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Telecommunication / SATCOM Service Desk Engineer – Canada

  • Ontario, Ottawa, Canada
  • CAD100000 per annum, Benefits: Plus 12% bonus
  • Permanent
  • V-32572

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Are you passionate about technology and driven by excellent customer service? Do you thrive in fast-paced environments and enjoy overcoming technical challenges?

Then this is your chance to join a leading provider of global mobile satellite communications, as a Telecommunication / SATCOM Service Desk Engineer – Canada.

In this dynamic role, as the Telecommunication / SATCOM Service Desk Engineer – Canada you’ll be the first point of contact for Government customers, supporting their critical telecommunications needs 24/7/365. You’ll receive and action customer service requests, troubleshoot service issues, maintain IT systems, as well as test and prepare satellite terminal hardware for field operations and ensure seamless support across different time zones.

Key Responsibilities for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Be the first point of contact for direct customers, ensuring their telecommunications needs are met 24/7/365 by working a rotating shift pattern.
  • Diagnose and resolve service issues, from simple inquiries to complex outages, keeping customers informed and satisfied.
  • Provide technical support to field staff, helping them operate and troubleshoot equipment.
  • Maintain and update IT systems and satellite terminal hardware, ensuring smooth operation.
  • Ensure all support Service Level Agreements are met, keeping customers updated on progress.
  • Completion of allocated tasks within the agreed completion schedule.
  • Continuously learn and grow, contributing to the improvement of processes and procedures.

Key Skills & Experience for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Hold a Diploma or Degree in IT, Engineering, or a related field.
  • Have experience maintaining and supporting physical and virtual Windows Server systems.
  • Troubleshooting and resolving networking or communications systems incidents.
  • Ability to prepare technical documentation and reports under supervision.
  • Must have a problem-solving approach and be creative under pressure.
  • Must have a sense of urgency and ownership of customer requirements and incidents.
  • Must be self-motivated to achieve required tasks and project completion to the best standard in a busy environment.
  • Must be competent with the use of Microsoft Office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
  • Must hold Canadian citizenship and have a suitable background to qualify and maintain a government security clearance for Canada.

 
Desirable Knowledge and Skills for the Telecommunication / SATCOM Service Desk Engineer – Canada: 

  • Certifications in Windows Server and VMWare ESXi
  • Certifications in IP Networking / Cisco networking.
  • Experience in satellite communications, telecommunications and/or IP networks.
  • A working knowledge of Linux and Microsoft operating systems.
  • A working knowledge of network virtualisation technologies (VMware, Hyper-V).
  • VSAT installation and fault-finding experience.  GVF certification.
  • A working knowledge of trouble ticketing systems and document repositories such as Jira/ServiceNow and Confluence /SharePoint.

 
If your skills and experience match this Telecommunication / SATCOM Service Desk Engineer – Canada opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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PA/QA Engineer

  • Provincie Groningen, Noordwijk, Netherlands
  • €70000 per annum
  • Permanent
  • V-32655

Holt Executive are supporting a leading provider of innovative high-tech solutions for the global space industry.

Our client supports every stage of the satellite lifecycle, from development, assembly and testing to post-launch operations are seeking a PA/QA Engineer to join their team in the Netherlands.

The PA/QA Engineer holds a pivotal position in the maintenance and enhancement of the quality management system certified under ISO 9001:2015. It will be the responsibility of the PA/QA Engineer to guarantee that the products and services meet and exceed the expectations of customers in terms of quality and specific Product Assurance requirements.

Key Responsibilities for the PA/QA Engineer:

Quality Assurance –

  • Maintaining the existing quality management system; based on ISO 9001:2015 requirements.
  • Initiating changes in the quality management system and successfully implementing these (when applicable).
  • Performing and coordinating internal audits and managing any corrective actions.
  • Coordinating and reporting quality KPI (key performance indicators) to management and coordinating Management Reviews.
  • Coordinating and reporting Supplier evaluations and Customer Satisfaction surveys.
  • Managing all deadlines for actions assigned related to the quality management system.
  • Implementation of configuration management activities (documentation, hardware, software, etc)

Product Assurance –

  • Review customer requirements to ensure they can be/are being met.
  • Preparing project Product Assurance documentation, e.g., PA & Safety Plans, certificates etc.
  • Preparing and managing RFD/RFW’s, NCR’s and participating in NRB/MRB’s.
  • Participating in formal customer reviews (Design & Test related).
  • Ensuring that manufacturing/assembly/testing processes comply with standards at internal/national and international levels.
  • Interacting with customers and suppliers in Quality/Product Assurance matters.
  • Supporting external project milestone reviews for all Product assurance-related aspects.
  • Coordinating configuration control processes and managing configuration baselines.

