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Senior Operations Engineer

  • South East, Greater London, London, UK
  • Competitive
  • Permanent
  • V-32662-1

Holt Executive are supporting a global provider of innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking an experienced Senior Operations Engineer to play a vital role in supporting the successful operation of their safety services portfolio, both current and future. The Senior Operations Engineer will ensure that safety services are operating correctly at all times, responding to incidents, taking corrective action, and proactively managing both the short-term and long-term operation of these services.

Responsibilities for the Senior Operations Engineer:

  • Operate and maintain various safety platforms, ensuring smooth daily functioning.
  • Support the entire lifecycle of safety service systems, from implementation to ongoing maintenance and improvement.
  • Proactively address issues and ensure resolution with suppliers or partners as needed.
  • Provide troubleshooting for faults and failures in safety services.
  • Implement changes and enhancements to safety systems while maintaining optimal service availability.
  • Collaborate with equipment manufacturers, software suppliers, and stakeholders to propose and evaluate improvements to safety services.

Skills and Experience for the Senior Operations Engineer:

Essential –

  • Bachelor’s or master’s degree in a suitable technical discipline such as Electronics, Telecommunication, Computer science, etc.
  • Experience in telecommunications technologies with an understanding of IP-based mobile networking.
  • Significant hands-on experience with managing, maintaining, and upgrading operational systems.

Desirable –

  • Understanding of satellite or mobile communications systems.
  • Knowledge of networking technology and protocols (including routers, switches, firewalls, TCP/IP, UDP, BGP, HTTP(S), SSL/TLS, SSH, SNMP etc.)
  • Knowledge of IT security practices and technologies (including IPSec and PKI).
  • Knowledge of various operating systems usage and administration (Windows and Linux).
  • Programming/scripting experience (e.g., C, C++, C#, perl, python, java, HTML, etc.)

Benefits:

  • Discretionary Annual Bonus.
  • 27 days Annual Leave (+ Bank Holidays).
  • Private Healthcare, Life Assurance & Income Protection.
  • Pension and Savings Plan (Up to 10% employer contribution).
  • Season Ticket Loan and/or Cycle to Work Scheme.
  • Workplace Savings Scheme, Employee Assistance Programme, etc.

If your skills and experience match this Senior Operations Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Talent Acquisition Partner

  • South East, Middlesex, Twickenham, UK
  • £30000 - £40000 per annum, Benefits: Remote Working Opportunity
  • Permanent
  • V-32663-1

Talent Acquisition Partner: Do you thrive on connecting top talent with exciting opportunities?

As a Talent Acquisition Partner at Holt Executive, you’ll play a pivotal role in building relationships with clients and candidates, driving our commercial success within the Satellite Connectivity/Operator, Aerospace and Defence markets.

The successful Talent Acquisition Partner will have the opportunity to develop a specialised knowledge base within a specific industry, allowing you to become a true recruitment expert in your field. You’ll manage a portfolio of smaller client accounts, fostering strong, mutually beneficial relationships. Your goal is to understand and identify client needs, match candidates to our client’s opportunities and build mutually beneficial relationships.

Key Responsibilities for the Talent Acquisition Partner:

  • Understand client needs, match candidates to perfect roles (temporary or permanent) and build mutually beneficial relationships.
  • Exceed Expectations and hit targets related to placements, revenue, or leads. Track your progress and develop strategies to consistently exceed goals.
  • Consistently use and follow established procedures and ensure all roles are accurately managed within the system.
  • Source top talent and brief candidates on client opportunities (responsibilities, benefits, salaries).
  • Thoroughly qualify candidates and capture their details in our system.
  • Maintain regular contact with candidates, prepare them for interviews, and share feedback.
  • Support successful candidates through the acceptance process and beyond.
  • Partner with the Admin Team to craft compelling job adverts and manage social media promotion.
  • Manage client relationships, attend review meetings, and develop a deep understanding of their industries.
  • Network and attend events as required to build business connections and identify new opportunities.
  • Your ambition will be crucial as you strive to exceed goals related to placements, revenue generated, or qualified leads.
  • Attend regular reviews and ongoing progress tracking to ensure you’re always aware of your performance and can adjust strategies to consistently exceed targets.

