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Satellite Operations Centre Lead

  • United States
  • Competitive
  • Permanent
  • V-54772

An exciting opportunity has arisen for an experienced satellite operations leader to take ownership of a next-generation Mission Operations Centre supporting a large-scale LEO satellite constellation programme.

This is a senior leadership role responsible for building and operating the Mission Operations Centre (MOC), fleet management platform, and on-orbit commissioning capability for a rapidly growing satellite network. The successful candidate will play a critical role in defining operational strategy, satellite commissioning, fleet management, and conjunction assessment processes in a complex operational environment.

Key Responsibilities

  • Lead the development and operation of the Mission Operations Centre and associated fleet management systems
  • Select and integrate Mission Control System (MCS) and operational software platforms
  • Oversee integration between mission operations, network control, and wider ground segment infrastructure
  • Define and implement Space Situational Awareness (SSA) and conjunction assessment procedures
  • Lead on-orbit commissioning activities including spacecraft health checks, payload activation, ISL commissioning, and operational verification
  • Establish redundancy, resilience, and disaster recovery strategies across mission-critical infrastructure
  • Coordinate with external partners, suppliers, and operational stakeholders
  • Support the transition to 24/7 constellation operations as the programme scales

Essential Skills & Experience

  • 12+ years’ experience in satellite fleet operations or mission operations environments
  • Strong background in LEO constellation operations and spacecraft commissioning
  • Hands-on experience with Mission Management or Mission Control Systems
  • Familiarity with SSA/SDA workflows, collision avoidance, and conjunction assessment processes
  • Experience leading complex operational programmes across multidisciplinary teams
  • Strong stakeholder management and operational decision-making capability
  • Postgraduate qualification in Aerospace Engineering, Systems Engineering, Computer Science, or related discipline

Desirable Experience

  • Experience scaling operational infrastructure for large satellite constellations
  • Knowledge of ground segment integration, network operations, or telecoms infrastructure
  • Experience with high-availability operational environments and disaster recovery planning
  • Exposure to international regulatory or operational frameworks within the space sector

What’s on Offer

  • Opportunity to lead operations for a cutting-edge satellite constellation programme
  • High-impact leadership role within a rapidly growing space environment
  • Long-term career growth within a technically advanced organization
  • Collaborative, international engineering and operations environment

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Lead Satellite Ground Stations

  • Virginia, United States
  • Competitive
  • Permanent
  • V-54838

An exciting opportunity has arisen for an experienced satellite ground segment specialist to lead the development and deployment of advanced Gateway Earth Station (GES) infrastructure within a next-generation LEO constellation programme.

This is a senior technical leadership role responsible for end-to-end ownership of gateway earth station deployment including Ka-band tracking antennas, S-band feeder-link gateways for direct-to-device (D2D) services, RF and baseband infrastructure, and high-availability power and cooling systems. The successful candidate will act as the technical authority across site selection, civil works, gateway integration, commissioning, and operational readiness activities.

You will play a critical role in shaping the evolution of next-generation NTN communications capability, supporting nationwide gateway rollout, Ka-band rain-fade mitigation strategies, and resilient ground segment infrastructure for advanced satellite broadband and D2D services.

Key Responsibilities • Lead end-to-end deployment of gateway earth station infrastructure from site survey through commissioning and operational handover.
• Manage civil works, utility integration, and construction activities across Phase 1 gateway deployment sites.
• Procure and integrate Ka-band tracking antennas, gateway RF systems, and baseband communications equipment.
• Build and commission S-band feeder-link gateway infrastructure supporting NTN and D2D communications services.
• Design gateway diversity and switching strategies for monsoon rain-fade mitigation and high-availability operations.
• Deliver resilient power and cooling infrastructure including UPS systems, DG backup, and redundancy planning to 99.999% availability targets.

Essential Skills & Experience • 12+ years’ experience in earth station deployment, RF infrastructure, or satellite ground segment engineering.
• Strong hands-on experience with Ka-band LEO tracking antennas and gateway systems.
• Track record delivering multi-site civil and RF infrastructure programmes within regulated timelines.
• Experience operating earth station infrastructure in tropical or monsoon environments.
• Familiarity with WPC, SACFA, and earth station licensing processes is preferred.
• Bachelor’s or postgraduate qualification in RF Engineering, Antenna Engineering, Telecommunications, Civil Engineering, or related discipline.