Key Skills & Experience Required by the PA/QA Engineer:

  • Engineering Degree level (preferable) with 4+ years of experience in Product Assurance/ Quality Assurance disciplines.
  • Experience in working with quality standards such ISO 9001.
  • Experience within the space domain with a working knowledge of ESA ECSS development and quality standards (for ground and/or flight product applications) would be an advantage.
  • Experience in interacting with customers, sub-contractors and suppliers.
  • Experience in configuration management (documentation, hardware, software, etc).
  • Experience in auditing quality processes.

If your skills and experience match this PA/QA Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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Field Service Engineer – Telecommunication/SATCOM

  • Hamburg, Germany
  • €60000 per annum
  • Permanent
  • V-32617

Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Field Service Engineer – Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.

Key Responsibilities for the Field Service Engineer – Telecommunication/SATCOM:

  • Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software). 
  • Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities. 
  • Collaborate with customers to guarantee successful project implementation.
  • Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers. 

Key Skills & Experience Required by the Field Service Engineer – Telecommunication/SATCOM:

  • Education in IT & Telecommunications (bachelor’s degree or similar) IT Knowledge is essential.
  • Minimum understanding of computer server configuration, network infrastructure, and administration.
  • Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
  • Preferably experience serving multi-national customers.
  • Fluent in English and preferably other international languages.
  • Preferably work and live in Hamburg or the surrounding area.

If your skills and experience match this Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com

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Systems Configuration Management Specialist

  • Quebec, Gatineau, Canada
  • Competitive
  • Permanent
  • V-32682

Holt Executive are currently partnered with a leading Global Satellite Operator who provide reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network will revolutionize global broadband connectivity.

They require a Systems Configuration Management Specialist to support the ground-breaking LEO Satellite program, with responsibility to support System Configuration Management and System Requirements Management. The incumbent will manage hardware and software development environments with respect to program technical data, manage configuration and verification documents, and ensure all technical and data requirements are identified and tracked to schedule.

This opportunity offers a hybrid work model with 3 days in the office and occasional travel is anticipated.

Responsibilities for the Systems Configuration Management Specialist:

System Configuration Management

  • Attention to detail with respect to managing hardware and software development environments, and program technical data
  • Manage configuration baselines: Single source of truth of the different elements feeding into the Verification Team to manage the technical baseline
  • Owner of all documentation defining configuration and verification status of the system
  • Control/document HW and SW configuration
  • Tasking in this role will include the use of CM tools for configuration identification, configuration control, configuration status accounting, configuration verification and audits, product release and delivery and provide solutions to a variety of CM technical challenges

System Requirements Management

  • Ensure that vendor deliverable documentation (Systems and IVV Contract Data Requirement List/Subcontract Data Requirement List (CDRL/SDRL)) are identified and tracked to schedule.
  • Ensure the internal Data requirements are identified and tracked to schedule, including release of all Technical Requirements Documents, Interface Requirement Documents, and Interface Control Documents.
  • Define/Update Process for requirements management in engineering tools.

 
Experience required by the Systems Configuration Management Specialist:

  • Bachelor’s degree in engineering/science, or College Degree
  • 3- year’s experience in Engineering or related field
  • Experience working in an Engineering design environment, interfacing with Hardware, Systems, Software, and Test Engineers
  • Experience using Software configuration management processes and tools
  • 2+ years of related experience in Data Management or Configuration Management (Desirable)
  • Bilingual in English and French an asset (but not required)

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP)

If your skills and experience match this Systems Configuration Management Specialist opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Inhouse Sales Support

  • Hamburg, Germany
  • Competitive
  • Permanent
  • V-32679

Holt Executive are currently partnered with an independent service provider for satellite and radio communications, offering its worldwide customers secure and high-quality voice and data services. They are also a leading provider of systems integration, engineering and IT solutions, across the maritime, enterprise, defence and government sectors.

They currently require a new Inhouse Sales Support member to join their Inhouse Sales Support team who will be the contact between the business and resellers, looking after everything from Sales to Complaints management. 

Responsibilities for the Inhouse Sales Support:

  • Creation and follow-up of quotations
  • Creation of customer orders in our merchandise management system
  • Preparation and dispatch of the order confirmation
  • Interface between sales and “operation”
  • Support in order processing
  • Support of our marketing department with regard to advertising materials and preparation of trade fair participations

Experience required for the Inhouse Sales Support:

  • Several years of experience in the field of internal sales
  • Experience in dealing with merchandise management systems, preferably in Microsoft Dynamics NAV 2015
  • Ability to work in a team, flexibility, reliability and strong communication skills
  • Very good knowledge of German and good English, both written and spoken

 

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Inventory Team Leader

  • Hamburg, Germany
  • Competitive
  • Permanent
  • V-32680

Holt Executive are currently partnered with an independent service provider for satellite and radio communications, offering its worldwide customers secure and high-quality voice and data services. They are also a leading provider of systems integration, engineering and IT solutions, across the maritime, enterprise, defence and government sectors.

