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Senior Manager, Software – User Terminals

  • Ontario, Canada
  • CAD160000 per annum
  • Permanent
  • V-32605

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

Our partner is seeking a Senior Manager, Software – User Terminals to spearhead the development and implementation of strategies for the software development environment, as well as to manage a team of software professionals.

This Senior Manager, Software – User Terminals opportunity offers a hybrid work environment and requires international travel.

Key Responsibilities for the Senior Manager, Software – User Terminals:

  • Develop and present SW development status reports, highlighting accomplishments, challenges, and risks. 
  • Strategise and implement risk mitigation strategies to ensure successful software development outcomes. 
  • Create an inclusive and positive working environment where every team member can thrive. 
  • Lead a geographically dispersed team, promoting effective communication, collaboration, and alignment across locations. 
  • Drive software automation initiatives and champion quality assurance practices to enhance software development processes and product reliability. 
  • Organise team-building events, workshops, and knowledge-sharing sessions to foster team cohesion and professional growth. 

Key Skills & Experience Required by the Senior Manager, Software – User Terminals:

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering and Electrical Engineering, or a related field. 
  • Minimum of 10 years of management experience in a software development environment, preferably with embedded software focus. 
  • Strong background in embedded software development and proficiency in Agile methodologies. 
  • Proven leadership skills with a track record of building and managing successful software development teams. 
  • Technical expertise in software engineering practices, including design, development, and testing. 
  • Experience working with geographically dispersed teams. 
  • Familiarity with automation practices and quality assurance methods. 
  • Proficiency in working with both public and private cloud environments. 
  • Familiarity with CloudOps and FinOps practices. 
  • Familiarity with setting up and managing CI/CD pipelines. 

If your skills and experience match this Senior Manager, Software – User Terminals opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Product Manager (Telecommunication) UX

  • Netherlands
  • Competitive
  • Permanent
  • V-32603

Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?

Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.

In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.

Key Responsibilities for the Product Manager (Telecommunication) UX:

  • Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
  • Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
  • Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
  • Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
  • Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
  • Stay current on industry trends and best practices in UX and customer portal design.
  • Maintain product documentation and training materials for both customers and internal teams.
  • Report, present, and train on the customer portals to various audiences.

Key Skills & Experience for the Product Manager (Telecommunication) UX:

  • Experience in product management with a focus on UX Design experience is essential.
  • Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
  • Experience conducting user research, usability testing, and gathering customer feedback.
  • Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
  • Proficient knowledge of industry-standard tools for wireframing and prototyping.
  • Familiarity with Agile development methodologies, sprint planning, and backlog management.
  • Maritime and/or satellite market knowledge preferred.

If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

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Field Service Engineer – Telecommunication/SATCOM

  • Hamburg, Germany
  • €60000 per annum
  • Permanent
  • V-32617

Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Field Service Engineer – Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.

Key Responsibilities for the Field Service Engineer – Telecommunication/SATCOM:

  • Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software). 
  • Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities. 
  • Collaborate with customers to guarantee successful project implementation.
  • Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers. 

Key Skills & Experience Required by the Field Service Engineer – Telecommunication/SATCOM:

  • Education in IT & Telecommunications (bachelor’s degree or similar) IT Knowledge is essential.
  • Minimum understanding of computer server configuration, network infrastructure, and administration.
  • Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
  • Preferably experience serving multi-national customers.
  • Fluent in English and preferably other international languages.
  • Preferably work and live in Hamburg or the surrounding area.

If your skills and experience match this Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com

 

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Satellite System Architect

  • Ontario, Ottawa, Canada
  • CAD135000 - CAD145000 per annum, Benefits: Plus 13% bonus.
  • Permanent
  • V-32582

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

They require a Satellite System Architect to play a crucial role in developing a revolutionary end-to-end satellite communication system. You’ll collaborate with experts across disciplines to design and define their system’s architecture, ensuring it meets project goals and delivers exceptional service to their customers.

This opportunity requires the successful Satellite System Architect to be on-site for 3 specific days per week (Tuesday-Thursday).

Key Responsibilities for the Satellite System Architect:

  • Collaborate with cross-functional teams to define system architecture, system requirements, and network element specifications.
  • Craft key aspects of the system, including communication protocols, resource allocation mechanisms, network entry mechanisms, management systems, and more.
  • Lead and guide junior engineers, fostering their growth and expertise.
  • Document the system architecture comprehensively for optimal performance and reliability.
  • Collaborate with the System Integration and Test team for seamless integration of all system elements.
  • Identify and manage technical risks related to the system design and develop mitigation strategies to stay ahead of industry trends.
  • Contribute innovative ideas and collaborate with external partners for project success.

Key Education & Experience for the Satellite System Architect:

  • Bachelor’s, Master’s, or Ph.D. degree in Electrical Engineering, Aerospace Engineering, or a related field.
  • Proven experience in satellite system architecture and design, proven years of experience in similar roles.
  • Strong knowledge of satellite communication protocols, orbital mechanics, and space systems.
  • Experience with software-defined satellite communication payloads.
  • Familiarity with regulatory bodies and space industry standards.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP).