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Hardware Engineer

  • Vaud, Switzerland
  • Competitive
  • Permanent
  • V-53517

An exciting opportunity has arisen for a Hardware Engineer to join a leading R&D team developing next-generation technologies for advanced communication systems.

In this role, you’ll take full ownership of the electronic board development cycle, from concept and design through to testing, optimization, and integration. Working within a multidisciplinary environment, you’ll collaborate closely with optical, mechanical, and software experts to deliver high-performance, reliable mixed-signal electronics designed for use in space.

What You’ll Do

  • Design, develop, test, and integrate reliable analog and mixed-signal electronics for satellite systems.
  • Lead the full lifecycle of board design, including requirements definition, architecture, circuit design, component selection, PCB layout, and testing.
  • Prepare manufacturing documentation and support production activities.
  • Collaborate with internal and external technical specialists across hardware, software, optical, and mechanical domains.
  • Contribute to system-level design reviews and ensure designs meet performance, environmental, and reliability standards.

What You’ll Bring

  • MSc, PhD, or equivalent in Electronic Engineering or a related field.
  • 7+ years’ experience designing and implementing mixed-signal electronics, from concept through to production.
  • Expertise in analog/digital PLLs, control systems, ADCs/DACs, and operational amplifiers.
  • Hands-on experience with schematic capture and PCB design tools (preferably Altium).
  • Experience with photodetectors, transimpedance amplifiers, microcontrollers and/or FPGAs, and RF components.
  • Proficiency with test equipment such as oscilloscopes, spectrum analyzers, and vector network analyzers.
  • Background in space, aerospace or high-reliability electronics design.

Why Apply

You’ll join a passionate and technically accomplished team that’s pushing the boundaries of what’s possible in communications. This is a hands-on engineering role where your designs will directly contribute to the next generation of secure, high-performance space technology.

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Senior Flight Software Engineer

  • Oxfordshire, South East, UK
  • £60000 - £90000 per annum, Benefits: Hybrid & flexible working, 9/75 work pattern, private healthcare, & more!
  • Permanent
  • V-54111

We are seeking a Senior Flight Software Engineer to join a high-performing engineering team working on cutting-edge space missions focused on the future sustainability of the space environment.

This role sits within a specialist Flight Software team responsible for developing embedded real-time software for advanced spacecraft systems, including next-generation missions designed to support satellite servicing and orbital debris removal.

This is an excellent opportunity for an experienced embedded software engineer looking to work on innovative, mission-critical space programmes and play a key role in shaping the future of in-orbit operations.

You will be responsible for the development of onboard flight software for satellite systems, working closely with multidisciplinary teams across systems, GNC, and computer vision.

The position covers the full software lifecycle, from requirements definition through to integration, verification, and testing.

Key Responsibilities

  • Design, develop, and verify onboard flight software for spacecraft systems
  • Collaborate with subsystem and system-level teams to define software requirements and solutions
  • Contribute to and support design reviews, ensuring software compliance and performance
  • Act as a subject matter expert in flight software development
  • Support integration of Computer Vision and Guidance, Navigation & Control (GNC) software into the flight environment
  • Contribute to knowledge sharing and provide technical input across engineering teams

Essential Requirements

  • Degree in Computer Science, Software Engineering, or a relevant technical discipline
  • Experience developing flight software for space applications
  • Strong knowledge of ECSS standards for flight software
  • Proven experience in real-time embedded software development (C/C++)
  • Solid understanding of software development methodologies and embedded systems engineering
  • Experience designing and implementing real-time systems
  • Self-motivated, proactive, and able to take ownership while working collaboratively within a team

Desirable Skills

  • Experience within the space sector or other safety-critical industries
  • Development experience with VxWorks or RTEMS
  • Familiarity with the full mission lifecycle (concept through to operations)
  • Knowledge of UML and software modelling techniques
  • Experience with spacecraft communication protocols (e.g. CCSDS, CAN, SpaceWire)
  • Familiarity with cFS (Core Flight System)
  • Experience with SPARC V8 or PowerPC architectures
  • Linux development and system administration experience
  • Scripting experience (e.g. shell, Python)

What’s on Offer

  • Opportunity to work on cutting-edge space missions and technologies
  • Flexible working arrangements, including hybrid options
  • Optional compressed working schedule (e.g. 9/75 pattern)
  • 25 days annual leave (increasing with service) + bank holidays
  • Private healthcare and life insurance
  • Long-term sick pay support
  • Relocation support (where applicable)
  • Visa sponsorship available (subject to eligibility)
  • Modern office and engineering facilities
  • Collaborative, supportive, and innovative working environment
  • Regular team and social events

 

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Ground Segment Software Team Lead

  • Oxfordshire, South East, UK
  • £65000 - £95000 per annum, Benefits: Hybrid & flexible working, 9/75 work pattern, private healthcare, & more!
  • Permanent
  • V-54309

This is a rare opportunity to join a fast-growing space technology organisation tackling one of the most critical challenges facing the industry today, ensuring the long-term sustainability of space operations. You’ll play a key role in developing advanced ground segment systems that support cutting-edge satellite missions.