Key Skills and Experience Required by the Talent Acquisition Partner:

  • Proven recruitment experience with a strong track record in sales, networking, and client development.
  • An understanding of sourcing and recruiting techniques.
  • Can achieve targets efficiently with a winning mentality.
  • Excellent time management, communication, and organisational skills.
  • Strong work ethic, a winning attitude, and resilience to overcome challenges.
  • A passion for building a successful recruitment career.
  • A specialisation in Space, Satcom, Aerospace, or Defence is a plus, but a willingness to learn is key.

If your skills and experience align with this Talent Acquisition Partner opportunity, we encourage you to take the next step! Apply today by sending your CV to info@holtexecutive.com

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Talent Acquisition Partner

  • South West, Dorset, Bournemouth, UK
  • £30000 - £40000 per annum, Benefits: Remote Working Opportunity
  • Permanent
  • V-32663

Talent Acquisition Partner: Do you thrive on connecting top talent with exciting opportunities?

As a Talent Acquisition Partner at Holt Executive, you’ll play a pivotal role in building relationships with clients and candidates, driving our commercial success within the Satellite Connectivity/Operator, Aerospace and Defence markets.

The successful Talent Acquisition Partner will have the opportunity to develop a specialised knowledge base within a specific industry, allowing you to become a true recruitment expert in your field. You’ll manage a portfolio of smaller client accounts, fostering strong, mutually beneficial relationships. Your goal is to understand and identify client needs, match candidates to our client’s opportunities and build mutually beneficial relationships.

Key Responsibilities for the Talent Acquisition Partner:

  • Understand client needs, match candidates to perfect roles (temporary or permanent) and build mutually beneficial relationships.
  • Exceed Expectations and hit targets related to placements, revenue, or leads. Track your progress and develop strategies to consistently exceed goals.
  • Consistently use and follow established procedures and ensure all roles are accurately managed within the system.
  • Source top talent and brief candidates on client opportunities (responsibilities, benefits, salaries).
  • Thoroughly qualify candidates and capture their details in our system.
  • Maintain regular contact with candidates, prepare them for interviews, and share feedback.
  • Support successful candidates through the acceptance process and beyond.
  • Partner with the Admin Team to craft compelling job adverts and manage social media promotion.
  • Manage client relationships, attend review meetings, and develop a deep understanding of their industries.
  • Network and attend events as required to build business connections and identify new opportunities.
  • Your ambition will be crucial as you strive to exceed goals related to placements, revenue generated, or qualified leads.
  • Attend regular reviews and ongoing progress tracking to ensure you’re always aware of your performance and can adjust strategies to consistently exceed targets.

Key Skills and Experience Required by the Talent Acquisition Partner:

  • Proven recruitment experience with a strong track record in sales, networking, and client development.
  • An understanding of sourcing and recruiting techniques.
  • Can achieve targets efficiently with a winning mentality.
  • Excellent time management, communication, and organisational skills.
  • Strong work ethic, a winning attitude, and resilience to overcome challenges.
  • A passion for building a successful recruitment career.
  • A specialisation in Space, Satcom, Aerospace, or Defence is a plus, but a willingness to learn is key.

If your skills and experience align with this Talent Acquisition Partner opportunity, we encourage you to take the next step! Apply today by sending your CV to info@holtexecutive.com 

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Senior Systems Engineer

  • South East, Greater London, London, UK
  • Competitive
  • Permanent
  • V-32662

Holt Executive are supporting a global provider of innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking an experienced Senior Systems Engineer to play a vital role in supporting the successful operation of their safety services portfolio, both current and future. The Senior Systems Engineer will ensure that safety services are operating correctly at all times, responding to incidents, taking corrective action, and proactively managing both the short-term and long-term operation of these services.

