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Holt Executive are proud to be partnering with a global leader in advanced connectivity and communications to appoint a Director, User Terminal – Service Assurance.

 
Operating at the forefront of innovation, our client delivers the critical infrastructure that keeps industries, governments, and communities connected, anywhere on the planet.

From enabling seamless inflight connectivity to supporting mission-critical operations in the most remote environments, they are redefining what reliable, high-performance connectivity looks like.

This is a pivotal leadership role, offering the opportunity to shape and elevate global user terminal operations within a rapidly evolving, high-growth environment.

Key Resonsibilies for the Director, User Terminal – Service Assurance:

• Lead day-to-day UT operations, setting clear goals and performance standards.
• Oversee deployments, activations, testing, and in-life support to ensure reliability; coordinate closely on new software and terminal rollouts.
• Track KPIs (readiness, uptime, response, resolution) and report to senior leadership.
• Own critical escalations, driving cross-functional resolution with Engineering, Business Units, and vendors.
• Define and continuously improve operational processes, standards, and documentation.
• Align with Engineering, Product, NOC, and Customer Success on delivery and roadmap execution.
• Manage operational risks and ensure compliance with internal policies and SLAs.
• Provide clear updates on performance, risks, and improvement plans.
• Coach and develop the team, promoting accountability and continuous improvement.

Key Experience required for the Director, User Terminal – Service Assurance:

• Bachelor’s or Master’s in Engineering, Telecommunications, Computer Science, or related field.
• 5+ years leading technical operations teams in satellite, telecom, or similar environments.
• Strong understanding of user terminal technologies and lifecycle operations.
• Proven team management with a strong sense of urgency and ownership.
• Excellent analytical, stakeholder management, and communication skills.
• Experience with KPI tracking, reporting, and process optimisation.
• Fluent in English; additional languages are a plus.

Holt Executive are partnered with Marlink to support a critical New Business Sales Manager hire within their Maritime division.

This is an opportunity to join a global leader in hybrid connectivity, cybersecurity, and digital transformation solutions for mission-critical maritime operations.

We are looking for a commercially driven “hunter” profile — someone who thrives on opening new accounts, winning market share, and building long-term recurring revenue within a highly competitive ICT/MSP environment.

Key Responsibilities for the New Business Sales Manager- Maritime position:

• Drive new business growth across the maritime sector
• Identify, engage, and win new customers across the region
• Develop strategic sales plans in collaboration with technical and commercial teams
• Lead customer negotiations and secure recurring managed service revenue
• Build relationships with senior stakeholders and C-level decision-makers
• Provide market intelligence and customer insight to support business growth

Key Experience required for the New Business Sales Manager- Maritime:

• Proven success winning new business within MSP, ICT, telecoms, connectivity, or systems integration environments.
• Strong consultative sales approach with experience engaging enterprise customers
• Maritime industry experience is beneficial but not essential
• Highly motivated, resilient, and target-driven mindset
• Strong communication and relationship-building skills
• Fluent English and German language skills required
• Flexible to travel across the region

Holt Executive are proud to be partnering with a global leader in advanced connectivity and communications to appoint a Director, User Terminal – Service Assurance.
 
Operating at the forefront of innovation, our client delivers the critical infrastructure that keeps industries, governments, and communities connected, anywhere on the planet.
 
From enabling seamless inflight connectivity to supporting mission-critical operations in the most remote environments, they are redefining what reliable, high-performance connectivity looks like.
 
This is a pivotal leadership role, offering the opportunity to shape and elevate global user terminal operations within a rapidly evolving, high-growth environment.

Key Responsibilities for the Director, User Terminal – Service Assurance:
 

• Lead day-to-day UT operations, setting clear goals and performance standards.
• Oversee deployments, activations, testing, and in-life support to ensure reliability; coordinate closely on new software and terminal rollouts.
• Track KPIs (readiness, uptime, response, resolution) and report to senior leadership.
• Own critical escalations, driving cross-functional resolution with Engineering, Business Units, and vendors.
• Define and continuously improve operational processes, standards, and documentation.
• Align with Engineering, Product, NOC, and Customer Success on delivery and roadmap execution.
• Manage operational risks and ensure compliance with internal policies and SLAs.
• Provide clear updates on performance, risks, and improvement plans.
• Coach and develop the team, promoting accountability and continuous improvement.

Key Experience required for the Director, User Terminal – Service Assurance:
 

• Bachelor’s or Master’s in Engineering, Telecommunications, Computer Science, or related field.
• 5+ years leading technical operations teams in satellite, telecom, or similar environments.
• Strong understanding of user terminal technologies and lifecycle operations.
• Proven team management with a strong sense of urgency and ownership.
• Excellent analytical, stakeholder management, and communication skills.
• Experience with KPI tracking, reporting, and process optimisation.
• Fluent in English; additional languages are a plus.

We are supporting a leading global communications organisation on the development of a next-generation network designed to deliver secure, resilient, ultra-low latency broadband connectivity worldwide.

This is a senior-level opportunity for an experienced User Terminal Systems Engineer to play a critical role in the development, validation and deployment of advanced user terminals. The position focuses on modem, antenna and RF integration within a fully integrated terminal solution designed to meet demanding enterprise, government, maritime, aeronautical and mobility use cases.

You will bring deep expertise in air interface protocols, software architecture, system functionality and terminal operations, providing technical leadership across architecture, vendor engagement and system integration.
 
