Search Jobs

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

Our partner is seeking a Senior Manager, Software – User Terminals to spearhead the development and implementation of strategies for the software development environment, as well as to manage a team of software professionals.

This Senior Manager, Software – User Terminals opportunity offers a hybrid work environment and requires international travel.

Key Responsibilities for the Senior Manager, Software – User Terminals:

• Develop and present SW development status reports, highlighting accomplishments, challenges, and risks. 
• Strategise and implement risk mitigation strategies to ensure successful software development outcomes. 
• Create an inclusive and positive working environment where every team member can thrive. 
• Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations. 
• Drive software automation initiatives and champion quality assurance practices to enhance software development processes and product reliability. 
• Organise team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth. 

Key Skills & Experience Required by the Senior Manager, Software – User Terminals:

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field. 
• Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus. 
• Strong background in embedded software development and proficiency in Agile methodologies. 
• Proven leadership skills with a track record of building and managing successful software development teams. 
• Technical expertise in software engineering practices, including design, development, and testing. 
• Experience working with geographically dispersed teams. 
• Familiarity with automation practices and quality assurance methods. 
• Proficiency in working with both public and private cloud environments. 
• Familiarity with CloudOps and FinOps practices. 
• Familiarity with setting up and managing CI/CD pipelines. 

If your skills and experience match this Senior Manager, Software – User Terminals opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?

Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.

In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.

Key Responsibilities for the Product Manager (Telecommunication) UX:

• Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
• Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
• Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
• Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
• Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
• Stay current on industry trends and best practices in UX and customer portal design.
• Maintain product documentation and training materials for both customers and internal teams.
• Report, present, and train on the customer portals to various audiences.

Key Skills & Experience for the Product Manager (Telecommunication) UX:

• Experience in product management with a focus on UX Design experience is essential.
• Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
• Experience conducting user research, usability testing, and gathering customer feedback.
• Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
• Proficient knowledge of industry-standard tools for wireframing and prototyping.
• Familiarity with Agile development methodologies, sprint planning, and backlog management.
• Maritime and/or satellite market knowledge preferred.

If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Are you passionate about technology and driven by excellent customer service? Do you thrive in fast-paced environments and enjoy overcoming technical challenges?

Then this is your chance to join a leading provider of global mobile satellite communications, as a Telecommunication / SATCOM Service Desk Engineer – Canada.

In this dynamic role, as the Telecommunication / SATCOM Service Desk Engineer – Canada you’ll be the first point of contact for Government customers, supporting their critical telecommunications needs 24/7/365. You’ll receive and action customer service requests, troubleshoot service issues, maintain IT systems, as well as test and prepare satellite terminal hardware for field operations and ensure seamless support across different time zones.

Key Responsibilities for the Telecommunication / SATCOM Service Desk Engineer – Canada:

• Be the first point of contact for direct customers, ensuring their telecommunications needs are met 24/7/365 by working a rotating shift pattern.
• Diagnose and resolve service issues, from simple inquiries to complex outages, keeping customers informed and satisfied.
• Provide technical support to field staff, helping them operate and troubleshoot equipment.
• Maintain and update IT systems and satellite terminal hardware, ensuring smooth operation.
• Ensure all support Service Level Agreements are met, keeping customers updated on progress.
• Completion of allocated tasks within the agreed completion schedule.
• Continuously learn and grow, contributing to the improvement of processes and procedures.

Key Skills & Experience for the Telecommunication / SATCOM Service Desk Engineer – Canada:

• Hold a Diploma or Degree in IT, Engineering, or a related field.
• Have experience maintaining and supporting physical and virtual Windows Server systems.
• Troubleshooting and resolving networking or communications systems incidents.
• Ability to prepare technical documentation and reports under supervision.
• Must have a problem-solving approach and be creative under pressure.
• Must have a sense of urgency and ownership of customer requirements and incidents.
• Must be self-motivated to achieve required tasks and project completion to the best standard in a busy environment.
• Must be competent with the use of Microsoft Office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
• Must hold Canadian citizenship and have a suitable background to qualify and maintain a government security clearance for Canada.

 
Desirable Knowledge and Skills for the Telecommunication / SATCOM Service Desk Engineer – Canada: 

• Certifications in Windows Server and VMWare ESXi
• Certifications in IP Networking / Cisco networking.
• Experience in satellite communications, telecommunications and/or IP networks.
• A working knowledge of Linux and Microsoft operating systems.
• A working knowledge of network virtualisation technologies (VMware, Hyper-V).
• VSAT installation and fault-finding experience.  GVF certification.
• A working knowledge of trouble ticketing systems and document repositories such as Jira/ServiceNow and Confluence /SharePoint.