We’re looking for an experienced Ground Segment Software Team Lead to drive both the technical direction and people leadership of a high-performing engineering team. This role combines hands-on software development with system-level thinking and team management responsibility.

You will lead the development of ground segment software used to operate complex space missions, contributing to system architecture, overseeing delivery, and ensuring high-quality, reliable solutions. Alongside your technical responsibilities, you’ll manage and mentor a team of engineers, supporting their growth and performance.

Key Responsibilities

  • Lead the design, development, validation, and maintenance of ground segment software systems
  • Contribute to system architecture and high-level design decisions
  • Capture and define requirements, translating them into use cases and user stories
  • Oversee software development, integration, testing, and deployment activities
  • Ensure documentation is complete, accurate, and aligned with requirements
  • Support system verification, validation, and integration activities
  • Contribute to mission system testing and simulation campaigns
  • Collaborate with operations teams to troubleshoot issues and provide technical guidance
  • Manage project work packages, timelines, and delivery milestones
  • Lead and develop a team of software engineers, including performance reviews and day-to-day support

Essential Skills & Experience

  • Degree in Computer Science, Telecommunications, or a related engineering discipline
  • Proven experience across the full software development lifecycle (requirements through to maintenance)
  • Strong background in satellite ground segment or mission control systems
  • Experience designing and developing complex software systems for space or similar domains
  • Proficiency in Java and/or Python
  • Experience working in Linux environments, including shell scripting
  • Familiarity with Mission Control Systems (e.g. SCOS-2000 or similar)
  • Understanding of software engineering best practices and project lifecycle processes
  • Experience leading or mentoring engineering teams
  • Knowledge of ECSS standards
  • Familiarity with containerisation and cloud technologies (Docker, Kubernetes)

Desirable Experience

  • Background in spacecraft operations or close collaboration with operations teams
  • Experience working in Agile/Scrum environments
  • Knowledge of spacecraft communication protocols (e.g. CCSDS, CAN, SpaceWire)

What’s on Offer

  • Hybrid and flexible working arrangements
  • 25 days holiday (increasing with service) + bank holidays
  • Private healthcare and life insurance
  • Long-term sick pay
  • Optional compressed working pattern (9/75)
  • Relocation support and visa sponsorship available (where applicable)
  • Modern office and engineering facilities
  • Collaborative, international team environment
  • Regular social and team events

About the Opportunity

You’ll be joining an organisation at the forefront of next-generation space technology, working on mission-critical systems that support the future of satellite operations. This is a chance to make a tangible impact in a highly innovative and purpose-driven environment, while leading a team at the cutting edge of ground segment software engineering.

 

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Senior Electrical Engineer

  • Maryland, United States
  • $135000 - $170000 per annum, Benefits: Annual Bonus, comprehensive health and retirement plans, & more!
  • Permanent
  • V-54177

We are seeking a Senior Electrical Engineer to join a highly advanced engineering team working on next-generation satellite communication and RF systems.

This is a senior, hands-on role focused on the architecture, design, and validation of complex electrical subsystems within cutting-edge communication products. You will play a key role in delivering high-performance hardware solutions in a fast-paced, innovation-driven environment.

You will take ownership of critical electrical subsystems, leading design activities from concept through to production. This includes high-speed digital systems, power architectures, and integration of advanced modules such as GNSS and network interfaces.

This position is suited to an experienced engineer who can solve complex hardware challenges with minimal oversight, while also providing technical leadership and mentoring within the team.