Responsibilities for the Senior Systems Engineer:

  • Operate and maintain various safety platforms, ensuring smooth daily functioning.
  • Support the entire lifecycle of safety service systems, from implementation to ongoing maintenance and improvement.
  • Proactively address issues and ensure resolution with suppliers or partners as needed.
  • Provide troubleshooting for faults and failures in safety services.
  • Implement changes and enhancements to safety systems while maintaining optimal service availability.
  • Collaborate with equipment manufacturers, software suppliers, and stakeholders to propose and evaluate improvements to safety services.

Skills and Experience for the Senior Systems Engineer:

Essential –

  • Bachelor’s or master’s degree in a suitable technical discipline such as Electronics, Telecommunication, Computer science, etc.
  • Experience in telecommunications technologies with an understanding of IP-based mobile networking.
  • Significant hands-on experience with managing, maintaining, and upgrading operational systems.

Desirable –

  • Understanding of satellite or mobile communications systems.
  • Knowledge of networking technology and protocols (including routers, switches, firewalls, TCP/IP, UDP, BGP, HTTP(S), SSL/TLS, SSH, SNMP etc.)
  • Knowledge of IT security practices and technologies (including IPSec and PKI).
  • Knowledge of various operating systems usage and administration (Windows and Linux).
  • Programming/scripting experience (e.g., C, C++, C#, perl, python, java, HTML, etc.)

Benefits:

  • Discretionary Annual Bonus.
  • 27 days Annual Leave (+ Bank Holidays).
  • Private Healthcare, Life Assurance & Income Protection.
  • Pension and Savings Plan (Up to 10% employer contribution).
  • Season Ticket Loan and/or Cycle to Work Scheme.
  • Workplace Savings Scheme, Employee Assistance Programme, etc.

If your skills and experience match this Senior Systems Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Senior Manager, Software – User Terminals

  • Ontario, Canada
  • CAD160000 per annum
  • Permanent
  • V-32605

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

Our partner is seeking a Senior Manager, Software – User Terminals to spearhead the development and implementation of strategies for the software development environment, as well as to manage a team of software professionals.

This Senior Manager, Software – User Terminals opportunity offers a hybrid work environment and requires international travel.

Key Responsibilities for the Senior Manager, Software – User Terminals:

  • Develop and present SW development status reports, highlighting accomplishments, challenges, and risks. 
  • Strategise and implement risk mitigation strategies to ensure successful software development outcomes. 
  • Create an inclusive and positive working environment where every team member can thrive. 
  • Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations. 
  • Drive software automation initiatives and champion quality assurance practices to enhance software development processes and product reliability. 
  • Organise team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth. 

Key Skills & Experience Required by the Senior Manager, Software – User Terminals:

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field. 
  • Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus. 
  • Strong background in embedded software development and proficiency in Agile methodologies. 
  • Proven leadership skills with a track record of building and managing successful software development teams. 
  • Technical expertise in software engineering practices, including design, development, and testing. 
  • Experience working with geographically dispersed teams. 
  • Familiarity with automation practices and quality assurance methods. 
  • Proficiency in working with both public and private cloud environments. 
  • Familiarity with CloudOps and FinOps practices. 
  • Familiarity with setting up and managing CI/CD pipelines. 

If your skills and experience match this Senior Manager, Software – User Terminals opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Product Manager (Telecommunication) UX

  • Netherlands
  • Competitive
  • Permanent
  • V-32603

Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?

Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.

In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.

Key Responsibilities for the Product Manager (Telecommunication) UX:

  • Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
  • Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
  • Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
  • Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
  • Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
  • Stay current on industry trends and best practices in UX and customer portal design.
  • Maintain product documentation and training materials for both customers and internal teams.
  • Report, present, and train on the customer portals to various audiences.