If your skills and experience match this Satellite System Architect opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Satellite System Architect

  • Ontario, Ottawa, Canada
  • CAD135000 - CAD145000 per annum, Benefits: Plus 13% bonus.
  • Permanent
  • V-32582

Holt Executive are currently partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide. Their Low Earth Orbit (LEO) satellite network is revolutionizing global broadband connectivity.

They require a Satellite System Architect to play a crucial role in developing a revolutionary end-to-end satellite communication system. You’ll collaborate with experts across disciplines to design and define their system’s architecture, ensuring it meets project goals and delivers exceptional service to their customers.

This opportunity requires the successful Satellite System Architect to be on-site for 3 specific days per week (Tuesday-Thursday).

Key Responsibilities for the Satellite System Architect:

  • Collaborate with cross-functional teams to define system architecture, system requirements, and network element specifications.
  • Craft key aspects of the system, including communication protocols, resource allocation mechanisms, network entry mechanisms, management systems, and more.
  • Lead and guide junior engineers, fostering their growth and expertise.
  • Document the system architecture comprehensively for optimal performance and reliability.
  • Collaborate with the System Integration and Test team for seamless integration of all system elements.
  • Identify and manage technical risks related to the system design and develop mitigation strategies to stay ahead of industry trends.
  • Contribute innovative ideas and collaborate with external partners for project success.

Key Education & Experience for the Satellite System Architect:

  • Bachelor’s, Master’s, or Ph.D. degree in Electrical Engineering, Aerospace Engineering, or a related field.
  • Proven experience in satellite system architecture and design, proven years of experience in similar roles.
  • Strong knowledge of satellite communication protocols, orbital mechanics, and space systems.
  • Experience with software-defined satellite communication payloads.
  • Familiarity with regulatory bodies and space industry standards.

The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods Program (CGP).

If your skills and experience match this Satellite System Architect opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Telecommunication / SATCOM Service Desk Engineer – Canada

  • Ontario, Ottawa, Canada
  • CAD100000 per annum, Benefits: Plus 12% bonus
  • Permanent
  • V-32572

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Are you passionate about technology and driven by excellent customer service? Do you thrive in fast-paced environments and enjoy overcoming technical challenges?

Then this is your chance to join a leading provider of global mobile satellite communications, as a Telecommunication / SATCOM Service Desk Engineer – Canada.

In this dynamic role, as the Telecommunication / SATCOM Service Desk Engineer – Canada you’ll be the first point of contact for Government customers, supporting their critical telecommunications needs 24/7/365. You’ll receive and action customer service requests, troubleshoot service issues, maintain IT systems, as well as test and prepare satellite terminal hardware for field operations and ensure seamless support across different time zones.

Key Responsibilities for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Be the first point of contact for direct customers, ensuring their telecommunications needs are met 24/7/365 by working a rotating shift pattern.
  • Diagnose and resolve service issues, from simple inquiries to complex outages, keeping customers informed and satisfied.
  • Provide technical support to field staff, helping them operate and troubleshoot equipment.
  • Maintain and update IT systems and satellite terminal hardware, ensuring smooth operation.
  • Ensure all support Service Level Agreements are met, keeping customers updated on progress.
  • Completion of allocated tasks within the agreed completion schedule.
  • Continuously learn and grow, contributing to the improvement of processes and procedures.

Key Skills & Experience for the Telecommunication / SATCOM Service Desk Engineer – Canada:

  • Hold a Diploma or Degree in IT, Engineering, or a related field.
  • Have experience maintaining and supporting physical and virtual Windows Server systems.
  • Troubleshooting and resolving networking or communications systems incidents.
  • Ability to prepare technical documentation and reports under supervision.
  • Must have a problem-solving approach and be creative under pressure.
  • Must have a sense of urgency and ownership of customer requirements and incidents.
  • Must be self-motivated to achieve required tasks and project completion to the best standard in a busy environment.
  • Must be competent with the use of Microsoft Office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.
  • Must hold Canadian citizenship and have a suitable background to qualify and maintain a government security clearance for Canada.

 
Desirable Knowledge and Skills for the Telecommunication / SATCOM Service Desk Engineer – Canada: 

  • Certifications in Windows Server and VMWare ESXi
  • Certifications in IP Networking / Cisco networking.
  • Experience in satellite communications, telecommunications and/or IP networks.
  • A working knowledge of Linux and Microsoft operating systems.
  • A working knowledge of network virtualisation technologies (VMware, Hyper-V).
  • VSAT installation and fault-finding experience.  GVF certification.
  • A working knowledge of trouble ticketing systems and document repositories such as Jira/ServiceNow and Confluence /SharePoint.

 
If your skills and experience match this Telecommunication / SATCOM Service Desk Engineer – Canada opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Logistics Coordinator

  • Houston, United States
  • $50000 - $60000 per annum
  • Permanent
  • V-32597

Do you thrive in the dynamic world of logistics, where meticulous planning meets cost-effectiveness and customer satisfaction? If so, we have an exciting opportunity for you!