They currently require a Inventory Team Leader who will be responsible for the timely execution of global transports.

Responsibilities for the Inventory Team Leader:

  • Responsibility for the correct preparation of shipping and customs documents
  • Responsibility for the correct execution of the customs declaration / customs clearance
  • Responsibility for warehouse management (picking, warehousing, shipping packaging)
  • Active participation in warehouse management
  • Active participation in the implementation and improvement of processes within logistics

Experience required for the Inventory Team Leader:

  • A completed vocational training in the field of wholesale and foreign trade or freight forwarding and logistics services
  • Several years of experience in the areas of customs clearance, dangerous goods (dangerous goods advisor), warehousing and the organization of transports
  • Experience in dealing with merchandise management systems, preferably in Microsoft Dynamics NAV 2015
  • Leadership qualities, ability to work in a team, flexibility, reliability and strong communication skills
  • Very good knowledge of German and good English, both written and spoken

 

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Bid Manager – Space Sustainability

  • South East, Oxfordshire, Oxford, UK
  • Competitive
  • Permanent
  • V-32581

Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris.

They require a Bid Manager – Space Sustainability to develop bids and secure funding in support of a number of Business Development related areas including proposal production for commercial sales.

This role would suit someone with past experience in bids, ideally in the spacecraft sector or in complex engineering services or products, who wishes to grow responsibility in the end-to-end delivery of bids.

Responsibilities for the Bid Manager – Space Sustainability:

  • Take responsibility for managing and coordinating entire bids, or parts of bids as required, through the bid process from call opening all the way to bid submission (leading or supporting negotiation as needed).
  • Control overall production of the bid volumes to ensure delivery on schedule.
  • Ensure bid execution according to bid PA/QA philosophy; conduct bid/no bid reviews and later stage bid reviews.
  • Control bid finances, working with finance team and with external partners.
  • Coordinating partner inputs (scope, finances), with procurement team.

Essential Skills required by the Bid Manager – Space Sustainability:

  • 2 – 4 years’ experience working in bid management in the space industry, with a preference for those with experience of the full lifecycle of UKSA and ESA bids or sales experience of products or services.
  • Understanding of European Space Agency (ESA) ecosystem, UKSA member state or other member state discussions and negotiations, and geo-return management, in large complex ESA bids.
  • An excellent “sales / marketing style” in bid production which can be used to convey the selling points of the business, and to construct competitive but deliverable bids and commercial proposals.

 
Benefits

  • Competitive base salary
  • Opportunity to work with a highly talented, diverse & dynamic international team with cutting edge technology
  • Flexible working around core hours
  • Hybrid working
  • 9 day working fortnight (opt in/out)
  • 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday
  • Life insurance and long-term sick pay
  • Private healthcare

 
If your skills and experience match this Bid Manager – Space Sustainability opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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Mission Operations Preparation Team Lead

  • South East, Oxfordshire, UK
  • Competitive
  • Permanent
  • V-32632

Holt Executive are partnered with a global leader in Space Sustainability, a dynamic and rapidly growing technology innovator who is making hugely positive contributions to the growing problem of orbital space debris.

They require a Mission Operations Preparation Team Lead to be responsible for crafting achievable mission operations plans that consider both how the mission can be run smoothly and the limitations it faces. To achieve this, you’ll work closely with engineers across space and ground systems.

The successful Mission Operations Preparation Team Lead will be required to have a deep understanding of mission operations and the ability to collaborate effectively with the Mission Operations Team.

This opportunity offers a comprehensive benefits package, featuring visa sponsorship and relocation package.

 Key Responsibilities for the Mission Operations Preparation Team Lead:

  • Lead the provision of operational aspects, constraints, requirements and experience in mission development.
  • Communicate the operational needs to space and ground segment design.
  • Define and plan operational system testing (e.g. SVTs) for execution in collaboration with the Mission Operations Team.
  • Contribute to the development of mission operations concepts, and mission review cycles (PDR, CDR, GSQR, ORR etc), reliably predicting and addressing operational concerns during the mission development process.
  • Define operability requirements and user stories, to support the design of the Space segment.
  • In collaboration with space segment engineers, lead the preparation of spacecraft user manuals and other operations documentation.
  • Provide operations expertise at system, subsystem and unit levels, supporting ongoing mission development, bid proposals and other activities as required.
  • Investigate spacecraft anomalies and participate in the anomaly resolution process.
  • Propose and develop operational solutions to enable a team of engineers to control multiple in-flight spacecraft.
  • Support Mission execution team and team training in preparation for launch.

