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Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?

Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.

In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.

Key Responsibilities for the Product Manager (Telecommunication) UX:

• Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
• Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
• Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
• Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
• Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
• Stay current on industry trends and best practices in UX and customer portal design.
• Maintain product documentation and training materials for both customers and internal teams.
• Report, present, and train on the customer portals to various audiences.

Key Skills & Experience for the Product Manager (Telecommunication) UX:

• Experience in product management with a focus on UX Design experience is essential.
• Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
• Experience conducting user research, usability testing, and gathering customer feedback.
• Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
• Proficient knowledge of industry-standard tools for wireframing and prototyping.
• Familiarity with Agile development methodologies, sprint planning, and backlog management.
• Maritime and/or satellite market knowledge preferred.

If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Be a Leader in Groundbreaking Electro-Optics Projects.

Do you thrive in fast-paced environments where complex projects push the boundaries of technology? If so, then this Senior Project Manager role is for you!

Holt Executive is supporting a leading electro-optics design and manufacturing innovator in their search for a Senior Project Manager to join their team in Plymouth.

As the Senior Project Manager, you will lead projects from concept to completion, ensuring deadlines, budgets, and quality standards are met.

Key Responsibilities for the Senior Project Manager:

• Develop comprehensive plans including timelines, resource allocation, stage gates, and budgets.
• Lead communication and manage expectations for all project stakeholders through clear and organized meetings.
• Create and maintain key project artefacts like master schedules, plans, compliance matrices, and work breakdown structures.
• Work with engineering leads to ensure adherence to technical processes, identify and manage critical success factors, and forecast resource needs effectively.
• Monitor project costs closely, identify potential budget risks, and partner with Finance to manage revenue plans and forecasts.
• Collaborate with management to implement robust controls for production, data management, invoicing, shipping, and export compliance.
• Drive a culture of continuous improvement by capturing lessons learned and feedback to improve processes and develop your team.

Key Skills & Experience Required by the Senior Project Manager:

• Proven record of delivering complex projects on time and within budget.
• Experience in budget forecasting and management.
• Experience in project scheduling.
• Proven ability to create Project Management Plans for bids and tenders.
• Procurement and Supply Chain experience

Company Benefits:

• 37.5 hour working week and lunchtime finishes on a Friday.
• 28 days annual leave and Christmas closure.
• Employee Help@Hand Service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
• Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
• Company Share Incentive Plan and Save as You Earn Scheme.
• Wellbeing initiatives, including access to the Aviva Wellbeing App and the addition of mental health support for all employees plus regular activities across our sites to support and promote well-being.
• Employee discounts scheme (inc access to an additional wellbeing hub).
• Excellent Learning & Development opportunities.

Security Clearance Requirements:
Due to the nature of our business, our staff need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.

Ready to lead groundbreaking projects and make a real impact in the field of electro-optics? 

If your skills and experience align with this exciting Senior Project Manager opportunity, we encourage you to submit your CV to info@holtexecutive.com.