Key Responsibilities

  • Lead the architecture and development of electrical subsystems, including schematics, block diagrams, and BOMs
  • Design and implement high-performance systems such as switching power supplies and GNSS modules
  • Perform signal and power integrity analysis (SI/PI) to ensure robust system performance
  • Oversee board bring-up, debugging, and design verification testing (DVT)
  • Support manufacturing activities, including DFM/DFA and collaboration with suppliers
  • Maintain high standards of design documentation throughout the product lifecycle
  • Develop and implement test automation frameworks using Python
  • Explore and integrate advanced design approaches, including AI-assisted engineering tools

Required Experience

  • Bachelor’s degree in Electrical Engineering (Master’s preferred)
  • 10+ years’ experience in electrical or hardware engineering
  • Strong foundation in microelectronics, power systems, and circuit design
  • Experience with high-speed digital system design (multi-gigabit)
  • Proficiency with schematic capture and PCB layout tools
  • Hands-on experience with lab equipment (oscilloscopes, signal generators, etc.)
  • Experience with simulation tools (e.g. HyperLynx, PSPICE)
  • Experience using ECAD tools such as Cadence (Allegro/OrCAD) or similar

Desirable Skills

  • Experience in high-frequency RF design (e.g. Ku/Ka band)
  • DDR memory design experience (DDR3/4/5), including signal integrity considerations
  • Knowledge of communication protocols (Ethernet, SPI, LVDS, RS232/422)
  • Experience with power supply design and components
  • Exposure to FPGA or microprocessor-based systems
  • Python scripting for engineering or test automation
  • Familiarity with AI-assisted design tools
  • Strong communication and stakeholder engagement skills

What’s on Offer

  • Competitive salary and performance-based bonus
  • Comprehensive medical, dental, and vision insurance
  • Retirement plan with employer contribution
  • Flexible time off and paid holidays
  • Ongoing professional development and career growth opportunities
  • Employee assistance and wellbeing support
  • Modern office and lab facilities
  • Strong team culture with regular events and collaboration opportunities
  • On-site amenities including fitness and wellness facilities

This role is ideal for a senior engineer who enjoys owning complex hardware designs, solving challenging technical problems, and contributing to the development of advanced communication systems.

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System Integration Test Engineer

  • Maryland, United States
  • $100000 - $125000 per annum, Benefits: Annual Bonus, comprehensive health and retirement plans, & more!
  • Permanent
  • V-54144

We are seeking a System Integration Test Engineer to join a high-performing engineering team working on advanced satellite communication systems and next-generation connectivity solutions.

This is an opportunity to work on cutting-edge RF, microwave, and antenna technologies, contributing to the development and validation of complex SATCOM user terminals used in real-world, high-demand environments.

You will play a key role in designing and executing test plans, supporting system integration, and ensuring the performance and reliability of satellite communication products.

The position involves hands-on work across integration, validation, field testing, and troubleshooting, within a fast-paced and collaborative engineering environment.

Key Responsibilities

  • Translate product requirements into test plans and detailed procedures
  • Set up test equipment and execute test cases across integration, OTA validation, and field testing
  • Integrate and test complete satellite user terminals, including active phased array antenna systems
  • Support engineering field testing, including customer interaction, reporting, and feedback coordination
  • Assist product transition through development phases, ensuring smooth validation and issue resolution
  • Troubleshoot complex technical issues and drive resolution
  • Track test cases and ensure validation against requirements
  • Collaborate with cross-functional teams and external partners
  • Support product deployment and certification activities
  • Travel to customer or test sites as required (up to 15%)

Required Experience

  • Bachelor’s degree with 5+ years’ experience, or Master’s degree with 3+ years’ experience
  • Experience developing and executing test plans based on product requirements
  • Background in testing satellite communication products or user terminal systems
  • Strong troubleshooting and problem-solving skills in complex environments
  • Experience working across cross-functional engineering teams
  • Networking knowledge (DHCP, TCP/IP, IPv4/IPv6, routing, VLANs, subnetting)
  • Familiarity with test management tools and standard office software

Desirable Skills

  • Experience working with Linux-based systems
  • Hands-on experience with RF test equipment (e.g. spectrum analysers, signal generators)
  • Scripting or programming experience (e.g. Python, Shell)
  • Familiarity with collaboration and project tools (e.g. Jira, Confluence)

What’s on Offer

  • Competitive salary and performance-based bonus
  • Comprehensive health, dental, and vision insurance
  • Retirement plan with employer contribution
  • Flexible time off and paid holidays
  • Ongoing professional development and career growth opportunities
  • Employee assistance and wellbeing support
  • Modern office and lab environment with on-site facilities
  • Regular team events and a collaborative company culture

This role is ideal for an engineer who enjoys hands-on testing, system integration, and solving complex technical challenges, and is looking to work on advanced communication systems in a real-world, high-impact environment.