Key Skills & Experience for the Product Manager (Telecommunication) UX:

  • Experience in product management with a focus on UX Design experience is essential.
  • Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
  • Experience conducting user research, usability testing, and gathering customer feedback.
  • Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
  • Proficient knowledge of industry-standard tools for wireframing and prototyping.
  • Familiarity with Agile development methodologies, sprint planning, and backlog management.
  • Maritime and/or satellite market knowledge preferred.

If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Telecommunication / SATCOM Service Desk Engineer – Canada

  • Ontario, Ottawa, Canada
  • CAD100000 per annum, Benefits: Plus 12% bonus
  • Permanent
  • V-32572

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Are you passionate about technology and driven by excellent customer service? Do you thrive in fast-paced environments and enjoy overcoming technical challenges?

Then this is your chance to join a leading provider of global mobile satellite communications, as a Telecommunication / SATCOM Service Desk Engineer – Canada.

In this dynamic role, as the Telecommunication / SATCOM Service Desk Engineer – Canada you’ll be the first point of contact for Government customers, supporting their critical telecommunications needs 24/7/365. You’ll receive and action customer service requests, troubleshoot service issues, maintain IT systems, as well as test and prepare satellite terminal hardware for field operations and ensure seamless support across different time zones.

Key Responsibilities for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Be the first point of contact for direct customers, ensuring their telecommunications needs are met 24/7/365 by working a rotating shift pattern.
  • Diagnose and resolve service issues, from simple inquiries to complex outages, keeping customers informed and satisfied.
  • Provide technical support to field staff, helping them operate and troubleshoot equipment.
  • Maintain and update IT systems and satellite terminal hardware, ensuring smooth operation.
  • Ensure all support Service Level Agreements are met, keeping customers updated on progress.
  • Completion of allocated tasks within the agreed completion schedule.
  • Continuously learn and grow, contributing to the improvement of processes and procedures.

Key Skills & Experience for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Hold a Diploma or Degree in IT, Engineering, or a related field.
  • Have experience maintaining and supporting physical and virtual Windows Server systems.
  • Troubleshooting and resolving networking or communications systems incidents.
  • Ability to prepare technical documentation and reports under supervision.
  • Must have a problem-solving approach and be creative under pressure.
  • Must have a sense of urgency and ownership of customer requirements and incidents.
  • Must be self-motivated to achieve required tasks and project completion to the best standard in a busy environment.
  • Must be competent with the use of Microsoft Office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
  • Must hold Canadian citizenship and have a suitable background to qualify and maintain a government security clearance for Canada.

 
Desirable Knowledge and Skills for the Telecommunication / SATCOM Service Desk Engineer – Canada: 

  • Certifications in Windows Server and VMWare ESXi
  • Certifications in IP Networking / Cisco networking.
  • Experience in satellite communications, telecommunications and/or IP networks.
  • A working knowledge of Linux and Microsoft operating systems.
  • A working knowledge of network virtualisation technologies (VMware, Hyper-V).
  • VSAT installation and fault-finding experience.  GVF certification.
  • A working knowledge of trouble ticketing systems and document repositories such as Jira/ServiceNow and Confluence /SharePoint.

 
If your skills and experience match this Telecommunication / SATCOM Service Desk Engineer – Canada opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Maritime Field Service Engineer – Telecommunication/SATCOM

  • Houston, United States
  • Competitive
  • Permanent
  • V-32574

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Maritime Field Service Engineer – Telecommunication/SATCOM to be the crucial link between their cutting-edge technology and their global customers.

As a Maritime Field Service Engineer – Telecommunication/SATCOM you’ll be responsible for the work and activities related to the installation, service and maintenance of all Connectivity/Satellite Systems, IT Network hardware and software on vessels and offshore platforms.

Key Responsibilities for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Dive into complex technical issues, troubleshoot with precision, and find creative solutions that keep their customers connected.
  • Create detailed reports and ensure all tasks are completed on time and to the highest standards.
  • Deliver projects on time and within scope, exceeding customer expectations.
  • Collaborate with customers, internal departments, and fellow engineers to ensure seamless operations and exceed expectations.