 
If your skills and experience match this Telecommunication / SATCOM Service Desk Engineer – Canada opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Maritime Field Service Engineer – Telecommunication/SATCOM to be the crucial link between their cutting-edge technology and their global customers.

As a Maritime Field Service Engineer – Telecommunication/SATCOM you’ll be responsible for the work and activities related to the installation, service and maintenance of all Connectivity/Satellite Systems, IT Network hardware and software on vessels and offshore platforms.

Key Responsibilities for the Maritime Field Service Engineer – Telecommunication/SATCOM:

• Dive into complex technical issues, troubleshoot with precision, and find creative solutions that keep their customers connected.
• Create detailed reports and ensure all tasks are completed on time and to the highest standards.
• Deliver projects on time and within scope, exceeding customer expectations.
• Collaborate with customers, internal departments, and fellow engineers to ensure seamless operations and exceed expectations.

Key Skills & Experience for the Maritime Field Service Engineer – Telecommunication/SATCOM:

• Bachelor’s degree in IT & Telecommunications or similar.
• Solid IT knowledge is essential, including server configuration, network infrastructure, and administration.
• Experience in marine electronics on commercial or military vessels or any offshore installations is an advantage.
• Multi-national customer service experience preferred.
• Must be flexible to work worldwide and travel varying schedules, including evenings and weekends.
• Be able to provide a valid work permit for the location you are applying to.

If your skills and experience match this Maritime Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Field Service Engineer – Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.

Key Responsibilities for the Field Service Engineer – Telecommunication/SATCOM:

• Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software). 
• Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities. 
• Collaborate with customers to guarantee successful project implementation.
• Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers. 

Key Skills & Experience Required by the Field Service Engineer – Telecommunication/SATCOM:

• Education in IT & Telecommunications (bachelor’s degree or similar) IT Knowledge is essential.
• Minimum understanding of computer server configuration, network infrastructure, and administration.
• Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
• Preferably experience serving multi-national customers.
• Fluent in English and preferably other international languages.
• Preferably work and live in Hamburg or the surrounding area.

If your skills and experience match this Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com

Holt Executive are partnered with a global satellite communications and IT systems provider that bridges the gap to ensure communications are dependable and secure allowing organisations to focus on what is important without worrying about poor connections.

Our partner is seeking a highly experienced Field Telecom Technician II to join their growing team in Perth, Australia. This role requires extensive travel, including land, offshore and international locations. 

The Field Telecom Technician II will be responsible for overseeing equipment installation, maintenance, and updates for remote communications systems for the needs of their customers in the Energy, Mining, and Maritime industries.

Key Responsibilities for the Field Telecom Technician II:

• Install, troubleshoot, and assemble fixed/stabilized GEO/LEO/MEO VSAT systems, L-band systems, LTE systems, and IT/network equipment.
• Conduct testing and equipment assembly in the workshop as required.
• Configure, install, and troubleshoot various equipment, including routers, switches, access points, phones, VSAT antennas, modems, and cabling.
• Use of various testing equipment (spectrum analyzers, DVMs, cable testers, etc).
• Perform day-to-day preventative maintenance and repair of VSAT hardware.
• Collaborate with clients and service providers to resolve complex network-related issues.
• Ability to train and mentor junior technicians on deployed hardware and technology and assist remotely when necessary.
• Interpret engineering drawings for installation, troubleshooting, and repair.
• Partner with engineering and product development teams to review and test new VSAT technology.
• Provide remote customer support.
• Prepare and dispatch equipment and hardware to installation sites.
• Develop and maintain comprehensive installation documentation.
• Conduct safety meetings, risk assessments, and incident reporting/investigations.

Key Skills & Experience Required for the Field Telecom Technician II:

• Associate degree in IT, Telecommunications, Communications, or 3+ years of relevant work experience. Commensurate military experience may be acceptable.
• 3+ years of relevant work experience in the Onshore/Offshore remote communications industry is preferred.
  • Commensurate military qualification with satellite or radio communication equipment.
  • Qualified Electrical/ Instrumentation experience.
• Preferred proven and demonstrable experience with satellite communications fundamentals, VSAT, antenna RF systems/sub-systems, cable installation and termination.
• Proficient with iDirect, Newtec and Comtech Satellite Modems, L Band antennas, Stabilized antenna, Cisco routers, switches, and wireless Access Points.
• Experience preferred with RF Spectrum Analyzers and RF theory.
• Familiarisation with IP routing, switching, security and VOIP.
• Onshore and offshore cable installation
• Ability to offer creative solutions and resourceful critical thinking skills is necessary.
• In addition to independent qualities, the ability to work well as part of regional/global and virtual teams across multiple geographies/vertical markets.
• Knowledge of Electrical safety/Awareness of Electrical isolation
• Knowledge of offshore safety procedures, which may include but are not limited to Permit to Work, Stop the Job, Lone Man Working, and Electrical Isolation.
• Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).