Holt Executive are supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Logistics Coordinator to play a pivotal role in ensuring the smooth flow of goods across the globe.

The successful Logistics Coordinator will champion efficient operations, accurate systems, and happy customers, all while navigating legal restrictions and adhering to terms and conditions.

Key Responsibilities for the Logistics Coordinator:

  • Process requests from internal and external customers with precision.
  • Efficiently handle applications, updates, and systems to keep things moving.
  • Guide customers through equipment returns with RMA documents and pro forma invoices.
  • Resolve queries promptly and effectively, exceeding expectations.
  • Seamlessly coordinate equipment transport with external partners.
  • Support the Warehouse Manager whenever needed, ensuring smooth operations, and assisting with other logistics tasks as needed.
  • Track, manage, and control all shipments running.
  • Utilize multiple portals and web applications to perform tasks, provide information and participate in the development of introduced improvements.
  • Contribute actively to various projects, including writing clear and concise procedures for administrative tasks.
  • Execute logistics orders and rush orders efficiently and accurately, meeting both standard and rush delivery requirements.

Key Skills & Experience for the Logistics Coordinator:

  • Knowledge and experience with international shipping including customs handling.
  • Excellent knowledge in logistics handling, 3 to 5 years experience
  • Fluent in English and preferably other international languages (Portuguese or Spanish).
  • Exceptional organisational and coordinating skills.
  • Experience serving multi-national employers and customers.
  • Competent and confident user of appropriate systems of work
  • Resilient and able to work to tight timescales and business-critical constraints.
  • Able to comply with company security and safety procedures and regulations.
  • Proficiency with MS Office and ERP systems like Dynamics AX.

 
If your skills and experience match this Logistics Coordinator opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

 

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Maritime Field Service Engineer – Telecommunication/SATCOM

  • Houston, United States
  • Competitive
  • Permanent
  • V-32574

Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.

Our partner is seeking a Maritime Field Service Engineer – Telecommunication/SATCOM to be the crucial link between their cutting-edge technology and their global customers.

As a Maritime Field Service Engineer – Telecommunication/SATCOM you’ll be responsible for the work and activities related to the installation, service and maintenance of all Connectivity/Satellite Systems, IT Network hardware and software on vessels and offshore platforms.

Key Responsibilities for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Dive into complex technical issues, troubleshoot with precision, and find creative solutions that keep their customers connected.
  • Create detailed reports and ensure all tasks are completed on time and to the highest standards.
  • Deliver projects on time and within scope, exceeding customer expectations.
  • Collaborate with customers, internal departments, and fellow engineers to ensure seamless operations and exceed expectations.

Key Skills & Experience for the Maritime Field Service Engineer – Telecommunication/SATCOM:

  • Bachelor’s degree in IT & Telecommunications or similar.
  • Solid IT knowledge is essential, including server configuration, network infrastructure, and administration.
  • Experience in marine electronics on commercial or military vessels or any offshore installations is an advantage.
  • Multi-national customer service experience preferred.
  • Must be flexible to work worldwide and travel varying schedules, including evenings and weekends.
  • Be able to provide a valid work permit for the location you are applying to.

If your skills and experience match this Maritime Field Service Engineer – Telecommunication/SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com

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Project Manager – SATCOM

  • New South Wales, Sydney, Australia
  • $160000 per annum
  • Permanent
  • V-32591

Are you a seasoned project manager with a passion for cutting-edge technology and a desire to make a real impact? 

Do you thrive in challenging environments and excel at leading teams to deliver excellence? If so, this Project Manager – SATCOM could be the perfect opportunity for you. 

Holt Executive are partnered with a Global Satellite Connectivity Organisation, a market leader in providing voice and high-speed data communications to many critical industries. With massive recent investments in their latest network infrastructure, they are at the forefront of space and satellite innovation. 

Our client is seeking a Project Manager – SATCOM, to play a pivotal role to lead and manage a government project, ensuring assigned project work is delivered on time and to high-quality standards. You will be responsible for ensuring the project is delivered on time, within budget, and to the highest quality standards.  

Key Responsibilities for the Project Manager – SATCOM:

  • Be responsible for producing and managing delivery plans and associated budgets.
  • Maintaining meticulous project documentation, including resource allocation, utilization, risks, and progress reports.
  • Keeping stakeholders informed through clear and concise communication.
  • Managing suppliers and contractors effectively to ensure timely and accurate delivery.
  • Proactively identifying and resolving project challenges with strategic problem-solving skills.

 
Key Skills & Experience for the Project Manager – SATCOM:

  • You have a strong educational background in computer science or engineering.
  • You possess proven experience in successfully delivering projects using PMBoK® or PRINCE2® methodologies.
  • You are experienced in forecasting and budget management.
  • Experience in creating Project Management plans for bids and tenders.
  • You have procurement and supply chain experience.
  • Proficient computer skills in MS Office to include Excel, Word & Project.
  • Must hold and maintain Australian citizenship and either already have or have the ability to qualify for Australian Defence baseline clearance is essential.
  • Must have a current Australian driver’s license and passport.

 
If your skills and experience match this Project Manager – SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com 

 

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