Key Skills & Experience for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Bachelor’s degree in IT & Telecommunications or similar.
  • Solid IT knowledge is essential, including server configuration, network infrastructure, and administration.
  • Experience in marine electronics on commercial or military vessels or any offshore installations is an advantage.
  • Multi-national customer service experience preferred.
  • Must be flexible to work worldwide and travel varying schedules, including evenings and weekends.
  • Be able to provide a valid work permit for the location you are applying to.

If your skills and experience match this Maritime Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Field Service Engineer – Telecommunication/SATCOM

  • Hamburg, Germany
  • €60000 per annum
  • Permanent
  • V-32617

Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Field Service Engineer – Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.

Key Responsibilities for the Field Service Engineer – Telecommunication/SATCOM:

  • Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software). 
  • Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities. 
  • Collaborate with customers to guarantee successful project implementation.
  • Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers. 

Key Skills & Experience Required by the Field Service Engineer – Telecommunication/SATCOM:

  • Education in IT & Telecommunications (bachelor’s degree or similar) IT Knowledge is essential.
  • Minimum understanding of computer server configuration, network infrastructure, and administration.
  • Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
  • Preferably experience serving multi-national customers.
  • Fluent in English and preferably other international languages.
  • Preferably work and live in Hamburg or the surrounding area.

If your skills and experience match this Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com

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Trade Compliance Specialist

  • South East, Greater London, London, UK
  • £55000 per annum, Benefits: Plus Bonus!
  • Permanent
  • V-32640

Holt Executive are partnered with a global leader within the Global Connectivity space and is the market leader in global mobile satellite communications.

Our partner is seeking a Trade Compliance Specialist to collaborate with a wide range of internal and external stakeholders to ensure adherence to regulations and best practices in activities such as the Export Compliance programme for the global business.

Key Responsibilities for the Trade Compliance Specialist:

  • The Trade Compliance Specialist will manage and oversee the UK administration and control of exports for controlled goods, software, and technology. This includes communicating with impacted parties to ensure seamless integration with relevant business processes and transactions.
  • Assist the Compliance team in conducting Know Your Customer (KYC) checks.
  • Ensure all systems and folders used for export monitoring and control are utilized and maintained effectively according to established procedures.
  • Supporting the Senior Export Control Manager on matters of compliance, especially concerning areas listed in greater detail below.
  • Guarantee adherence to all relevant policies and procedures for export control. Maintain proper registration upkeep for all necessary licenses and permits.
  • Ensure that policies and procedures are adhered to, and all required registrations are properly maintained.
  • Maintain a working knowledge of all applicable regulations affecting the UK, EU and US.
  • Facilitate the authorisation signature process and maintain comprehensive records for all TAA support activities.
  • The Trade Compliance Specialist will provide admin support to the compliance team including maintaining training records and for local staff.
  • Provide and maintain metrics as defined by the Senior Export Control Manager.
  • Conduct annual self-assessments to identify gaps and areas of risk across all areas of involvement and communicate these to the team.
  • Support the Senior Export Control Manager to perform internal export control audits on each main exporting hub, including Norway, The Netherlands, Singapore, and the UK.
  • Support the Senior Export Control Manager and other parts of the organization on specific projects as appropriate.

Key Skills and Experience Required by the Trade Compliance Specialist: 

  • Awareness, knowledge, and experience required to understand and provide guidance in exporting and importing dual-use and defence articles, technology and services under: 
    • International Traffic in Arms Regulations (ITAR)
    • Export Administration Regulations (EAR)
    • Office of Foreign Assets Control (OFAC)
    • UK Export Control Regulations (Military and Dual-Use)
    • EU Export Control Regulations (Dual-Use)
  • Experience in Export Control.
  • Knowledge of Sanctioned Party Screening.
  • Awareness of Anti-corruption & Anti-bribery regulations.
  • Experienced with working with staff at all levels of the organisation.

If your skills and experience match this Trade Compliance Specialist opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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