If your skills and experience match this Field Telecom Technician II opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

Holt Executive are partnered with a leading design and manufacturing business who are seeking a Customer Logistics Support (CLS) Sales Manager.

The Customer Logistics Support (CLS) Sales Manager will work closely with the wider Sales team to identify and develop strategic opportunities, leveraging your expertise to secure new partnerships.

Key Responsibilities for the Customer Logistics Support (CLS) Sales Manager:

• Achieve assigned sales targets for the CLS sector, aligning with the overall company budget.
• Identify new CLS opportunities from existing and new customers, ensuring they align with company strategy, capabilities, and win probability.
• Lead the creation of compelling CLS value propositions alongside ILS and CLS colleagues.
• Manage and contribute to a healthy pipeline of potential CLS clients and projects.
• Take ownership of specific CLS proposals, ensuring the “customer voice” is heard.
• Establish strong connections with key customers and end users across the UK, Europe, and internationally.
• Contribute to the development of the company strategy and investment plans for the CLS sector.
• Play a role in developing a wider company strategy for aftermarket services.
• Provide input for CLS sector contributions to company sales forecasts and budgets.
• Present summaries of new CLS opportunities to senior leadership for approval.
• Capture and share relevant best practices in CLS within the defence industry.
• Lead or participate in non-CLS campaigns and bids when required.
• Ensure compliance with Anti-Bribery and Corruption Policies with all partners and representatives.

 Key Skills & Experience Required by the Customer Logistics Support (CLS) Sales Manager:

Essential

• Experience in a UK MoD role or in the UK defence industry.
• Interest and aptitude for solving customer support and maintenance challenges.
• Knowledge of the UK, European and international defence markets.
• Strategic thinker, who recognizes business opportunities and their potential impact on the overall business.
• Ability to work well under pressure and on several simultaneous opportunities and campaigns.
• Strong customer relationship-building skills and understanding and appreciation of their challenges.
• Ability to always maintain and operate with high ethical standards.

Desirable 

• Prior experience in a sales or business development role.
• Direct experience of CLS, ILS or wider customer support services.
• Broad understanding of emerging technologies (software, hardware, network) and their potential relevance to products & services.

Company Benefits:

• 37.5 hour working week and lunchtime finishes on a Friday.
• 28 days annual leave & Christmas closure.
• Hybrid/flexible working arrangements.
• Group pension plan – matched contributions up to 5%.
• Employee Help@Hand Service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
• Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
• Company Share Incentive Plan and Save as You Earn Scheme.
• Wellbeing initiatives, including access to the Aviva Wellbeing App and the addition of mental health support for all employees plus regular activities across sites to support and promote well-being.
• Employee discounts scheme (including access to an additional wellbeing hub).
• Excellent Learning & Development opportunities.

If your skills and experience match this Customer Logistics Support (CLS) Sales Manager opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

Holt Executive are partnered with a global leader within the Global Connectivity space and is the market leader in global mobile satellite communications.

Our partner is seeking a Trade Compliance Specialist to collaborate with a wide range of internal and external stakeholders to ensure adherence to regulations and best practices in activities such as the Export Compliance programme for the global business.

Key Responsibilities for the Trade Compliance Specialist:

• The Trade Compliance Specialist will manage and oversee the UK administration and control of exports for controlled goods, software, and technology. This includes communicating with impacted parties to ensure seamless integration with relevant business processes and transactions.
• Assist the Compliance team in conducting Know Your Customer (KYC) checks.
• Ensure all systems and folders used for export monitoring and control are utilized and maintained effectively according to established procedures.
• Supporting the Senior Export Control Manager on matters of compliance, especially concerning areas listed in greater detail below.
• Guarantee adherence to all relevant policies and procedures for export control. Maintain proper registration upkeep for all necessary licenses and permits.
• Ensure that policies and procedures are adhered to, and all required registrations are properly maintained.
• Maintain a working knowledge of all applicable regulations affecting the UK, EU and US.
• Facilitate the authorisation signature process and maintain comprehensive records for all TAA support activities.
• The Trade Compliance Specialist will provide admin support to the compliance team including maintaining training records and for local staff.
• Provide and maintain metrics as defined by the Senior Export Control Manager.
• Conduct annual self-assessments to identify gaps and areas of risk across all areas of involvement and communicate these to the team.
• Support the Senior Export Control Manager to perform internal export control audits on each main exporting hub, including Norway, The Netherlands, Singapore, and the UK.
• Support the Senior Export Control Manager and other parts of the organization on specific projects as appropriate.