Team Lead Responsibilities for the Mission Operations Preparation Team Lead:

  • Line management of team members and team coordination, task prioritisation.
  • Support team development, training and recruitment processes.
  • Overall responsibility for the team’s technical output.
  • Identify and resolve key technical and schedule risks in your team’s plans.

Key Skills & Experience for the Mission Operations Preparation Team Lead:

  • University degree in a relevant engineering discipline.
  • 10+ years of demonstrable space mission industry experience, including real-time operations as part of a flight control team operating a Low Earth Orbit (LEO) mission through the complete life cycle.
  • Space and ground segment engineering experience is also beneficial.
  • Comprehensive knowledge of satellite subsystems, in particular AOCS/GNC or OBDH/CDH.
  • Familiarity of the operation of Mission Control systems (preferably SCOS-2000 based), mission planning processes, flight procedure development and automation, monitoring and control, onboard software management, configuration management of operational products and simulator facilities.
  • Knowledge of ‘Functional Avionics’ and the conceptualisation of how to use OBSW and ground systems to fulfil a mission following operational constraints.
  • Experience supporting critical mission phases as Spacecraft Team Lead or similar, providing coordinated, timely and accurate input to the mission operations team.

If your skills and experience match this Mission Operations Preparation Team Lead opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 
 

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Software Developer

  • South East, Bedfordshire, UK
  • Competitive
  • Permanent
  • V-32620

Holt Executive are currently partnered with a leading technology and engineering services company who supply the space and satellite industry, and are involved in a variety of projects ranging from design and development of space systems to management of launch services and in-orbit satellite control.

They currently require a Software Developer to design and develop software solutions in support of Earth Observation projects. The office is in Bedfordshire, but the company offer home-based working with a requirement to attend the office once per month.

Responsibilities for the Software Developer:

  • Design and Development of software solutions for Earth Observations applications, with a focus on:
    • Web applications for data visualisation and exploitation
    • Earth Observation and / or Climate Data Management Systems
    • Preparation of technical documents and participation in technical meetings

 
Experience required by the Software Developer:

  • Bachelor’s Degree in Software Engineering or related discipline with software modules.
  • Experience with GitHub Actions, ArgoCD, Kubernetes
  • FrontEnd Development (Python, Javascript)
  • Configuration management (Git source code control)
  • Agile software development methodology
  • FrontEnd Development (React/VueJS)
  • Web design (UX)
  • Infrastructure as Code (e.g. Terraform)
  • Resource Oriented Architecture Development (REST)
  • Scripting (e.g. Shell, Perl, Python)

 Benefits

  • Competitive Package
  • Private healthcare
  • Excellent pension
  • Generous holiday allowance
  • Open hybrid working environment (one day every month on-site)

If your skills and experience match this Software Developer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Senior Manager, Software – User Terminals

  • Ontario, Canada
  • CAD160000 per annum
  • Permanent
  • V-32605

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

Our partner is seeking a Senior Manager, Software – User Terminals to spearhead the development and implementation of strategies for the software development environment, as well as to manage a team of software professionals.

This Senior Manager, Software – User Terminals opportunity offers a hybrid work environment and requires international travel.

Key Responsibilities for the Senior Manager, Software – User Terminals:

  • Develop and present SW development status reports, highlighting accomplishments, challenges, and risks. 
  • Strategise and implement risk mitigation strategies to ensure successful software development outcomes. 
  • Create an inclusive and positive working environment where every team member can thrive. 
  • Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations. 
  • Drive software automation initiatives and champion quality assurance practices to enhance software development processes and product reliability. 
  • Organise team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth. 

Key Skills & Experience Required by the Senior Manager, Software – User Terminals:

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field. 
  • Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus. 
  • Strong background in embedded software development and proficiency in Agile methodologies. 
  • Proven leadership skills with a track record of building and managing successful software development teams. 
  • Technical expertise in software engineering practices, including design, development, and testing. 
  • Experience working with geographically dispersed teams. 
  • Familiarity with automation practices and quality assurance methods. 
  • Proficiency in working with both public and private cloud environments. 
  • Familiarity with CloudOps and FinOps practices. 
  • Familiarity with setting up and managing CI/CD pipelines. 

If your skills and experience match this Senior Manager, Software – User Terminals opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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