 

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VP / Lead – Ground Segment Security

  • United States
  • Competitive
  • Permanent
  • V-54904

An exciting opportunity has arisen for an experienced cyber security leader to drive the security architecture of a next-generation satellite communications and space infrastructure programme.

This is a senior technical leadership role responsible for end-to-end ownership of cyber security, lawful intercept, and secure communications architecture across both space and ground segments. The successful candidate will act as the technical authority for security design, ensuring compliance, resilience, and operational security are embedded from programme inception through to commercial deployment.

You will play a key role in shaping secure satellite communications capability across mission operations, core networks, gateway infrastructure, and onboard spacecraft systems, while supporting regulatory and government security clearance activities.

Key Responsibilities

  • Lead the design and implementation of Lawful Intercept infrastructure across gateway and terrestrial network environments
  • Define and govern cyber security architecture across mission operations centres, network control systems, core networks, and gateway infrastructure
  • Ensure regional data sovereignty and localisation requirements are fully incorporated into network and service architecture
  • Lead space-segment security activities including command authentication, anti-spoofing protection, secure uplink/downlink communications, and onboard cryptographic controls
  • Support government and regulatory security clearance processes, including responses to technical findings and compliance reviews
  • Plan and coordinate red-team exercises, penetration testing, and integrated security audits across the programme
  • Act as the primary approval authority for security architecture prior to operational deployment
  • Collaborate closely with systems engineering, network, spacecraft, and operations teams to ensure security is embedded throughout the full lifecycle

Essential Skills & Experience

  • 12+ years’ experience within telecommunications, satellite communications, cyber security, defence, or critical infrastructure environments
  • Proven hands-on experience implementing or managing Lawful Intercept solutions within telecoms or secure communications systems
  • Strong understanding of cyber security architecture, secure systems engineering, and network security frameworks
  • Experience supporting government-regulated or security-cleared programmes
  • Knowledge of secure space-segment communications including authentication, anti-spoofing, and cryptographic protection mechanisms
  • Professional certifications such as CISSP, OSCP, CEH, or equivalent preferred
  • Strong technical leadership and stakeholder management capability
  • Postgraduate qualification in Cyber Security, Telecommunications, Computer Science, or related discipline preferred

Desirable Experience

  • Experience with satellite communications networks, NTN architectures, or secure defence communications systems
  • Knowledge of CCSDS SDLS, NIST, or equivalent secure communications frameworks
  • Experience supporting integrated space and ground infrastructure programmes
  • Familiarity with secure cloud, virtualised network infrastructure, and 5G core environments
  • Experience managing third-party security audits, supplier assurance, or operational security reviews

What’s on Offer

  • Opportunity to shape the security architecture of a next-generation satellite communications programme
  • Senior technical leadership role with significant programme influence and ownership
  • Remote and flexible working arrangements
  • Long-term involvement across development, deployment, and operational programme phases
  • Collaborative international engineering environment working on advanced space and communications technologies

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Lead Spectrum & Coordination

  • Virginia, United States
  • Competitive
  • Permanent
  • V-54871

Lead Spectrum & Coordination

Position Summary

Owns the end-to-end spectrum, orbital coordination, and regulatory filings strategy supporting a next-generation LEO satellite constellation programme. Responsible for the full ITU four-phase filing lifecycle (API → Coordination Request → Notification → BIU), domestic regulatory engagement with WPC, DoT, NOCC, and TRAI, and long-term spectrum strategy covering Ka-band, S-band, and future NTN/D2D spectrum frameworks.

Key Responsibilities

In this role, the Lead acts as the programme authority for international and domestic spectrum coordination, orbital filings, regulatory engagement, and interference management activities. The function carries responsibility for the programme’s most time-critical regulatory milestones including ITU API filing, coordination negotiations, and spectrum authorisation activities. Specific accountabilities follow.

