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Programme Manager – Airline

  • South East, Greater London, London, UK
  • Competitive
  • Interim/Contract
  • PK-2

Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Programme Manager for an interim contract in the aerospace industry.
Our partner mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.
For the Programme Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.
Key responsibilities for the Programme Manager – Aircraft/Airline:

  • Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
  • Define, clarify, and advise on customer requirements, lab requirements, and testing support.
  • Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution 
  • Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
  • Coordinating and supporting needs related to software, portal, configuration items, and content.

 
Key Experience required for the Programme Manager – Aircraft/Airline:

  • Experience in a technical Account Management/ Service Delivery role (B2B – Telecom/IT/Aviation)
  • Bachelor’s Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
  • Demonstrated experience managing customer expectations and delivery scope
  • Solid understanding of TCP/IP and Broadband networking concept
  • Proficiency with Salesforce or equivalent ticketing system and reporting tools
  • Ability to present complex technical material to a variety of audiences
  • Demonstrate the ability to lead multi-functional teams
Find Out More

Programme Manager – Airlines

  • South East, Greater London, London, UK
  • £61000 - £71000 per annum, Benefits: Bonus
  • Permanent
  • V-40377

Holt Executive are delighted to be partnering with a global technology and communications leader to recruit a Programme Manager in the aerospace industry.

Our partners mission is to deliver innovative technology and communication services to several markets around the world. Mobility is a key focus for them.

For the Programme Manager hire, the individual will be responsible for technical leadership throughout the customer lifecycle inhouse and externally.

Key responsibilities for the Programme Manager – Aircraft/Airline:

  • Provides technical guidance, status, and leadership to the customer and internal teams for all account related activities.
  • Define, clarify, and advise on customer requirements, lab requirements, and testing support.
  • Identify and review SLA exclusions, facilitates process improvement, and change in coordination with the agreement, customer, and product evolution 
  • Working with product & program teams and DevOps on new airline / aircraft / feature onboarding and scheduling (e.g., Salesforce)
  • Coordinating and supporting needs related to software, portal, configuration items, and content.

 
Key Experience required for the Programme Manager – Aircraft/Airline:

  • Experience in a technical Account Management/ Service Delivery role (B2B – Telecom/IT/Aviation)
  • Bachelor’s Degree in Electrical Engineering, Computer Science or Computer Engineering or another related degree
  • Demonstrated experience managing customer expectations and delivery scope
  • Solid understanding of TCP/IP and Broadband networking concept
  • Proficiency with Salesforce or equivalent ticketing system and reporting tools
  • Ability to present complex technical material to a variety of audiences
  • Demonstrate the ability to lead multi-functional teams
Find Out More