Key Responsibilities

• Develop and maintain technical requirements and architectural frameworks for user terminals
• Ensure alignment with system-level performance objectives and operational concepts
• Lead the definition and evolution of user terminal operational procedures
• Interface with modem and antenna vendors to drive architectural alignment
• Clarify requirements, identify technical gaps and develop mitigation strategies
• Provide technical leadership across the product lifecycle
• Define interfaces, ICDs and subsystem/terminal specifications
• Develop and maintain development and deployment roadmaps
• Support service introduction timelines and long-term scalability across multiple market segments
• Ensure seamless integration of terminal functionality within the wider network architecture

Education & Experience Required

• Degree in Electrical Engineering, Computer Science or related discipline (Master’s/PhD advantageous)
• 12+ years’ systems engineering experience within networking and communications environments
• Specialisation in software engineering or software architecture
• Experience working with vendor ecosystems to deliver commercially successful products
• Knowledge of satellite communication technologies, particularly user terminal design
• Strong understanding of access techniques, modulation schemes and performance trade-offs
• Knowledge of antenna technologies for NGSO tracking across land, aero, maritime and fixed applications
• Experience with cloud, edge computing or mobile networking environments
• Familiarity with NGSO spectrum regulatory frameworks
• Understanding of modem and hub technologies
• Knowledge of ASIC design and manufacturing considerations
• Experience designing for high-volume production, cost targets and quality assurance
• Strong understanding of physical layer protocols for satellite communications

This is a high-impact opportunity to shape the architecture and deployment strategy of advanced user terminals within a transformational global connectivity programme.

If you are a senior systems engineer with deep expertise in satellite communications and terminal development, apply now.

TT

Holt Executive are partnered with a global connectivity organization that provide reliable and secure voice and high-speed data communications solutions to broadcast, telecommunications, corporate and government customers worldwide.

Our partner is seeking a Senior OSS/BSS Application Specialist to play a vital role in the administration, configuration, and support of the OSS/BSS suite.

This position can offer remote working with limited onsite visits (6 times per year). The successful candidate must be able to work in Canada and be able to obtain Reliability Clearance.

Key Responsibilities for the Senior OSS/BSS Application Specialist:

• Configure, customize, and maintain OSS/BSS modules such as order management, inventory management, service fulfillment, and billing.
• Monitor application performance and proactively identify, diagnose, and resolve issues.
• Collaborate with business and IT stakeholders to gather requirements and translate them into technical specifications.
• Participate in system upgrades, patching, and release deployments to ensure smooth operations.
• Support integration between OSS/BSS applications and other enterprise systems (e.g., CRM, ERP, network management platforms).
• Analyze and enhance workflows to improve user experience and operational efficiency.
• Provide Level 2/3 support for incidents and service requests.
• Coordinate with vendor support teams to resolve issues and manage change requests.
• Develop and maintain technical documentation, standard operating procedures, and user guides.
• Support user training and onboarding activities.

Key Skills & Experience for the Senior OSS/BSS Application Specialist:

• A degree in Computer Science, Information Technology, Telecommunications, or a related field.
• 3+ years of experience in the support and/or implementation of Netcracker OSS/BSS applications.
• A strong understanding of telecom business processes (order to cash, service provisioning, customer lifecycle management).
• Experience with relational databases (Oracle, PostgreSQL), as well as UNIX/Linux environments, and shell scripting.
• Some experience with integration technologies including SOAP/REST APIs, XML, and middleware platforms.
• Knowledge of ITIL practices and experience using ITSM tools.
• Experience with network inventory and resource modeling within Netcracker.
• knowledge of DevOps practices and tools is a bonus. 

If your skills and experience match this Senior OSS/BSS Application Specialist opportunity, we encourage you to apply now!

TT

We are seeking a System Integration Test Engineer to join a high-performing engineering team working on advanced satellite communication systems and next-generation connectivity solutions.

This is an opportunity to work on cutting-edge RF, microwave, and antenna technologies, contributing to the development and validation of complex SATCOM user terminals used in real-world, high-demand environments.

You will play a key role in designing and executing test plans, supporting system integration, and ensuring the performance and reliability of satellite communication products.

The position involves hands-on work across integration, validation, field testing, and troubleshooting, within a fast-paced and collaborative engineering environment.

Key Responsibilities

• Translate product requirements into test plans and detailed procedures
• Set up test equipment and execute test cases across integration, OTA validation, and field testing
• Integrate and test complete satellite user terminals, including active phased array antenna systems
• Support engineering field testing, including customer interaction, reporting, and feedback coordination
• Assist product transition through development phases, ensuring smooth validation and issue resolution
• Troubleshoot complex technical issues and drive resolution
• Track test cases and ensure validation against requirements
• Collaborate with cross-functional teams and external partners
• Support product deployment and certification activities
• Travel to customer or test sites as required (up to 15%)

Required Experience

• Bachelor’s degree with 5+ years’ experience, or Master’s degree with 3+ years’ experience
• Experience developing and executing test plans based on product requirements
• Background in testing satellite communication products or user terminal systems
• Strong troubleshooting and problem-solving skills in complex environments
• Experience working across cross-functional engineering teams
• Networking knowledge (DHCP, TCP/IP, IPv4/IPv6, routing, VLANs, subnetting)
• Familiarity with test management tools and standard office software

Desirable Skills

• Experience working with Linux-based systems
• Hands-on experience with RF test equipment (e.g. spectrum analysers, signal generators)
• Scripting or programming experience (e.g. Python, Shell)
• Familiarity with collaboration and project tools (e.g. Jira, Confluence)

What’s on Offer

• Competitive salary and performance-based bonus
• Comprehensive health, dental, and vision insurance
• Retirement plan with employer contribution
• Flexible time off and paid holidays
• Ongoing professional development and career growth opportunities
• Employee assistance and wellbeing support
• Modern office and lab environment with on-site facilities
• Regular team events and a collaborative company culture

This role is ideal for an engineer who enjoys hands-on testing, system integration, and solving complex technical challenges, and is looking to work on advanced communication systems in a real-world, high-impact environment.

TT