• Lead end-to-end ITU filing activities covering Advance Publication Information (API), Coordination Request (CR/C), Notification, and Bringing Into Use (BIU) submissions for NGSO constellation operations.
• File and manage ITU submissions through DoT covering primary and secondary orbital shells, Ka-band FSS, S-band MSS/D2D, and future optional spectrum allocations including L-band expansion scenarios.
• Drive bilateral coordination activities with major international NGSO operators and administrations to resolve interference and coexistence matters.
• Lead EPFD analysis, interference assessments, and regulatory engineering activities supporting coordination negotiations and ITU compliance requirements.
• Manage the pathway toward ITU Notification and MIFR registration including launch-linked regulatory milestones and BIU compliance timelines.
• Lead WPC, DoT, NOCC, and TRAI engagement activities covering earth station licensing, gateway approvals, spectrum assignments, and MSS/NTN regulatory frameworks.
• Drive S-band spectrum strategy supporting direct-to-device (D2D) and NTN services alongside Ka / Ku-band assignments for broadband satellite operations.
• Initiate and manage IMT spectrum re-farming and policy engagement activities with Indian regulatory and government stakeholders including DoT, TRAI, and MeitY.
• Lead technical coexistence studies and regulatory engagement activities involving incumbent satellite operators and adjacent spectrum users.
• Operate NOCC coordination processes including final frequency clearance and operational approvals prior to commercial service activation.
• Provide regulatory strategy guidance to programme leadership across constellation deployment, launch sequencing, gateway rollout, and future spectrum expansion planning.

Required Qualifications & Experience

The role requires a senior spectrum management and regulatory specialist with deep experience in ITU NGSO filings, international coordination negotiations, and satellite communications regulatory frameworks.

• 15+ years’ experience in spectrum management, satellite regulatory affairs, or telecommunications policy with hands-on ITU filing experience, preferably supporting NGSO systems.
• Strong working relationships with WPC, DoT, TRAI, NOCC, and related Indian regulatory bodies.
• Demonstrated experience leading bilateral coordination negotiations with major NGSO operators and international administrations.
• Strong understanding of EPFD analysis, interference coordination, and ITU Radio Regulations including Articles 9 and 11.
• Experience managing complex multi-phase spectrum and orbital filing programmes linked to commercial satellite deployment schedules.
• Familiarity with SaralSanchar, earth station licensing, gateway approvals, and MSS/FSS regulatory processes in India.
• Strong technical understanding of Ka-band, Ku-band, S-band, NTN, D2D, and satellite communications regulatory frameworks.
• Excellent stakeholder management capability across regulators, operators, ministries, legal teams, and international coordination bodies.
• Postgraduate qualification in RF Engineering, Communications Engineering, Telecommunications Policy, or related discipline.

Desirable Experience

• Experience supporting LEO constellation or NTN programme regulatory activities.
• Familiarity with 3GPP NTN regulatory and spectrum frameworks.
• Knowledge of L-band MSS coexistence and adjacent-band interference management.
• Experience supporting launch-linked regulatory compliance and operational licensing activities.
• Background working with international satellite operators, administrations, or spectrum coordination forums.

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Director, User Terminals

  • Westminster Abbey, Greater London, South East, UK
  • Competitive
  • Permanent
  • V-54673

Holt Executive are proud to be partnering with a global leader in advanced connectivity and communications to appoint a Director, User Terminal – Service Assurance.

 
Operating at the forefront of innovation, our client delivers the critical infrastructure that keeps industries, governments, and communities connected, anywhere on the planet.

From enabling seamless inflight connectivity to supporting mission-critical operations in the most remote environments, they are redefining what reliable, high-performance connectivity looks like.

This is a pivotal leadership role, offering the opportunity to shape and elevate global user terminal operations within a rapidly evolving, high-growth environment.

Key Resonsibilies for the Director, User Terminal – Service Assurance:

  • Lead day-to-day UT operations, setting clear goals and performance standards.
  • Oversee deployments, activations, testing, and in-life support to ensure reliability; coordinate closely on new software and terminal rollouts.
  • Track KPIs (readiness, uptime, response, resolution) and report to senior leadership.
  • Own critical escalations, driving cross-functional resolution with Engineering, Business Units, and vendors.
  • Define and continuously improve operational processes, standards, and documentation.
  • Align with Engineering, Product, NOC, and Customer Success on delivery and roadmap execution.
  • Manage operational risks and ensure compliance with internal policies and SLAs.
  • Provide clear updates on performance, risks, and improvement plans.
  • Coach and develop the team, promoting accountability and continuous improvement.

 

Key Experience required for the Director, User Terminal – Service Assurance:

  • Bachelor’s or Master’s in Engineering, Telecommunications, Computer Science, or related field.
  • 5+ years leading technical operations teams in satellite, telecom, or similar environments.
  • Strong understanding of user terminal technologies and lifecycle operations.
  • Proven team management with a strong sense of urgency and ownership.
  • Excellent analytical, stakeholder management, and communication skills.
  • Experience with KPI tracking, reporting, and process optimisation.
  • Fluent in English; additional languages are a plus.

 

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