Key Skills and Experience Required by the Trade Compliance Specialist: 

• Awareness, knowledge, and experience required to understand and provide guidance in exporting and importing dual-use and defence articles, technology and services under: 

• • International Traffic in Arms Regulations (ITAR)
  • Export Administration Regulations (EAR)
  • Office of Foreign Assets Control (OFAC)
  • UK Export Control Regulations (Military and Dual-Use)
  • EU Export Control Regulations (Dual-Use)

• Experience in Export Control.
• Knowledge of Sanctioned Party Screening.
• Awareness of Anti-corruption & Anti-bribery regulations.
• Experienced with working with staff at all levels of the organisation.

If your skills and experience match this Trade Compliance Specialist opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

Do you have a passion for keeping networks running smoothly? 

Are you an expert in Operational Support Systems? 

We have an exciting opportunity for an OSS Engineer to play a key role in optimizing network performance, enhancing efficiency, and ensuring a seamless customer experience for our partner located in Quebec, Canada.

Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

This opportunity offers a hybrid work model with 3 days in the office and occasional travel is anticipated.

Key Responsibilities for the OSS Engineer:

• Design, develop, implement and enhance Operational Support Systems to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
• Partner with vendors to find the hottest new OSS solutions and stay ahead of the industry curve.
• Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
• Develop and maintain accurate and up-to-date documentation of OSS requirements, configurations, processes and procedures.
• Implement real-time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
• Investigate and resolve complex OSS and network problems by collaborating with cross-functional teams to find effective solutions.
• Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency.
• Implement and enforce security best practices to protect network systems and data integrity.
• Analyse network performance data to provide valuable insights for capacity planning and network optimization.

Key Skills & Experience for the OSS Engineer:

• 3-6 years of experience within a similar role.
• Demonstrated knowledge of design principles, and specifications for standardized and interoperable OSS.
• Strong knowledge of network management protocols, including NETCONF/RESTCONF, gNMI, TMForum APIs, MEF LSO APIs, CloudEvents, OpenMetrics, Openflow, ONF TAPI, etc.
• Strong knowledge of MEF Lifecycle Service Orchestration framework.
• User experience with OSS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs, etc.
• Hands on experience with Carrier Ethernet technologies, standards, and protocols.
• Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM) and Information Framework (SID).
• Familiarity with Model-based systems engineering (MBSE) and/or UML.
• This role requires making recommendations and decisions which will influence the network operations and control solution of the network.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP).

If your skills and experience match this OSS Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

Become the network hero!

We have an exciting opportunity for a Senior OSS Engineer to play a critical role in keeping the network running smoothly. You’ll design, build, and maintain cutting-edge Operational Support Systems that optimise performance, boost efficiency, and ensure a flawless customer experience for our partner located in Quebec, Canada.

Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

This opportunity offers a hybrid work model with 3 days in the office and occasional travel is anticipated.

Key Responsibilities for the Senior OSS Engineer:

• Design, develop, implement and enhance Operational Support Systems to monitor and manage Carrier Ethernet and IP customer services and network resources, ensuring optimal performance and reliability.
• Work closely with vendors to evaluate and implement new OSS solutions and stay up to date with industry trends.
• Review and approve design and development solution documents, internal and external test strategies, plans and scripts.
• Develop and maintain accurate and up-to-date documentation of OSS requirements, configurations, processes and procedures.
• Implement real-time network monitoring solutions to proactively identify and resolve network issues, minimizing downtime.
• Investigate and resolve complex OSS implementation and network problems, collaborating with cross-functional teams to implement effective solutions.
• Develop and maintain automated scripts and tolls to streamline network operations and improve efficiency.
• Implement and enforce security best practices to protect network systems and data integrity.
• Analyse network performance data and provide insights for capacity planning and network optimization.

Key Skills & Experience for the Senior OSS Engineer:

• A minimum of 5 years of experience in a similar role.
• Demonstrated knowledge of architecture, design principles, and specifications for standardized and interoperable OSS.
• Strong knowledge of network management protocols, including NETCONF/RESTCONF, gNMI, TMForum APIs, MEF LSO APIs, CloudEvents, OpenMetrics, Openflow, ONF TAPI, etc.
• Strong knowledge of MEF Lifecycle Service Orchestration framework.
• Hands on experience with OSS tools and platforms such as Netcracker Digital OSS, ONAP, Ciena Blue Planet, Amdocs, etc.
• Hands on experience with Carrier Ethernet technologies, standards, and protocols.
• Familiarity with TMForum Open Digital Architecture (ODA), Process Framework (eTOM) and Information Framework (SID).
• Familiarity with Model-based systems engineering (MBSE) and/or UML.
• This role requires making recommendations and decisions which will have significant influence on the network operations and control solution of the network.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP)
.
If your skills and experience match this Senior OSS Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com