenders and oversee contract management.
Key Responsibilities
- Lead contractual activities in tender processes, preparing responses and supporting bid approvals.
- Provide commercial risk guidance to the Senior Leadership Team, advising on terms and conditions.
- Draft and review agreements, ensuring compliance with due diligence policies.
- Support Supply Chain teams in subcontract negotiations.
- Advise and assist Project Management teams in contract execution from initiation to closure.
- Resolve contractual conflicts and ensure effective risk mitigation.
- Manage and develop the Commercial Team, ensuring best practices.
Skills & Experience Required
Essential:
- 10+ years’ experience.
- Strong knowledge of UK and international defence contracts, including pricing, financing, and contract law.
- Experience negotiating contracts and working across business boundaries.
Personal Attributes:
- Independent thinker with strong leadership and negotiation skills.
- Ability to assess and mitigate contractual risks.
- Effective manager and team leader, able to drive process improvements.
Security Clearance
Due to the nature of the business, UK Security Clearance is required. Applicants must have proof of identity, employment history, and UK residency for at least five years.
Programme Manager – Airline
Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Programme Manager for an interim contract in the aerospace industry.
Our partner mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Programme Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Programme Manager – Aircraft/Airline:
- Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
- Define, clarify, and advise on customer requirements, lab requirements, and testing support.
- Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution
- Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
- Coordinating and supporting needs related to software, portal, configuration items, and content.
Key Experience required for the Programme Manager – Aircraft/Airline:
- Experience in a technical Account Management/ Service Delivery role (B2B – Telecom/IT/Aviation)
- Bachelor’s Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
- Demonstrated experience managing customer expectations and delivery scope
- Solid understanding of TCP/IP and Broadband networking concept
- Proficiency with Salesforce or equivalent ticketing system and reporting tools
- Ability to present complex technical material to a variety of audiences
- Demonstrate the ability to lead multi-functional teams
Senior Sales Manager – VSAT
Holt Executive is excited to partner with a leading global connectivity provider in the search for a Senior Sales Manager who will be tasked to generate new business opportunities from both new and existing clients. Covering the UK, USA and other regions, you will work closely with the Business Development and Service team to promote and sell the company’s services across a key market.
Alongside managing direct reports, this position holder will be a key figure in driving business growth. Working in a competitive market, you must have a winning mentality and work ethic to go the extra mile.
Key Responsibilities:
- To seek out, promote, market and sell products and services into new & existing accounts.
- Handle new sales enquiries.
- To develop/maintain strong relationships in all areas and levels with nominated customers.
- To liaise with and manage the process flow with the Technical Services Department to ensure excellent service provision to our customers.
- To provide sales support to specified Key customers.
- To provide quotations.
- To have commercial awareness of the marketplace and customer’s account activity.
- Maintain the sales database dynamically with new leads/quotes.
- To produce sales budgets, forecasts and reports.
- To ensure contracts and purchase orders are issued and signed by the customer in good time.
Essential Skills and Experience:
- Knowledge of and experience in selling VSAT solutions.
- Ability to multi-task and produce accurate work with short deadlines.
- Interpersonal/Team skills.
- Flexibility around working hours and must be prepared to travel extensively.
- Comfortable presenting to engineers and well as the C Suite
- Eligible to obtain Security Clearance.
*This company is disability confident*